show episodes
 
Artwork
 
To reach our MAXIMUM Potential we all need to develop Trust-Inspired communication. Troy Dooly uses his wit and wisdom, as well as that of his guests to guide you in creating communications that enhance excellence and gives those you serve an incredible experience.
  continue reading
 
The Revenue Playbook is a sales podcast that guides you through every step of the sales process. In every episode, we break down the sales playbooks top revenue teams use to scale. From the team that hit 100% of quota after raising expectations to the rep who 3X quota by doing one thing different, this show will take you from cold to closed won. Buckle in.
  continue reading
 
Artwork

1
Happy Customers

Arrows Podcast Network

Unsubscribe
Unsubscribe
Monthly
 
Happy Customers is about why making customer successful - and ultimately happy customers is more important than ever before. Over the course of this series we’re going to explore what people inside some of the world's top companies are really doing everyday to go beyond the metrics and numbers on the balance sheet, collaborate across their entire organization, and truly invest in making their customers successful.
  continue reading
 
Loading …
show series
 
The story of the illegal demolition of the 5th Ward Meetinghouse located in Salt Lake City. Sources: Utah Historical Society Newspapers.com Deseret News: 1910-7-16 Salt Lake Architecture Blogspot National Register of Historic Places Nomination Form Follow us! Instagram Facebook Threads Twitter YouTube…
  continue reading
 
Demolished Salt Lake Podcast is now Demolished Places Podcast! We’re venturing outside of Salt Lake to include all of Utah.This gives us the opportunity to bring you even more stories about lost buildings, places and peoples. We’re also expanding our discussions to include more about historic preservation and its importance to our sense of place, c…
  continue reading
 
Episode 32: 2023 Preservation Wins, Loses and What to Watch in 2024 - Part 2 Part 2 of our discussion with special guest Rachel Quist about the buildings we lost in 2023, the ones that were saved and those that are in danger of demolition in 2024. Rachel Quist's Rachel’s SLC History Adrienne White's House Genealogy Instagram Facebook Threads Twitte…
  continue reading
 
The story of the Cramer House. Sources: Utah Division of Archives and Record Services Utah Historical Society Digital Archives J. Willard Marriott Library Digital Archives Find-A-Grave Family Search Sanborn Fire Insurance Maps: Salt Lake City 1889 Sheet 041;Salt Lake City 1898 Sheet 113; Salt Lake City 1911 Sheet 238; Salt Lake City1950 Sheet 238 U…
  continue reading
 
The story of the Dooly building. Sources: Utah History Quarterly issuu.com Utah Division of State History Digital Archives saltlakearchitecture.blogspot.com utahcfa.org dwell.com villagepreservation.org Utah Historic Building Records Find-a-Grave stateparks.utah.gov/parks/antelope-island Salt Lake County Digital Archives J. Willard Marriott Library…
  continue reading
 
A conversation about preserving historic Murray with Rachel Morot, Vice President of the Historic First Murray Foundation. Correction: In the episode when discussion the underground railroad in North Carolina, Rachel stated that the Amish were abolitionists in the area. She misspoke and instead meant to say the Quakers were abolitionists in the are…
  continue reading
 
The story of the Salt Lake County Rotary Jail Sources: paulyjail.com Wikipedia 99percentinvisible.org issuu.com core77.com slate.com Rachel’s Salt Lake History Utah Division of State History Digital Archives J. Willard Marriott Library Digital Archves newspapers.com Utah Digital Newspapers Please visit my Patreon for a detailed source list. Patreon…
  continue reading
 
The story of the Arnold-Dickson building. Sources: jstor.org austintexas.gov Rachel’s Salt Lake History J. Willard Marriott Library Digital Archives Find-A-Grave Utah Division of State History Digital Archives newspapers.com Utah digital Newspapers Please visit my Patreon for a detailed source list. Patreon: https://www.patreon.com/demolishedsaltla…
  continue reading
 
When AEs aren’t hitting their quotas, you’ll often find that the culprits are pretty much the same… Bad product-market fit, unrealistic quotas, or simply an underproductive salesperson. But what if there was another way to think about this issue? That’s what we chat about with Michelle Pietsch, VP of Revenue at Dooly, on this episode of The Revenue…
  continue reading
 
When it comes to closing deals, collaboration is gold. Gathering an army of individuals with different areas of expertise creates a more thorough and effective sales process. Joining Diego Pineda, Dooly’s Community and Content Marketing Manager, is Dooly’s CEO & Co-Founder, Kris Hartvigsen. Kris discusses the key benefits of connected selling and o…
  continue reading
 
Part 2 of my conversation with Chris Merritt, State Historic Preservation Officer at the State Historic Preservation Office, about the Transcontinental Railroad, Golden Spike National Historical Park, and Chinese railroad workers. Sources: Newspapers.com Utah State Historic Preservation Office: https://history.utah.gov/shpo https://www.facebook.com…
  continue reading
 
What does an account manager really do, and is it time to hire one? Joining this episode of The Revenue Playbook is Tyler Meckes, Account Manager at Dooly, who sheds some light on what it means to be a great account manager. Tyler explains how his role fits into the wider revenue team and how he’s able to build and maintain long-term relationships …
  continue reading
 
A conversation about the Transcontinental Railroad, Golden Spike National Historical Park, and Chinese railroad workers with Chris Merritt, State Historic Preservation Officer at the State Historic Preservation Office. Sources: Utah Digital Newspapers: 1869-05-19 Utah State Historic Preservation Office: https://history.utah.gov/shpo https://www.fac…
  continue reading
 
LinkedIn might feel impossible to master, but like it or not, it’s a vital tool for sales reps. The good news is that with a few simple steps, you can level up your LinkedIn game and skyrocket your outbound responses. So, if you’ve been a bit of a LinkedIn lurker up until now and want to change that, tune in to this episode of The Revenue Playbook …
  continue reading
 
Building a sales team, a marketing team, a customer experience team…these are all standard steps for any startup looking to scale. But an issue that some companies run into is they have all these teams working in parallel but separately when really, they should be closely aligned. One example of a company that’s fully aligned its teams into one uni…
  continue reading
 
Cold emails are a tricky thing to get right. By now, we’ve all become more than used to opening our inboxes and deleting emails indiscriminately. So, how do you save your sales email from the virtual trash can? That’s what we discussed in this episode of The Revenue Playbook. Will Allred, Co-Founder and COO of Lavender, joined to share his expertis…
  continue reading
 
How is it that a first-Century cult birthed in the armpit of the Roman Empire, whose leader was rejected by his own people and crucified, was able to survive and thrive in the face of violent, organized state-funded resistance? Let me ask it a little differently… How did it come about that a Nazarene sect would eventually be embraced by the very em…
  continue reading
 
The story of Arbogast Confectionery. Sources: Wikipedia Eureka California Times Standard Find A Grave Preservation Utah Independent Order of Odd Fellows Family Search MSU Campus Archaeology Program thekitchn.com Salt Lake County Digital Archives Mappinghistory.uoregon.edu Utah State Division of State History Utah Division of Archives and Record Ser…
  continue reading
 
These consumers are weary. They’re still navigating virtual school and long WFH hours. They're super-busy and always on. It's important to know they'll open their wallets for the brands that offer a helping hand. The Overwhelmed Consumer is more likely to purchase products that are FAMILY-FRIENDLY, FUN and EXCITING, or INNOVATIVE. They care less ab…
  continue reading
 
What does it take to train the BDRs of the future? Saad Khan, Dooly’s Business Development Manager, joins The Revenue Playbook to let us in on his secrets for training and coaching people to become successful BDRs. He explains why training alone is not enough. Coaching is the key to help BDRs not only learn the ropes but fit into their role and mak…
  continue reading
 
Phillip Stutts and the team at Big Win Media have just released the most incredible data I have seen this year on how Overwhelmed, Influenced and Values-Driven consumers are reacting. I deep dive into this report and look at the critical insights on the current consumer sentiment. In the next few weeks I will deep dive into each catagory of consume…
  continue reading
 
Can you really get more done in less time? Never has this theory been put to the test quite as well as during the pandemic lockdowns. Many organizations reduced working hours with furlough schemes or went fully remote. Sales Consultant Theodor Zätterström found that even though his working hours reduced by 20%, his output dramatically increased. He…
  continue reading
 
The story of the original Salt Palace. Sources: Utah State Division of State History Utah Division of Archives and Record Services Utah Center for Architecture Utah Digital Newspapers Salt Lake Tribune Archive newspapers.com lagoonhistory.com Please visit my Patreon for a detailed source list. Patreon: https://www.patreon.com/demolishedsaltlakepodc…
  continue reading
 
As I investigated the Anti-Everything movement, I have come to find some interesting truths about WHY these organizations and individuals do what they do. Without a doubt there are some very intellegenct, investigative reporters uncovering very importent truth, through the facts they discover. However, at the same time the majorty of those who call…
  continue reading
 
How do you get prospects to open your cold emails? Sending cold emails is one of the toughest jobs for a sales rep because let’s face it, we’re all used to deleting countless random emails a day. But as a sales rep, it’s your job to not only save your email from the trash bin, but also get the prospect to open, read it, and then follow through with…
  continue reading
 
So many times we wonder how iconic companies went from the garage to Main Street to global dominance. In this eposide I share the 5 pillers of success as given to me by the authors of The Leadership Challenge. Over the last 40 yeats these two men have dove deen into every iconic company to narrow down the five most important pillers of their succes…
  continue reading
 
Crushing your quota and becoming a top-performing sales rep isn’t about sleepless nights and being glued to the phone. In fact, according to this week’s The Revenue Playbook guest, the secret to becoming a top performer is taking care of yourself first and foremost. Anthony Natoli, Commercial Account Executive at Outreach, joins the podcast to impa…
  continue reading
 
Do you have dreams of becoming a sales leader one day? Making the move from sales rep to sales leader can be a big leap (bigger than you might think!) What you love about being a sales rep doesn’t always translate at the leadership level. A sales leadership role is an entirely different beast, but it might just be the best career move you make. Mic…
  continue reading
 
On Feburary 17, 2022 the Federal Trade Commission issued a new press release (https://www.ftc.gov/news-events/news/press-releases/2022/02/ftc-takes-action-combat-bogus-money-making-claims-used-lure-people-dead-end-debt-traps) it clear they are targetting influeners, the gig economy, netqork marketing and other Main Street entrepreneurs who offer so…
  continue reading
 
The story of the Salt Lake City Sears, Roebuck, and Company stores. Sources: Utah State Division of State History Utah Division of Archives and Record Services Utah Digital Newspapers Utah Center for Architecture eugenemontgomery.com jacobbarlow.com history.com owlcation.com smithsonianmag.com cnn.com pbs.org ksl.com sltrib.com For full biography, …
  continue reading
 
How can you know if your 1099 is correct? When you look at it, it seems to show numbers which are either more than you depositied or less than you deposited. In some cases, these figures can be so far apart you are freaking out. In today/s episode, I will guide you through some specific information to help you better understand your 1099. I will al…
  continue reading
 
Many of us don't fully understand where our anxiety comes from, especially financial anxiety. Today Troy Dooly covers a very basic concept on where anxiety comes from as well as the four financial personalities. Learn what the following stands for and how you can make simple tweaks to your mindset to impact your financial future for generations to …
  continue reading
 
Just how transferable are skills and experiences in other disciplines to customer success? One profession that seems to be at the forefront of the movement to CS is professional educators. And for good reason, there are lots of parallels between teaching and education and making customers successful, so much so that at times it's hard to tell them …
  continue reading
 
So many companies fall in love with their product and focus their time on making them as high quality as possible, but the improvement that is actually most impactful for the business is being the best at guiding customers through a process that results in the outcomes they want. Building repeatable paths to value that enables customers to succeed …
  continue reading
 
What would you give to take a glimpse into the playbooks of top revenue teams? The super reps out there have laser focus and winning strategies that help them hit their targets every quarter. But what’s their secret to success? If you’re tired of sales vets teaching you unscalable tricks that worked five years ago or advice that just skims the surf…
  continue reading
 
The story of the Gardo House. Sources: Utah Historical Quarterly Utah Humanities Wikipedia Utah Center for Architecture Utah Division of Archives and Record Services JSTOR Daily Utah Division of State History Digital Archives Utah Digital Newspapers Patreon: https://www.patreon.com/demolishedsaltlakepodcast Instagram: https://www.instagram.com/demo…
  continue reading
 
The Federal Trade Commission has sent investigative letters to over 200 companies, so who can you trust to be around in the next 36 months? Today Troy Dooly, the Beachside CEO with his 40 years in the direct sales industry, shares how you can navigate the regulator reach and continue to earn a nice income from the sales of your network marketing pr…
  continue reading
 
What makes for a great customer experience? And how can you be intentional about making every touchpoint amazing when there is so much happening and so many fires to tend to at a growing startup? Should you try to automate everything and create "scalable" self-serve experiences? Or is a more human-led approach to making customers successful more ef…
  continue reading
 
In software we love to think in terms of scale and building once and selling forever, but there’s often a gap between what software can do and the outcomes customers actually want to achieve. Effective customer onboarding can help bridge that gap, ensure customers see value, and are set up for ongoing success. Today’s guest is Donna Weber, author o…
  continue reading
 
How do you become a customer centric company? That’s the question that so many companies are asking themselves right now because the truth is it’s really, really hard. I've been asking CS leaders what it takes in practice to become a company that genuinely cares about making customers successful. And there’s one thread that keeps being pulled. Comp…
  continue reading
 
Loading …

Quick Reference Guide