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52: The Human Element: Leveraging Technology to Enhance Client Relationships and Business Success
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In this episode of Impact and Freedom, Jason Feltman delves into the critical intersection of technology and human connection in service-based businesses. With a sharp eye on the evolving landscape, Jason highlights the potential pitfalls of excessive automation and the risk of losing the human touch. Drawing from his own reflections, he underscores the enduring value of genuine care and personal interaction in fostering strong client relationships. Amidst the rise of AI and automation, Jason advocates for businesses to prioritize authentic human connection as a competitive advantage. Tune in to discover actionable strategies for leveraging technology while preserving the essential human element in your business.
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