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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Content provided by ART ROUTE Radio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ART ROUTE Radio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
BIG ART, BIG WALLS, BIG STORIES! When Walls Talk ... and they do! .. inclusive, revealing and raw. Ultimate #destinationmuraltown digital road trip! A 30-year mural pioneer, Master Artist Michelle Loughery has created numerous award winning mural projects, raised millions for communities through her innovative Wayfinder art program. Loughery is bringing stories of the power of community art to the digital wall. Climb Loughery’s digital scaffolding Hear the ART and see the stories! AR:T ROUTE Radio is an emerging canvas of immersive AR:T experience spots, art installations, mapped destination digital murals towns, with highlights of the hidden stories of Loughery’s and other artist’s work and the inspiring people you meet when painting on the streets. Conversations about community art, social change, and so much more.
Content provided by ART ROUTE Radio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ART ROUTE Radio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
BIG ART, BIG WALLS, BIG STORIES! When Walls Talk ... and they do! .. inclusive, revealing and raw. Ultimate #destinationmuraltown digital road trip! A 30-year mural pioneer, Master Artist Michelle Loughery has created numerous award winning mural projects, raised millions for communities through her innovative Wayfinder art program. Loughery is bringing stories of the power of community art to the digital wall. Climb Loughery’s digital scaffolding Hear the ART and see the stories! AR:T ROUTE Radio is an emerging canvas of immersive AR:T experience spots, art installations, mapped destination digital murals towns, with highlights of the hidden stories of Loughery’s and other artist’s work and the inspiring people you meet when painting on the streets. Conversations about community art, social change, and so much more.
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