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Mastering Customer Relations with Innovative CRM Tools
Manage episode 424679783 series 3366950
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Hear it from your host Malay Damania about the critical role of Customer Relationship Management (CRM) tools in achieving business success and enhancing customer retention. Listen in as he discusses how CRM systems can revolutionize your approach to managing customer data, automating marketing efforts, logging interactions, and analyzing valuable metrics.
He walks us through:
- The myriad benefits of CRM tools for a small business
- Impact of CRM tools on customer retention
- Advantages to popular CRM tools available in India
- Top CRM tools that you can use as an small business owner
- Tips on how you can choose the best fit CRM tool for your business
Moving away from scattered spreadsheets and email chains, a robust CRM system becomes an investment in the lifeblood of your business. Tune in to learn from Malay how investing in CRM can reduce customer acquisition costs and support long-term business growth.
Buy Malay’s book - Business Champ on Amazon
Malay Damania conducts business mentoring and coaching sessions to help small and medium business owners, startup founders, entrepreneurs, and CEOs to get past their stagnancy in business to move into a growth trajectory. Book free consultation with Malay
Connect with Malay at:
Website - www.malaydamania.com
Linkedin - https://www.linkedin.com/in/malay-damania-23285717
Instagram - https://www.instagram.com/malaydamania/
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