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"Same Way Every Time" SWET'ing the Details with Nikki Hampton
Manage episode 351399908 series 3405010
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”It’s not just a job, take pride in your work!”
Nikki Hampton is a font of information and a firecracker of a person. She and I met when her Loan Officer, Shawn Ireland, sent her for training and we’ve been fast friends since.
We start with the importance and power of winning as a team, discuss the steps to keeping a positive mindset and the difference between training your staff and training your staff the RIGHT way.
If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more.
Get Loan Team Training for YOUR Team: loanteamtraining.com
Connect with Shawn Ireland and his team: https://www.linkedin.com/in/shawnireland/
Loan Team Training is Powered by The Mortgage Marketing Animals
00:40 - How Nikki and Irene met
03:28 - Nikki’s evolving role
05:20 - Winning as a team
09:45 - It’s not JUST a job, take pride in your work
16:03 - Nikki is “the ultimate firefighter”
20:52 - Knowledge is power
23:05 - One thing Nikki does to keep a positive mindset
27:05 - The importance of self-talk
31:30 - Our thoughts create our emotions, our emotions create our actions, our actions create our results
33:20 - What Loan Officers need to know about training their staff the RIGHT way
37:25 - The power of Loan Team Training
41:35 - Goodbyes
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