How Google Gets Hyperlocal Social Right

Social Pros Podcast

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3+ y ago 43:42

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Tiara Christian, Head of EMEA Social Media, PR at Google, joins the Social Pros Podcast to chat about how Google localizes content worldwide to stay super relevant.

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Full Episode Details

No one quite does "global" like Google. But how does such a mammoth in the online world stay relevant and targeted across different countries, languages, and cultures?

Tiara Christian, Head of EMEA Social Media, PR at Google, explains just how Google pulls it off.

In this episode of the Social Pros podcast, Tiara discusses how Google approaches local messaging to make content hyperlocal and relevant to all types of audiences. She takes us through what it’s like to work at Google, how collaboration across departments works, and how she manages working as a mighty team of one.

Tiara also reveals details about how Google uses data to understand what users really care about and want to see.

In This Episode:

5:56 – How Tiara balances local messaging with Google’s needs
8:11 – The strategies behind localizing content
9:50 – How Tiara coordinates with a huge company like Google
12:37 – Tiara takes us through one of her biggest campaigns at Milan Fashion Week
15:56 – How Google uses data to understand what people care about
19:35 – How Tiara operates as a mighty team of one
22:33 – One piece of advice for those agencies supporting big clients
24:31 – How Tiara balances content creation with social listening and engagement
27:03 – Advice on working with ambassadors
30:21 – Tiara explains what it’s like working for Google
35:30 – Tiara’s advice for those who want to engage with audiences outside the U.S.
38:16 – Tiara’s top tip for anyone looking to become a social pro
40:01 – Who Tiara would pick for a video call

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