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Signs You Need to Hire an Account Manager with Tyler Meckes
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What does an account manager really do, and is it time to hire one?
Joining this episode of The Revenue Playbook is Tyler Meckes, Account Manager at Dooly, who sheds some light on what it means to be a great account manager. Tyler explains how his role fits into the wider revenue team and how he’s able to build and maintain long-term relationships with clients.
Tyler shares his take on when the right time to hire an account manager is and what doing so can bring to the table. He explains why collaboration and following consistent processes are both fundamental skills needed for account managers.
Listen to learn:
- What an account manager does
- Why you need to understand why people buy
- When to bring on new account managers to your team
- Tactics that customer success and sales teams can use in a recession
- How to build credibility as an account manager
- Skills to look for when hiring an account manager
- Why you should avoid looking at sales and marketing as separate silos
Want to retain and expand your current customer base? See how Dooly helped ThoughtExchange improve customer retention by 26.8% in 1 year with better sales notes and handoffs.
Schedule a Dooly demo: https://www.dooly.ai/demo/
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