Business Analysis - The Secret Sauce to Salesforce Success
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In this exciting episode, we navigate through the dynamic Salesforce ecosystem with Vanessa Grant, a seasoned business analyst with more than 10 years of experience. She shares her inspiring journey and invaluable insights on Salesforce projects.
🧠Vanessa's tips on finding reliable resources, networking, and the futuristic potential of generative AI in bettering Salesforce solutions are priceless. She also underscores the pivotal role of business analysis in Salesforce projects. The discussion delves into the necessity of thorough project preparation, a DevOps process, user experience design, and a governance system. Vanessa emphasizes the importance of clean documentation, automation, and data integrety for AI preparation. 🎯
💡 Also introducing our new segment, ISV Spotlight! Meet Sam Levis and Caspian Lewke from Gong as they unveil the intriguing story behind Gong's inception and its profound impact on the revenue ops space.
The episode concludes with an open invitation to the Banking on Disruption meetup at Dreamforce!
Don't miss this captivating discourse on Salesforce and its dynamic ecosystem!
32 episodes