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Ep 3 Shawn Hoy - Relentless (Sometimes Maddeningly Frustrating) Interrogation of "Why"
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There is no brand without a product, and there is no product without a brand. They need to live in harmony. But. Too often, the product and the brand teams don't work together. The outcome? A subpar and disconnected customer experience. In this conversation, product guru Shawn Hoy (accompanied by his snoring bulldog Mack) spotlights the importance of trust and a common level of understanding of the "why" as prerequisites for a harmonious (business) marriage. We talk about the power of conviction and why it's important not to have a plan B sometimes.
Professionally, Shawn is a self-described stand-up comedian and youth soccer coach trapped in the career trajectory of a product and merchandising professional. He's been fortunate enough to have traveled on the dimes of McKinsey, Bain, Nike, Saucony, and now DSW. His singular professional motivation: doing things that have never been done before.
You can connect with Shawn on IG @shawnhoy77. He is private but will accept if intrigued.
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