Mastering Feedback and Difficult Conversations with Dr. Phill Krins

The People Leaders Podcast

In this episode, I am excited to welcome Dr. Phill Krins, an expert in workplace psychology, coaching, and facilitation. We delve into the significance of feedback and managing difficult conversations, especially for new and emerging leaders.
Dr. Krins shares his vast experience, touching on the importance of feedback for growth, role clarity, and employee engagement. We explore the barriers to effective feedback, such as workplace culture and manager time constraints, and offer strategies for giving and receiving feedback.
Additionally, Dr. Krins provides practical advice on setting up these conversations, managing emotions, and fostering a culture of open communication. Tune in to learn about creating growth opportunities through feedback and enhancing team dynamics.
Episode Highlights:

• 00:30 Guest Speaker Introduction
• 02:23 The Importance of Feedback
• 04:12 Challenges in Giving Feedback
• 06:36 Prerequisites for Effective Feedback
• 10:33 Handling Emotional Reactions to Feedback
• 17:09 Opening the Feedback Conversation
• 21:48 Receiving Feedback Effectively
• 26:42 Practical Tips for New Leaders
• 30:07 Mediums and Current Projects
• 33:09 Conclusion and Contact Information

Useful Links:
Dr. Phill Krins on LinkedIn - au.linkedin.com/in/phillkrins
Prometheus People Ignition Website - peopleignition.com
Dr. Phill Krins’ Uncomfortable Conversations Cheat Sheets - https://peopleleadersresources.s3.us-west-2.amazonaws.com/Dr_Phill_Krins_Uncomfortable_Conversations-Cheat_Sheets.pdf

Get in touch with us at [e-mail]
People Leaders Website - https://peopleleaders.com.au/
People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/
Connect with Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/
Connect with Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/
Follow us on Instagram - https://www.instagram.com/people.leaders

Chapters

1. Mastering Feedback and Difficult Conversations with Dr. Phill Krins (00:00:00)

2. Guest Speaker Introduction (00:00:30)

3. The Importance of Feedback (00:02:23)

4. Challenges in Giving Feedback (00:04:12)

5. Prerequisites for Effective Feedback (00:06:36)

6. Handling Emotional Reactions to Feedback (00:10:33)

7. Opening the Feedback Conversation (00:17:09)

8. Receiving Feedback Effectively (00:21:48)

9. Practical Tips for New Leaders (00:26:42)

10. Mediums and Current Projects (00:30:07)

11. Conclusion and Contact Information (00:33:09)