Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
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1 Eli Beer & United Hatzalah: Saving Lives in 90 seconds or Less 30:20
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Eli Beer is a pioneer, social entrepreneur, President and Founder of United Hatzalah of Israel. In thirty years, the organization has grown to more than 6,500 volunteers who unite together to provide immediate, life-saving care to anyone in need - regardless of race or religion. This community EMS force network treats over 730,000 incidents per year, in Israel, as they wait for ambulances and medical attention. Eli’s vision is to bring this life-saving model across the world. In 2015, Beer expanded internationally with the establishment of branches in South America and other countries, including “United Rescue” in Jersey City, USA, where the response time was reduced to just two minutes and thirty-five seconds. Episode Chapters (0:00) intro (1:04) Hatzalah’s reputation for speed (4:48) Hatzalah’s volunteer EMTs and ambucycles (5:50) Entrepreneurism at Hatzalah (8:09) Chutzpah (14:15) Hatzalah’s recruitment (18:31) Volunteers from all walks of life (22:51) Having COVID changed Eli’s perspective (26:00) operating around the world amid antisemitism (28:06) goodbye For video episodes, watch on www.youtube.com/@therudermanfamilyfoundation Stay in touch: X: @JayRuderman | @RudermanFdn LinkedIn: Jay Ruderman | Ruderman Family Foundation Instagram: All About Change Podcast | Ruderman Family Foundation To learn more about the podcast, visit https://allaboutchangepodcast.com/ Looking for more insights into the world of activism? Be sure to check out Jay’s brand new book, Find Your Fight , in which Jay teaches the next generation of activists and advocates how to step up and bring about lasting change. You can find Find Your Fight wherever you buy your books, and you can learn more about it at www.jayruderman.com .…
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Second City Works presents "Getting to Yes, And" on WGN Plus from WGN Radio in Chicago.
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Second City Works presents "Getting to Yes, And"

Kelly speaks with Zach Mercurio, a positive leadership and organizations researcher and Honorary Fellow of Psychology in the Center for Meaning and Purpose at Colorado State University. He has a new book: The Power of Mattering: How Leaders Can Create a Culture of Significance. https://serve.castfire.com/audio/7412622/7412622_2025-05-12-203922.64kmono.mp3 “We can’t have healthy organizations with unhealthy people.” “Noticing is an ongoing practice that takes skill.” “Schedule your good intentions.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly speaks to Melody Wilding, an executive and leadership coach, licensed social worker and a former researcher at Rutgers University. She is a professor of Human Behavior at Hunter College and is a contributor to Harvard Business Review, Forbes, and Business Insider. She has a new book, “Managing Up: How to Get What You Need from the People in Charge.” https://serve.castfire.com/audio/7397914/7397914_2025-05-05-035014.64kmono.mp3 “Before you can align with others, you have to know what you want.” “Be fully present during your conversation.” “You’ll be more successful by listening more than you talk.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly connects with Columbia Business School professor Sandra Matz to discuss her new book “Mindmasters: The Data-Driven Science of Predicting and Changing Human Behavior.” https://serve.castfire.com/audio/7389448/7389448_2025-04-29-140448.64kmono.mp3 “We are fighting for attention. We want to be seen.” “Behavioral residues are the by-product of our lives.” “Each of us comes in many different versions.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly welcomes Scott Barry Kaufman back to the podcast to talk about his new book “Rise Above: Overcome a Victim Mindset, Empower Yourself, and Realize Your Full Potential.” https://serve.castfire.com/audio/7379620/7379620_2025-04-22-125820.64kmono.mp3 “We’re living in a time when we identify so strongly with our victimhood that our potential has taken a back seat to our pain.” “There’s big money in trauma right now.” “The thing is, when we’re rigid, we become fragile.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly connects with Raffi Grinberg, a business leader, author, and educator based in Washington, DC. When teaching at Boston College, Raffi created a popular class called “Adulting 101.” He’s turned the teachings from that class into the book, “How to Be a Grownup.” https://serve.castfire.com/audio/7367604/7367604_2025-04-14-011704.64kmono.mp3 “Many newly minted adults are more educated than ever, yet more lost than ever.” “Knowledge is pointless unless you know what you want.” “The most useful skill for any career is empathy.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly talks to former Gap executive Abby Davison, who has co-written a book with legendary Stanford University Professor Myra Strober called, “Money and Love: An Intelligent Roadmap for Life’s Biggest Decision” https://serve.castfire.com/audio/7359298/Abby_Davison_2025-04-08-020838.64kmono.mp3 “Talking about money often ranks high on the list of least favorite conversations.” “Productive fighting is better for a relationship than poor communication.” “We can’t make good decisions about our lives without looking at the whole picture.”…
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Second City Works presents "Getting to Yes, And"

Kelly connects with CEO Wes Adams and Professor Tamara Myles about their new book, “Meaningful Work: How to Ignite Passion and Performance in Every Employee.” https://serve.castfire.com/audio/7348980/Wes_Adams_Tamara_Myles__2025-04-01-034520.64kmono.mp3 “Trust at work – like in improv – is the oil that keeps the gears turning smoothly.” “Storytelling can be a powerful tool to create belonging.” “Micromanagement is a meaning killer.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly gets courageous with former Google executive Jenny Wood to talk about her new book, “Wild Courage: Go After What You Want and Get It.” https://serve.castfire.com/audio/7337167/jenny_wood_2025-03-25-040107.64kmono.mp3 “Wild courage will change your life.” “Serendipity isn’t found; it’s made.” “Success mindset precedes success.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

1 Getting to Yes, And… | Dr. Sandy Jo MacArthur, Dr. Luann Pannell and Tyler Dean Kempf – ‘Improv and the Policing Leadership Academy’
Kelly talks with Dr. Sandy Jo MacArthur and Dr. Luanne Pannell from the University of Chicago Crime Lab and Second City’s Tyler Dean Kempf about the work we’re doing together bringing improvisation into the Policing Leadership Academy. https://serve.castfire.com/audio/7324916/Dr_Sandy_Jo_MacArthur_Dr_Luann_Pannell_and_Tyler_Dean_Kempf__2025-03-17-035416.64kmono.mp3 “Cops are dropped into a scene and they have to improv every single thing they do in the field.” “This is what the police have to do every day. We just don’t call it improv.” “Communication is everything.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

1 Getting to Yes, And… | Olga Khazan – ‘Me, But Better: The Science and Promise of Personality Change’
Kelly connects with The Atlantic journalist Olga Khazan whose new book, “Me, But Better: The Science and Promise of Personality Change,” follows her as she attempts to change her own personality including taking improv classes in order to boost her extroversion. https://serve.castfire.com/audio/7316603/Olga_Khazan_2025-03-11-033203.64kmono.mp3 “Improv taught me I can rely on others to supply their side of the interaction.” “Behaving against our natures doesn’t bother us as much as we fear it might.” “In improv, as in life, sometimes it helps to just make a choice, weird though it might be.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly welcomes Martha Jones back to the podcast. She is the Society of Black Alumni Presidential Professor and professor of history at the SNF Agora Institute at Johns Hopkins University. We spoke to her last about her book “Vanguard.” Her new book is called “The Trouble of Color: An American Family Memoir.” https://serve.castfire.com/audio/7304343/Martha_Jones_2025-03-03-041943.64kmono.mp3 “So much of the historical record was written with silence.” “I discovered my faith in the capacity of words to help me know myself and the people who made me.” “This book is a dialogue with my family. It is also a dialogue with those who write about the past in which my family made its way.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly connects with Dannagal Goldthwaite Young, a professor in the Department of Communication at the University of Delaware. Her research interests include political media effects, public opinion, political satire and the psychology of political humor. Her books include Irony and Outrage and Wrong. She’s also an improviser. https://serve.castfire.com/audio/7296404/Dannagal_Young_2025-02-25-161504.64kmono.mp3 “First rule of comedy: know your audience.” “We – all of us – are wrong about lots of things.” “Confident humility is a corrective lens.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly talks to University of Michigan Professor Ethan Kross about his new book: “Shift: Managing Your Emotions – So They Don’t Manage You.” https://serve.castfire.com/audio/7290662/Ethan_Kross_2025-02-20-195902.64kmono.mp3 “Emotions aren’t good or bad; they are just information.” “There are things you can control and things you can’t. Emotions are both.” “The effect music has on our emotions feels like magic.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly goes behind the scenes of Alzheimer’s research with science writer Charles Piller whose new book is called “Doctored: Fraud, Arrogance, and Tragedy in the Quest to Cure Alzheimer’s.” https://serve.castfire.com/audio/7286575/charles_Piller_2025-02-18-161415.64kmono.mp3 “Disproving someone else’s experiment can be a death wish in science.” “Most academic bio-scientists depend on the National Institute of Health to keep the lights on.” “Eleven of sixteen FDA medical examiners who worked on twenty-eight drug approvals left the agency to become employees or consultants for the companies they recently regulated.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly hosts a special Valentine’s Day Bonus Pod with professors Eli Finkel and Paul Eastwick who host the “Love Factually” podcast. Eli and Paul are relationship scientists at Northwestern and The University of California, Davis. Their podcast looks at a modern romantic comedy each week through the lens of the science of relationships. https://serve.castfire.com/audio/7282392/Eli_Finkel_and_Paul_Eastwick_2025-02-14-045832.64kmono.mp3 “Relationship outcomes depend not only on the specific qualities of each partner but also on the unique patterns that emerge when the partners’ qualities intersect.” “There isn’t just one true and proper way to love, to relate, to bond, to touch.” “Motivated reasoning is a cognitive process where people use reason to support their existing beliefs or desires and lay at the heart of ‘When Harry Met Sally.’” Recent Posts The Chicago Way with John Kass Kass: Alder pulls back curtain on Mayor’s patronage scheme .cls-7{fill:#fff;fill-rule:evenodd} Kass: When the oligarchs run the show, the people lose .cls-7{fill:#fff;fill-rule:evenodd} Kass: Sounds like JB Pritzker is ready for a donnybrook .cls-7{fill:#fff;fill-rule:evenodd} Kass: A time for family .cls-7{fill:#fff;fill-rule:evenodd} Kass: Where did we go wrong on education? .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly connects with Dr. Steven J. Heine, Professor of Social and Cultural Psychology at the University of British Columbia. They discuss his new book, “Start Making Sense: How Existential Psychology Can Help Build Meaningful Lives in Absurd Times.” https://serve.castfire.com/audio/7275982/Dr_Steven_J_Heine_-_Start_Making_Sense_2025-02-11-061822.64kmono.mp3 “The world seems confusing, and people no longer seem to agree on the basic facts of what is happening around them.” “In many ways our learning is facilitated through stories.” “We risk a lot if we’re unable to weave all the different threads of our self together.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly talks about workplace fairness with Harvard’s Siri Chilazi, who co-wrote the book “Make Work Fair: Data-Driven Design for Real Results” with Iris Bohnet. https://serve.castfire.com/audio/7258947/Siri_Chilazi_2025-02-04-163847.64kmono.mp3 “Very few people are against fairness, but we don’t all agree on what it entails.” “The biggest determinant of remote work is education.” “Bias from above is complemented by bias from below.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly converses with Kalifa Oliver, an international experience coach, executive advisor, keynote speaker, author and expert in building brilliant experiences using people-centered design and analytics. Her new book is called, “I Think I Love My Job: Secrets to Designing a People-Centered Employer Value Proposition (That You Can Actually Boast About.” https://serve.castfire.com/audio/7173459/kalifa_Oliver_2025-01-28-062459.64kmono.mp3 “You simply cannot predict the human experience.” “Your employees are another set of customers.” “Culture cannot just be shaped from the top. It starts at the bottom.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

1 Getting to Yes, And… | Alison Wood Brooks – ‘TALK: The Science of Conversation and the Art of Being Ourselves’
Kelly connects with Harvard professor Alison Wood Brooks, who studies the science of conversation. Her new book is called “TALK: The Science of Conversation and the Art of Being Ourselves.” https://serve.castfire.com/audio/7156087/Alison_Wood_Brooks_2025-01-20-003827.64kmono.mp3 “Conversation is an ongoing act of co-creation.” “We’re all making it up as we go along.” “People who ask more questions are better liked.”…
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Second City Works presents "Getting to Yes, And"

Kelly sits down with Kurt Gray, a professor in psychology and neuroscience at the University of North Carolina at Chapel Hill, where he directs the Deepest Beliefs Lab and the Center for the Science of Moral Understanding. He has a new book, “Outraged: Why We Fight About Morality and Politics and How to Find Common Ground.” https://serve.castfire.com/audio/7148156/Kurt_Gray_2025-01-14-154556.64kmono.mp3 “It feels like we are at war.” “It is true: we are safer today than we were at the dawn of humanity. But we don’t feel safer.” “If other people’s pain is like a whisper on the wind, our own pain is a scream in our ear.”…
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Second City Works presents "Getting to Yes, And"

Kelly connects with Dr. Sunita Sah, an award-winning professor at Corenell University and an expert in organizational psychology. She is also a trained physician, who practiced medicine in the UK. She has a new book, it’s called “Defy: The Power of No in a World That Demands Yes.” https://serve.castfire.com/audio/7148144/Dr_Sunita_Sah_2025-01-14-150444.64kmono.mp3 “A True no is a process, not a snap judgment.” “Defiance first requires that we know our values.” “Curiosity can be an effective way to approach others, opening pathways to change.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly starts the new year talking about effective communication skills with Michael Chad Hoeppner, CEO and founder of GK Training. He teaches his unique approach to communications at Columbia University Business School in the PhD and MBA programs and coaches the faculty. He has a new book, “Don’t Say Um: How to Communicate Effectively to Live a Better Life.” https://serve.castfire.com/audio/7136742/7136742_2025-01-06-172642.64kmono.mp3 “Speaking is not a sidecar to being human.” “Great communication is you, when you are at your most other-focused.” “Speaking is actually closer to an athletic event than a decision-tree flowchart of ideas.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly sits down with Richard Cytowic, MD, Professor of Neurology at George Washington University and the author of “Your Stone Age Brain in the Screen Age.” https://serve.castfire.com/audio/7117528/7117528_2024-12-18-185628.64kmono.mp3 “Screens act like secondhand smoke.” “Waldorf Schools may be the best kept secret in education.” “You cannot rush learning any more than you can accelerate thinking.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly talks to Aylon Samouha, Co-Founder and Co-CEO of Transcend Education. Previously he served as Chief Schools Officer at Rocketship Education. He is the co-author of “Extraordinary Learning for All: How Communities Design Schools Where Everyone Thrives.” https://serve.castfire.com/audio/7117505/7117505_2024-12-18-181105.64kmono.mp3 “Students today report higher levels of stress and anxiety than ever before.” “Employability is based on more than technical skills alone.” “Let us be clear: leadership is not the same as occupying a position of authority.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

To celebrate The Second City’s 65th anniversary, Kelly sits down with the members of the legendary theatre’s creative leadership team to talk about how each of them found their way to The Second City. https://serve.castfire.com/audio/7114128/Second_City_s_Creative_Leadership_Team_-_Happy_Birthday_Second_City__2024-12-16-210828.64kmono.mp3 “Ensemble lay at the heart of the work at Second City.” “The Second City’s creative process is sacred to the work done on its stages and in its classrooms.” “As Alison Riley used to say, at The Second City – two wrongs make a tradition.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly connects with Bob Moesta, founder, maker, innovator, speaker, and professor. He is the president and founder of The Re-Wired Group, as well as an adjunct lecturer at the Kellogg School of Management at Northwestern and a research fellow at the Clayton Christensen Institute. He is the author of Choosing College (with Michael Horn), Demand-Side Sales 101 , and Learning to Build . His latest book is co-written with Ethan Bernstein and Michael Horn, it’s called “Job Moves: 9 Steps for Making Progress in Your Career.” https://serve.castfire.com/audio/7105090/Bob_Moesta_2024-12-10-175630.64kmono.mp3 “Switching jobs isn’t random or independent from the experiences you’ve had in the past.” “A fear of the unknown future creates friction that can thwart movement toward a new role.” “Without any context wrapped around it, money is just a feature. It’s not the underlying reason to change jobs.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly sits down with Stephan Meier, the James P. Gorman Professor of Business Strategy and the chair of the management division at Columbia Business School. Previously, Meier worked at the Center for Behavioral Economics and Decision-Making at the Federal Reserve Bank. HIs new book is called “The Employee Advantage: How Putting Workers First Helps Business Thrive.” https://serve.castfire.com/audio/7087727/Stephan_Meier_2024-11-26-021827.64kmono.mp3 “Just talking to the same people is not a recipe for generating ideas.” “Happier employees are more productive employees.” “It’s hard to incentivize innovation.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly connects with Ravin Jesuthasan, a recognized futurist and authority on the future of work, human capital and automation. He is Senior Partner and Global Leader for Transformation Services at Mercer and a member of the World Economic Forum’s steering committee on work and employment. He is the author of many books and his latest is called “The Skills-Powered Organization.” https://serve.castfire.com/audio/7086026/Ravin_Jesuthasan_2024-11-25-020926.64kmono.mp3 “The future lies in a combination of technical skills and human skills.” “Traditional four-year degrees are no longer seen as the only path to a successful career.” “Technology is, to an extent, only an enabler.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly sits down with Alok Sama, the former President and CFO of SoftBank Group International to discuss his new book ‘The Money Trap: Lost Illusions Inside the Tech Bubble.” https://serve.castfire.com/audio/7078709/alok_sama_2024-11-19-170909.64kmono.mp3 “Impressing powerful men is a core skill for investment bankers.” “The world romanticizes the causal relationship between adversity and breakout success.” “Money doesn’t talk, it swears.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

1 Getting to Yes, And… | David Livermore – ‘Leading with Cultural Intelligence: The Real Secret to Success’
Kelly welcomes Boston University professor David Livermore back to the podcast to discuss the latest edition of his successful leadership book, “Leading with Cultural Intelligence: The Real Secret to Success.” https://serve.castfire.com/audio/7067167/David_Livermore_2024-11-11-162307.64kmono.mp3 “I sometimes ask executives, ‘Will anyone tell you your joke isn’t funny?’” “At its core, culture intelligence is about how we connect with another as humans.” “Words are never just words. Their meaning is always rooted in context.”…
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Second City Works presents "Getting to Yes, And"

Kelly sits down with old friend Mike Thomas to talk about “Carson the Magnificent,” a book about the iconic talk show host Johnny Carson. The legendary Bill Zehme began the book but never finished it. Years after Bill’s death, Mike was brought on board to complete the book. https://serve.castfire.com/audio/7020407/mike_thomas_2024-11-04-153007.64kmono.mp3 “And so, like sun and moon and oxygen and ionosphere, Johnny Carson was always there, reliable and steadfast.” “He was also mothered by omission.” “Work was easy for him, family was not.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly talks with Lindsey Cormack, a tenured professor of Political Science at Stevens Institute of Technology about her latest book “How to Raise a Citizen (And Why It’s Up to You to Do It).” https://serve.castfire.com/audio/7020387/Lindsey_Cormack_2024-11-04-154927.64kmono.mp3 “Politics doesn’t have to feel as dire as it sometimes does.” “The system of voting is too complicated.” “It’s hard to trust something you don’t know a lot about.”…
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Second City Works presents "Getting to Yes, And"

Kelly connects with journalist Sarah Jaffe who wrote the best seller “Work Won’t Love You Back.” They talk about her new book “From The Ashes: Grief and Revolution in a World on Fire.” https://serve.castfire.com/audio/7008702/Sarah_Jaffe_2024-10-28-162602.64kmono.mp3 “In accepting loss we make possible the future.” “We carry our ghosts with us everywhere.” “There is no love without pain or loss; this is what grief taught me.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly talks to business leader, author and podcast host Mo Bunnell about his new book, “Give to Grow: Invest in Relationships to Build Your Business and Your Career.” https://serve.castfire.com/audio/6999921/Mo_Bunnel__2024-10-22-002021.64kmono.mp3 “It’s amazing how creative we can be to avoid acting.” “Showing someone attention is one of the most meaningful things you can do.” “Top performers fall in love with their client’s problems, not their own solutions.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly connects with Michael Morris of Columbia University to talk about his timely book “Tribal: How the Cultural Instincts That Divide Us Can Help Bring Us Together.” https://serve.castfire.com/audio/6984190/Michael_Morris_2024-10-14-161430.64kmono.mp3 “Tribal living is what made us truly human.” “Our species became wiser thanks to our tribes.” “Killing the old culture happens top-down, then building the new culture happens bottom-up.”…
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Second City Works presents "Getting to Yes, And"

Kelly connects with Karen Brooks Hopkins, the former president of the Brooklyn Academy of Music (BAM), to discuss her book “BAM…And Then It Hit Me” https://serve.castfire.com/audio/6847911/Karen_Brooks_Hopkins_2024-10-08-042811.64kmono.mp3 “In an odd way, there is a kind of nobility in fundraising.” “The first thing you need to know about fundraising is that it’s not brain surgery. It’s harder than brain surgery.” “Good service is everything. No one gives you money to sit in lousy seats.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly welcomes Dr. Kathleen Smith back to the podcast. Dr. Smith is a licensed therapist and associate faculty member of the Bowen Center for Study of the Family. She is the author of “Everything Isn’t Terrible.” Her new book is called “True to You: A Therapist’s Guide to Stop Pleasing Others and Start Being Yourself.” https://serve.castfire.com/audio/6468312/Dr_Kathleen_Smith_2024-09-19-034212.64kmono.mp3 “We look to others to find ourselves.” “When our fate depends on other people changing, we get stuck.” “Sometimes humor is the best way to share your thinking, and sometimes it isn’t.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly talks to former FBI Hostage Negotiator Chip Massey about his new book “Convince Me: High-Stakes Negotiation Tactics to Get Results in Any Business Situation.” https://serve.castfire.com/audio/6468167/Chip_Massey_2024-09-19-035007.64kmono.mp3 “You may have truth on your side, but persuasion does not hinge on what is true.” “Business is all about give and take, but there is a shelf life for an ask.” “Sharing your ups and downs makes you instantly more convincing.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Kelly connects with Yumi Kendall , Assistant Principal cellist for the Philadelphia Orchestra to talk about the power of the arts and her experiences as a student in the Waldorf educational system. https://serve.castfire.com/audio/6431947/Yumi_Kendall_2024-09-16-000647.64kmono.mp3 “I didn’t decide until the day after my SATs, because all of my friends were working on their personal essays and I thought, ‘My personal essay is cello,'” “Music is a medium of awe that helps make sense of life’s wonders.” “I feel like sound is texture. Sound is feeling like I mean, feeling on my skin, like how soft cashmere feels is how it. That’s my experience, that’s my lived experience. “…
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Second City Works presents "Getting to Yes, And"

Kelly talks to Sandra Steinbrecher, a Chicago documentary photographer whose new book captures the transformation of the Morton Salt factory into The Salt Shed, a premier music venue in Chicago. https://serve.castfire.com/audio/6431989/Sandra_Steinbrecher_2024-09-16-000229.64kmono.mp3 “We protect our past so we are connected to what came before us and so we understand what lies in front of us – today and tomorrow.” “Ultimately, the goal of architecture is to shelter and create spaces that improve human life and foster a sense of belonging,” “For the ironworkers, It’s not how many years you have left – it’s how many winters.”…
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Second City Works presents "Getting to Yes, And"

Kelly meets up with writer, teacher and philanthropist Randy Fertel to talk about this new book “Winging It: Improv’s Power and Peril in the Time of Trump.” https://serve.castfire.com/audio/6373791/Randy_Fertel_2024-09-09-234831.64kmono.mp3 “Improv seeks to widen our mental bubble.” “Improvisation is the discourse of paradigm shifts.” “Innovation always begins with disruption, a pushback against the dominant culture.” Recent Posts Second City Works presents “Getting to Yes, And” Zach Mercurio – ‘The Power of Mattering’ .cls-7{fill:#fff;fill-rule:evenodd} Getting to Yes, And… | Melody Wilding – ‘Managing Up’ .cls-7{fill:#fff;fill-rule:evenodd} Sandra Matz – Mindmasters – Big Data, Behavior Change .cls-7{fill:#fff;fill-rule:evenodd} Scott Barry Kaufman – ‘Rise Above and the Victim Mindset’ .cls-7{fill:#fff;fill-rule:evenodd} Raffi Grinberg – ‘How to Be a Grownup’ .cls-7{fill:#fff;fill-rule:evenodd} Click for more…
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Second City Works presents "Getting to Yes, And"

Live from The Second City in collaboration with the Chicagoland Chamber of Commerce, Kelly interviews Alison Fragale, the Mary Farley Ames Lee Distinguished Scholar of Organizational Behavior at the Kenen-Flagler Business School at the University of North Caroline Chapel Hill. She has an incredible new book, it’s called “Likeable Badass: How Women Get the Success They Deserve.” https://serve.castfire.com/audio/6211385/Alison_Fragale_2024-09-03-145225.64kmono.mp3 “The key to managing your status – and reaping all the benefits that come with it – is showing up as a likeable badass, getting others to see you as both assertive and warm.” “The faster we talk, the more status we get.” “There is a strong relationship between humor and status. People who have high status engage in more humor.”…
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Second City Works presents "Getting to Yes, And"

Kelly talks Yes, And with Dr. Frederik Pferdt, Google’s first Chief Innovation Evangelist. He founded Google’s Innovation Lab, where he trained tens of thousands of Googlers to develop cutting-edge ideas and taught groundbreaking classes on innovation and creativity at Stanford University for more than a decade. His new book is called “What’s Next is Now: How to Live Future Ready.” https://serve.castfire.com/audio/6013102/Dr_Frederik_Pferd_2024-08-27-001202.64kmono.mp3 “We’re built by change but we’re not built for change.” “The pursuit of better is about progress, not perfection.” “Fair warning: it takes courage to be curious.”…
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Second City Works presents "Getting to Yes, And"

Kelly sits down with Robert Wolcott, adjunct professor of innovation at the Booth School of Business and adjunct professor of executive education at the Kellogg School of Management and Kaihan Krippendorff CEO of Outthinker Networks to talk about their new book: “Proximity: How Coming Breakthroughs in Just-in-Time Transform Business, Society and Daily Life.” https://serve.castfire.com/audio/5913527/Robert_Wolcott_and_Kaihan_Krippendorff__2024-08-20-151327.64kmono.mp3 “People want what they want, where and when they want it. Those who can give it to them are more likely to win.” “The robots are coming.” “The customer as king is a tired metaphor. It’s also increasingly accurate.”…
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Second City Works presents "Getting to Yes, And"

Kelly talks to Emmy award-winning former broadcaster Jessica Chen who is now the CEO of Soulcast Media and the author of “Smart Not Loud: How To Get Noticed At Work For All The Right Reasons.” https://serve.castfire.com/audio/5678642/Jessica_Chen_2024-08-13-030642.64kmono.mp3 “Growing up, I was never taught the importance of making myself visible.” “Filler words sabotage our message.” “Acknowledging isn’t agreeing, it’s just showing we’re listening.”…
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