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Ep 75: Digital Service Teams at City Hall

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Manage episode 345780020 series 2102029
Content provided by Municipal Equation Podcast and NC League of Municipalities. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Municipal Equation Podcast and NC League of Municipalities or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
As various public and private services adapt to evolved consumer expectations, local governments around the country are themselves adapting with in-house "digital service teams" to deliver in a modern, convenient way. In fact, these teams are becoming ubiquitous. But let's back up. What is a digital service team in the context of local government? What do they do? How are they assembled? And are they feasible for towns of all sizes? Joshua Pine of the National League of Cities joins us to discuss digital service teams, which some observers say aren't just a trend, but are here to stay. Related reading:
  continue reading

130 episodes

Artwork
iconShare
 
Manage episode 345780020 series 2102029
Content provided by Municipal Equation Podcast and NC League of Municipalities. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Municipal Equation Podcast and NC League of Municipalities or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
As various public and private services adapt to evolved consumer expectations, local governments around the country are themselves adapting with in-house "digital service teams" to deliver in a modern, convenient way. In fact, these teams are becoming ubiquitous. But let's back up. What is a digital service team in the context of local government? What do they do? How are they assembled? And are they feasible for towns of all sizes? Joshua Pine of the National League of Cities joins us to discuss digital service teams, which some observers say aren't just a trend, but are here to stay. Related reading:
  continue reading

130 episodes

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