To reach our MAXIMUM Potential we all need to develop Trust-Inspired communication. Troy Dooly uses his wit and wisdom, as well as that of his guests to guide you in creating communications that enhance excellence and gives those you serve an incredible experience.
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Digging through the rubble of Utah’s history to bring you long lost stories of its past.
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The Revenue Playbook is a sales podcast that guides you through every step of the sales process. In every episode, we break down the sales playbooks top revenue teams use to scale. From the team that hit 100% of quota after raising expectations to the rep who 3X quota by doing one thing different, this show will take you from cold to closed won. Buckle in.
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Happy Customers is about why making customer successful - and ultimately happy customers is more important than ever before. Over the course of this series we’re going to explore what people inside some of the world's top companies are really doing everyday to go beyond the metrics and numbers on the balance sheet, collaborate across their entire organization, and truly invest in making their customers successful.
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Episode 34: The Laird Heights and Princeton Heights Local Historic Districts
1:08:03
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A conversation with the ladies who worked hard to bring the Laird Heights and Princeton Heights Local Historic Districts to fruition.
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Episode 33: The Illegal Demolition of the 5th Ward Meetinghouse
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The story of the illegal demolition of the 5th Ward Meetinghouse located in Salt Lake City. Sources: Utah Historical Society Newspapers.com Deseret News: 1910-7-16 Salt Lake Architecture Blogspot National Register of Historic Places Nomination Form Follow us! Instagram Facebook Threads Twitter YouTube…
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Demolished Salt Lake is now Demolished Places!
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Demolished Salt Lake Podcast is now Demolished Places Podcast! We’re venturing outside of Salt Lake to include all of Utah.This gives us the opportunity to bring you even more stories about lost buildings, places and peoples. We’re also expanding our discussions to include more about historic preservation and its importance to our sense of place, c…
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Episode 32: 2023 Preservation Wins, Loses and What to Watch in 2024 - Part 2
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Episode 32: 2023 Preservation Wins, Loses and What to Watch in 2024 - Part 2 Part 2 of our discussion with special guest Rachel Quist about the buildings we lost in 2023, the ones that were saved and those that are in danger of demolition in 2024. Rachel Quist's Rachel’s SLC History Adrienne White's House Genealogy Instagram Facebook Threads Twitte…
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Episode 31: 2023 Preservation Wins, Loses and What to Watch in 2024 - Part 1
1:29:02
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Rachel Quist joins us for a discussion about the buildings we lost in 2023, the ones that were saved and those that are in danger of demolition in 2024. Rachel Quist's Rachel’s SLC History Adrienne White's House Genealogy Instagram Facebook Threads Twitter/X YouTube
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Episode 30: The Sun Tavern with Nikki Boyer
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A conversation with Nikki Boyer about the Sun Tavern and itsinfluence on the cultural landscape of Utah's gay community. Sources: Salt Lake Tribune 2014-10-14 Follow us! Instagram Facebook Threads Twitter YouTube
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Episode 29: The Not So Witchy Witch House of City Creek Canyon
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The true story of City Creek Canyon’s Witch House. Sources: Rachel’s SLC History Utah Division of State History Digital Archives Utah Stories Salt Lake Herald-Republican 1883-05-23 Cold Bonus 1: Satanic Panic Grimm Ghost Tours Follow us on social media: Instagram Facebook Threads Twitter/X YouTube
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The story of the Cramer House. Sources: Utah Division of Archives and Record Services Utah Historical Society Digital Archives J. Willard Marriott Library Digital Archives Find-A-Grave Family Search Sanborn Fire Insurance Maps: Salt Lake City 1889 Sheet 041;Salt Lake City 1898 Sheet 113; Salt Lake City 1911 Sheet 238; Salt Lake City1950 Sheet 238 U…
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The story of the Dooly building. Sources: Utah History Quarterly issuu.com Utah Division of State History Digital Archives saltlakearchitecture.blogspot.com utahcfa.org dwell.com villagepreservation.org Utah Historic Building Records Find-a-Grave stateparks.utah.gov/parks/antelope-island Salt Lake County Digital Archives J. Willard Marriott Library…
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Episode 26: Preserving Historic Murray with the Historic Murray First Foundation
1:18:24
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A conversation about preserving historic Murray with Rachel Morot, Vice President of the Historic First Murray Foundation. Correction: In the episode when discussion the underground railroad in North Carolina, Rachel stated that the Amish were abolitionists in the area. She misspoke and instead meant to say the Quakers were abolitionists in the are…
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The story of the Salt Lake County Rotary Jail Sources: paulyjail.com Wikipedia 99percentinvisible.org issuu.com core77.com slate.com Rachel’s Salt Lake History Utah Division of State History Digital Archives J. Willard Marriott Library Digital Archves newspapers.com Utah Digital Newspapers Please visit my Patreon for a detailed source list. Patreon…
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Episode 24: Seances, Ghosts, and the Arnold-Dickson Building
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The story of the Arnold-Dickson building. Sources: jstor.org austintexas.gov Rachel’s Salt Lake History J. Willard Marriott Library Digital Archives Find-A-Grave Utah Division of State History Digital Archives newspapers.com Utah digital Newspapers Please visit my Patreon for a detailed source list. Patreon: https://www.patreon.com/demolishedsaltla…
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Episode 23: Saving the Wall Avenue Baptist Church with Chris Jensen
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A conversation with my friend Chris Jensen about his in-depth research on the Wall Avenue Baptist Church, American Legion Pioneer Post 66, and the New Zion Baptist Church in Ogden, Utah. Please visit my Patreon for a detailed source list.
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4 Non-obvious Reasons Why AEs are not Hitting Quota
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When AEs aren’t hitting their quotas, you’ll often find that the culprits are pretty much the same… Bad product-market fit, unrealistic quotas, or simply an underproductive salesperson. But what if there was another way to think about this issue? That’s what we chat about with Michelle Pietsch, VP of Revenue at Dooly, on this episode of The Revenue…
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How to Close 2.5x More Deals Through Connected Selling with Kris Hartvigsen
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When it comes to closing deals, collaboration is gold. Gathering an army of individuals with different areas of expertise creates a more thorough and effective sales process. Joining Diego Pineda, Dooly’s Community and Content Marketing Manager, is Dooly’s CEO & Co-Founder, Kris Hartvigsen. Kris discusses the key benefits of connected selling and o…
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Episode 22: Summer Road Trip Series - Transcontinental Railroad Tour Part 2 with Chris Merritt
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Part 2 of my conversation with Chris Merritt, State Historic Preservation Officer at the State Historic Preservation Office, about the Transcontinental Railroad, Golden Spike National Historical Park, and Chinese railroad workers. Sources: Newspapers.com Utah State Historic Preservation Office: https://history.utah.gov/shpo https://www.facebook.com…
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Signs You Need to Hire an Account Manager with Tyler Meckes
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What does an account manager really do, and is it time to hire one? Joining this episode of The Revenue Playbook is Tyler Meckes, Account Manager at Dooly, who sheds some light on what it means to be a great account manager. Tyler explains how his role fits into the wider revenue team and how he’s able to build and maintain long-term relationships …
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Episode 21: Summer Road Trip Series - Transcontinental Railroad Tour Part 1 with Chris Merritt
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A conversation about the Transcontinental Railroad, Golden Spike National Historical Park, and Chinese railroad workers with Chris Merritt, State Historic Preservation Officer at the State Historic Preservation Office. Sources: Utah Digital Newspapers: 1869-05-19 Utah State Historic Preservation Office: https://history.utah.gov/shpo https://www.fac…
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How to Skyrocket LinkedIn Outbound Responses by Building a Personal Brand with Daniel Ryan
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LinkedIn might feel impossible to master, but like it or not, it’s a vital tool for sales reps. The good news is that with a few simple steps, you can level up your LinkedIn game and skyrocket your outbound responses. So, if you’ve been a bit of a LinkedIn lurker up until now and want to change that, tune in to this episode of The Revenue Playbook …
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How Aligning the Revenue Team Early Led to a $2.5B Exit in 3 Years with Sterling Snow
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28:48
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Building a sales team, a marketing team, a customer experience team…these are all standard steps for any startup looking to scale. But an issue that some companies run into is they have all these teams working in parallel but separately when really, they should be closely aligned. One example of a company that’s fully aligned its teams into one uni…
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How to Get 65% More Replies to Your Cold Emails with Will Allred
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Cold emails are a tricky thing to get right. By now, we’ve all become more than used to opening our inboxes and deleting emails indiscriminately. So, how do you save your sales email from the virtual trash can? That’s what we discussed in this episode of The Revenue Playbook. Will Allred, Co-Founder and COO of Lavender, joined to share his expertis…
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Was Jesus Just As Wannabe Messiah, Or The Real One?
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How is it that a first-Century cult birthed in the armpit of the Roman Empire, whose leader was rejected by his own people and crucified, was able to survive and thrive in the face of violent, organized state-funded resistance? Let me ask it a little differently… How did it come about that a Nazarene sect would eventually be embraced by the very em…
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The story of Arbogast Confectionery. Sources: Wikipedia Eureka California Times Standard Find A Grave Preservation Utah Independent Order of Odd Fellows Family Search MSU Campus Archaeology Program thekitchn.com Salt Lake County Digital Archives Mappinghistory.uoregon.edu Utah State Division of State History Utah Division of Archives and Record Ser…
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How To Engage & Close The Overwhelmed Consumer Of 2022
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These consumers are weary. They’re still navigating virtual school and long WFH hours. They're super-busy and always on. It's important to know they'll open their wallets for the brands that offer a helping hand. The Overwhelmed Consumer is more likely to purchase products that are FAMILY-FRIENDLY, FUN and EXCITING, or INNOVATIVE. They care less ab…
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How to Ramp BDRs to Full-Cycle Closers in 6 Months with Saad Khan
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What does it take to train the BDRs of the future? Saad Khan, Dooly’s Business Development Manager, joins The Revenue Playbook to let us in on his secrets for training and coaching people to become successful BDRs. He explains why training alone is not enough. Coaching is the key to help BDRs not only learn the ropes but fit into their role and mak…
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Phillip Stutts and the team at Big Win Media have just released the most incredible data I have seen this year on how Overwhelmed, Influenced and Values-Driven consumers are reacting. I deep dive into this report and look at the critical insights on the current consumer sentiment. In the next few weeks I will deep dive into each catagory of consume…
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How to Work 20% Less and Sell 39% More With Theodor Zätterström
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Can you really get more done in less time? Never has this theory been put to the test quite as well as during the pandemic lockdowns. Many organizations reduced working hours with furlough schemes or went fully remote. Sales Consultant Theodor Zätterström found that even though his working hours reduced by 20%, his output dramatically increased. He…
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The story of the original Salt Palace. Sources: Utah State Division of State History Utah Division of Archives and Record Services Utah Center for Architecture Utah Digital Newspapers Salt Lake Tribune Archive newspapers.com lagoonhistory.com Please visit my Patreon for a detailed source list. Patreon: https://www.patreon.com/demolishedsaltlakepodc…
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What Do Anti-MLM Critics & Christian Anti-Mega Church Watchdogs Have In Common
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As I investigated the Anti-Everything movement, I have come to find some interesting truths about WHY these organizations and individuals do what they do. Without a doubt there are some very intellegenct, investigative reporters uncovering very importent truth, through the facts they discover. However, at the same time the majorty of those who call…
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How to Get 81% Open Rates on Your Cold Outreach with Daniel Ryan [Live]
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How do you get prospects to open your cold emails? Sending cold emails is one of the toughest jobs for a sales rep because let’s face it, we’re all used to deleting countless random emails a day. But as a sales rep, it’s your job to not only save your email from the trash bin, but also get the prospect to open, read it, and then follow through with…
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The 5 Immutable Pillars 0f Main Street Business Success
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So many times we wonder how iconic companies went from the garage to Main Street to global dominance. In this eposide I share the 5 pillers of success as given to me by the authors of The Leadership Challenge. Over the last 40 yeats these two men have dove deen into every iconic company to narrow down the five most important pillers of their succes…
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It's Not What You Sell it's What You Stand For!
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We have seen throughout history how folks try and spin the narative in order to make a sale. In this episode, I'll dive into what truly matters when it comes to attracting raving fans to your brand.By Troy Dooly - The Beachside CEO
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How to Crush Quota Without Crushing Your Social Life with Anthony Natoli
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Crushing your quota and becoming a top-performing sales rep isn’t about sleepless nights and being glued to the phone. In fact, according to this week’s The Revenue Playbook guest, the secret to becoming a top performer is taking care of yourself first and foremost. Anthony Natoli, Commercial Account Executive at Outreach, joins the podcast to impa…
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How to (Gracefully) Transition from AE to Sales Leader with Michelle Pietsch
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Do you have dreams of becoming a sales leader one day? Making the move from sales rep to sales leader can be a big leap (bigger than you might think!) What you love about being a sales rep doesn’t always translate at the leadership level. A sales leadership role is an entirely different beast, but it might just be the best career move you make. Mic…
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Are You a Target For The Federal Trade Commission as an Influencer or MLMer
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On Feburary 17, 2022 the Federal Trade Commission issued a new press release (https://www.ftc.gov/news-events/news/press-releases/2022/02/ftc-takes-action-combat-bogus-money-making-claims-used-lure-people-dead-end-debt-traps) it clear they are targetting influeners, the gig economy, netqork marketing and other Main Street entrepreneurs who offer so…
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Episode 18: The Salt Lake City Sears, Roebuck, and Company Stores
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The story of the Salt Lake City Sears, Roebuck, and Company stores. Sources: Utah State Division of State History Utah Division of Archives and Record Services Utah Digital Newspapers Utah Center for Architecture eugenemontgomery.com jacobbarlow.com history.com owlcation.com smithsonianmag.com cnn.com pbs.org ksl.com sltrib.com For full biography, …
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How to Understand Your 1099 as an Influencer, Affiliate, Network Marketer
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How can you know if your 1099 is correct? When you look at it, it seems to show numbers which are either more than you depositied or less than you deposited. In some cases, these figures can be so far apart you are freaking out. In today/s episode, I will guide you through some specific information to help you better understand your 1099. I will al…
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How to Organize your Sales Workday for Success with Nick Cegelski
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By Dooly
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It's Never About The Money - Eliminating Financial Anxiety
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Many of us don't fully understand where our anxiety comes from, especially financial anxiety. Today Troy Dooly covers a very basic concept on where anxiety comes from as well as the four financial personalities. Learn what the following stands for and how you can make simple tweaks to your mindset to impact your financial future for generations to …
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How to Ramp 100% Of Your Sales Team to 100% Quota with Tyler Bennett
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By Dooly
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Bridging the Gap from Education to Customer Success with Jeffrey See
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Just how transferable are skills and experiences in other disciplines to customer success? One profession that seems to be at the forefront of the movement to CS is professional educators. And for good reason, there are lots of parallels between teaching and education and making customers successful, so much so that at times it's hard to tell them …
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What You Should Know Before Jumping Into Forex or Crypto Education Programs
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Since 2013, Troy Dooly has been deep inside the Forex and Crypto niches as a pioneering investor, board member, advisor, company owner, and coin creator. Today he shares what you need to know, before you jump head first into a pit full of snakes.By Troy Dooly - The Beachside CEO
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Onboarding Operations: Value Paths with Samuel Hulick
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So many companies fall in love with their product and focus their time on making them as high quality as possible, but the improvement that is actually most impactful for the business is being the best at guiding customers through a process that results in the outcomes they want. Building repeatable paths to value that enables customers to succeed …
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What would you give to take a glimpse into the playbooks of top revenue teams? The super reps out there have laser focus and winning strategies that help them hit their targets every quarter. But what’s their secret to success? If you’re tired of sales vets teaching you unscalable tricks that worked five years ago or advice that just skims the surf…
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The story of the Gardo House. Sources: Utah Historical Quarterly Utah Humanities Wikipedia Utah Center for Architecture Utah Division of Archives and Record Services JSTOR Daily Utah Division of State History Digital Archives Utah Digital Newspapers Patreon: https://www.patreon.com/demolishedsaltlakepodcast Instagram: https://www.instagram.com/demo…
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How To Avoid Lawsuits In Any Sales Profession
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Over the last couple of years, the regulators have sued companies and individuals for millions based on income claims as well as health care claims. In this episode Troy Dooly shares steps you can take to avoid these lawsuits, while continuing to grow your customer base and sales and marketing organization.…
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Who Can You Trust In Network Marketing In 2022?
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The Federal Trade Commission has sent investigative letters to over 200 companies, so who can you trust to be around in the next 36 months? Today Troy Dooly, the Beachside CEO with his 40 years in the direct sales industry, shares how you can navigate the regulator reach and continue to earn a nice income from the sales of your network marketing pr…
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Experience Automation vs Humans in the Loop with Con Cirillo
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What makes for a great customer experience? And how can you be intentional about making every touchpoint amazing when there is so much happening and so many fires to tend to at a growing startup? Should you try to automate everything and create "scalable" self-serve experiences? Or is a more human-led approach to making customers successful more ef…
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Onboarding Operations: Why Onboarding Matters with Donna Weber
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In software we love to think in terms of scale and building once and selling forever, but there’s often a gap between what software can do and the outcomes customers actually want to achieve. Effective customer onboarding can help bridge that gap, ensure customers see value, and are set up for ongoing success. Today’s guest is Donna Weber, author o…
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Customer Success Starts with Company Culture with Ellie Hutton from Dooly
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How do you become a customer centric company? That’s the question that so many companies are asking themselves right now because the truth is it’s really, really hard. I've been asking CS leaders what it takes in practice to become a company that genuinely cares about making customers successful. And there’s one thread that keeps being pulled. Comp…
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