The Power of Reflection

The Australian Small Business Show

The Australian Small Business Show

1:15:36

In this episode, we welcome back David French, columnist for The New York Times , former constitutional attorney, and author of Divided We Fall . We discuss the current state of American democracy, the challenges of political division, and how we can engage in civil discourse despite deep ideological differences. David also shares a personal update on his family and reflects on the profound trials and growth that come with adversity. 📌 What We Discuss: ✔️ How David and his family navigated the challenges of a serious health crisis. ✔️ The rise of political polarization and the factors driving it. ✔️ Why distinguishing between “unwise, unethical, and unlawful” is crucial in analyzing political actions. ✔️ How consuming different perspectives (even opposing ones) helps in understanding political dynamics. ✔️ The role of Christian values in politics and how they are being redefined. ⏳ Episode Highlights 📍 [00:01:00] – David French’s background and his journey from litigation to journalism. 📍 [00:02:30] – Personal update: David shares his wife Nancy’s battle with cancer and their journey as a family. 📍 [00:06:00] – How to navigate personal trials while maintaining faith and resilience. 📍 [00:10:00] – The danger of political paranoia and the pitfalls of extreme polarization. 📍 [00:18:00] – The "friend-enemy" paradigm in American politics and its influence in Christian fundamentalism. 📍 [00:24:00] – Revisiting Divided We Fall : How America’s divisions have devolved since 2020. 📍 [00:40:00] – The categories and differences of unwise, unethical, and unlawful political actions. 📍 [00:55:00] – The balance between justice, kindness, and humility in political engagement. 📍 [01:00:00] – The After Party initiative: A Christian approach to politics focused on values rather than policy. 💬 Featured Quotes 🔹 "You don't know who you truly are until your values are tested." – David French 🔹 "If we focus on the relational, we can have better conversations even across deep differences." – Corey Nathan 🔹 "Justice, kindness, and humility—if you're missing one, you're doing it wrong." – David French 🔹 "The United States has a history of shifting without repenting. We just move on." – David French 📚 Resources Mentioned David French’s Writing: New York Times David’s Book: Divided We Fall The After Party Initiative – More Info Advisory Opinions Podcast (with Sarah Isgur & David French) – Listen Here 📣 Call to Action If you found this conversation insightful, please: ✅ Subscribe to Talkin' Politics & Religion Without Killin' Each Other on your favorite podcast platform. ✅ Leave a review on Apple Podcasts, Spotify, or wherever you listen: ratethispodcast.com/goodfaithpolitics ✅ Support the show on Patreon: patreon.com/politicsandreligion ✅ Watch the full conversation and subscribe on YouTube: youtube.com/@politicsandreligion 🔗 Connect With Us on Social Media @coreysnathan: Bluesky LinkedIn Instagram Threads Facebook Substack David French: 🔗 Twitter | BlueSky | New York Times Our Sponsors Meza Wealth Management: www.mezawealth.com Prolux Autogroup: www.proluxautogroup.com or www.granadahillsairporttransportation.com Let’s keep talking politics and religion—with gentleness and respect. 🎙️💡…

about a year ago 13:14

MP3•Episode home

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s episode we are talking about the power of reflecting back on 2024 in order to set yourself up for a successful 2025.

Specifically, we recommend reflecting on:

Top Lessons Small Businesses Learned in 2024

What were the lessons you learnt last year (good or bad)?

What specifically have they taught you?

What knowledge have you gained?

Reflect On and Celebrate Your Wins:

Acknowledge the milestones you achieved, big or small.

It’s important to remember the good things we achieve in business.

What the January 2024 version of you think of these wins?

The Numbers

Look is your profit and loss, what is it telling you?

Reflect on the key metrics that matter to you.

Can you look at reviews and customer feedback data?

Reflect on Mistakes Without Guilt:

If you are striving to improve or grow your business, you will make a mistakes, celebrate them, they are signs you’re learning;

Approach this in a guilt-free way, mistakes are part of business

What lessons have you learnt from these mistakes?

We recommend creating a 'Lessons Learned' document as part of your reflection process that you can come back to and build on.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

40 episodes

The Power of Reflection

published about a year ago

MP3•Episode home

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s episode we are talking about the power of reflecting back on 2024 in order to set yourself up for a successful 2025.

Specifically, we recommend reflecting on:

Top Lessons Small Businesses Learned in 2024

What were the lessons you learnt last year (good or bad)?

What specifically have they taught you?

What knowledge have you gained?

Reflect On and Celebrate Your Wins:

Acknowledge the milestones you achieved, big or small.

It’s important to remember the good things we achieve in business.

What the January 2024 version of you think of these wins?

The Numbers

Look is your profit and loss, what is it telling you?

Reflect on the key metrics that matter to you.

Can you look at reviews and customer feedback data?

Reflect on Mistakes Without Guilt:

If you are striving to improve or grow your business, you will make a mistakes, celebrate them, they are signs you’re learning;

Approach this in a guilt-free way, mistakes are part of business

What lessons have you learnt from these mistakes?

We recommend creating a 'Lessons Learned' document as part of your reflection process that you can come back to and build on.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

40 episodes

All episodes

1
Common Mistakes Business Owners Make with their Customers 17:44

7 days ago17:44

17:44

Welcome to this weeks’ episode of The Australian Small Business Show! In this episode of The Australian Small Business Show, we dive into the top five mistakes small businesses make when dealing with customers. Avoiding these common pitfalls can help you build stronger relationships, improve customer satisfaction, and drive business growth. Whether you're a seasoned entrepreneur or just starting out, this episode provides actionable insights to enhance your client interactions. The common mistakes we discuss today include: 1. Lack of Clear Communication Failing to set expectations from the start can lead to misunderstandings. 2. Overpromising and Underdelivering Making promises you can't keep damages trust and credibility. 3. Not Seeking or Ignoring Client Feedback Not listening to or acting on client concerns can lead to dissatisfaction. 4. Lack of Professionalism and Organisation Poor time management, missed deadlines, or inconsistent service creates frustration. 5. Not Nurturing Client Relationships Viewing clients as transactions instead of long-term relationships limits business growth. Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/ * Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.…

1
Can my Superannuation Help Me in My Small Business 18:49

14 days ago18:49

18:49

Welcome to this weeks’ episode of The Australian Small Business Show! In today’s episode we are leaning into Matt’s expertise and talking about superannuation and how we small business owners cane it to help them in their business, legally. We discuss a specific strategy using property and also why it is important for small business owners to engage with the superannuation well before they need it. The information discussed today is general in nature, and not legal or financial advice. We start this discussion by looking at what superannuation is, and the difference between a retail or industry fund and a self management super fund (SMSF). Whilst Superannuation is meant for retirement but can be used in specific legal ways to benefit business owners. Self-Managed Super Funds (SMSF) allows business owners to have greater control over their investments which can offer benefits such as the ability to purchase commercial property and lease it back to the business. There are a number of legal requirements to consider, which we touch on today including: Must meet the Sole Purpose Test (benefit for retirement only). Investments must be at arm’s length (market rates, no personal benefits). Compliance with ATO & ASIC regulations is essential. Buying Commercial Property with Super: How it works: Your SMSF purchases a commercial property. Your business leases it at market rates. Instead of paying rent to a landlord, you are contributing to your super. Some of the benefits include long-term security for your business premise, the rent payments boosting your super balance and there may also be tax advantages available. Some key risks and considerations include that the property must be commercial or industrial, not residential, SMSF borrowing rules apply and must be followed. Also, Professional advice required for legal compliance. SMSFs are complex and must comply with strict regulations. Next Steps: Matt has just launched a subscription call Best Practice SMSF. Join hi community and also get access to Monthly webinars, guides, templates and checklists for SMSF Trustees and anyone interested in Self-Managed Super - Check it out here - Join Our Community | Best Practice SMSF Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/ * Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.…

1
How to Take a Break From Your Business Without it Falling Apart 15:04

21 days ago15:04

15:04

Welcome to this weeks’ episode of The Australian Small Business Show! In today’s episode, we dive into the essential mindset shifts, systems, and strategies you need to build a business that runs smoothly—even when you’re not there. From documenting processes to training a reliable team and automating daily tasks, we cover practical steps to help you take time off without stress. Plus, learn how to financially plan for your holiday and ensure a smooth return. Our key points of discussion in this episode include: 1) Shifting your mindset from being an operator in your business to the CEO or Business Owner 2) Documenting Systems & Processes 3) Training & Empowering Your Team 4) Automating & Delegating Tasks 5) Outsource where needed: We also look at the need to financially prepare and plan to take time off. Some pro tips we share on preparing for a holiday without stress also includes effectively communication your plans with clients and staff. Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/ * Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.…

1
Cost Saving Tips for Business Owners 12:48

28 days ago12:48

12:48

Welcome to this weeks’ episode of The Australian Small Business Show! In today’s episode we are following on from last weeks episode on money challenges, and looking at some cost saving tips. Specifically we chat about: Looking at your P&L Auditing Subscriptions Comparing and Re Negotiating Insurance, Phone and Internet Plans Streamlining and Leveraging System Automating Tasks Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/ * Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.…

1
The Most Common Money Challenges Small Business Owners Face with Lexi Smith 18:55

5 weeks ago18:55

18:55

Welcome to this weeks’ episode of The Australian Small Business Show! In today’s episode we are joined by special guest Lexi Smith from Money Vine. Lexi is actually a returning guest, and we’re very excited to have her back on the podcast. After a decade as a financial adviser, Lexi hung up her heels to focus on helping other mums (and their partners) get on top of their finances, rather than simply making the wealthy, wealthier. She works with individual and business owners to better manage their money to achieve their goals. In this episode we talk to Lexi about the most common money challenges she sees her small business owner clients face, so that you can avoid finding yourself dealing with these challenges. If you’d like to connect with Lexi her website is here: https://moneyvine.com.au/ Her Instagram handle is @moneyvine.au and you can find her on LinkedIn here: https://www.linkedin.com/in/lexi-smith-moneyvine/ Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/ * Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.…

1
The Three Biggest Hiring Mistakes Small Businesses Make 15:21

6 weeks ago15:21

15:21

Welcome to this weeks’ episode of The Australian Small Business Show! In this episode we are talking about hiring staff for your small business and Kristy-Lee shares her expertise on the biggest, and most common mistakes she sees small businesses make when it comes to hiring staff. Today we focus on three themes of mistakes: 1) Hiring for the wrong role. when we lack clarity about what role we need to hire for, we are bound to have problems with the hire. 2) Hiring the wrong person. Whether it’s a skills mis match or a team fit issue, hiring the wrong person leaves us certain to be back to square one within months. 3) Hiring at the wrong time. If we don’t have the work to keep someone busy, or hire when we can’t onboard or train effectively, we increase the chances the new hire will leave very quickly. As discussed, if you’d like to join our free webinar on the Hire Right Formula, click here to get your seat: https://www.peoplepoweredbusiness.com.au/hire Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/ * Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.…

1
The Importance of Streamlining Processes and Operations 12:46

7 weeks ago12:46

12:46

Welcome to this weeks’ episode of The Australian Small Business Show! In this episode we are talking about why it’s critical to review and streamline business operations and the cost savings that can be achieved by doing do. We discuss the common operational bottlenecks, and signs that it’s time for an operational review, and also share some of our favourite strategies, and AI tools we’ve been using, which might be able to help you simplify, streamline and improve your operational efficiencies. We also follow on from our previous two episodes and discuss the value of outsourcing tasks, projects and areas of your business to expert professionals – because despite commonly held beliefs, as a small business owner you do not need to be the expert in everything. Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/ * Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.…

1
How We Leverage Using VA’s to Support Our Businesses – and You Can Too 12:17

8 weeks ago12:17

12:17

Welcome to this weeks’ episode of The Australian Small Business Show! Today we are following on from last weeks episode where we were joined by Adrienne Donnelly from Seed Virtual Assistants and Organised by Adrienne to discuss the value of engaging VA’s to support your business growth. In today’s episode Matt and Kristy-Lee share how they leverage the support of VA’s (virtual assistants) to support their businesses, and how their clients do the same. We share practical strategies on how you too can use VA’s to buy back your time, and support your business growth. Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/ * Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.…

1
When and Why To Engage a Virtual Assistant to Support Your Business with Adrienne Donnelly. 17:29

9 weeks ago17:29

17:29

Welcome to this weeks’ episode of The Australian Small Business Show! Today we are joined by Adrienne Donnelly from Seed Virtual Assistants and Organised by Adrienne to discuss the value of engaging VA’s to support your business growth. Adrienne is an experienced personal virtual assistant and mentor to other established and aspiring VA’s across Australia. Since the beginning, Adrienne has held a passion (and a knack) for all things organisation and facilitation and has made it her business to ensure all the t’s are crossed and the i’s are dotted, offering the ultimate peace of mind to the businesses and individuals she supports. Since launching her business, Adrienne has connected with industry professionals of all kinds. Now, she has a team of specialists that work with her on projects, including other VAs, graphic designers, photographers, videographers, copywriters, website developers and editors. With ever-growing opportunities in the digital world, and the capacity to work remotely, flexibly and often immediately, Adrienne believes that virtual assistants are becoming increasingly sought-after. Adrienne is also a co-founder of The Newcastle Virtual Assistants Network, which has fulfilled a need for connection and collaboration in the industry, and has become an incredible opportunity for local business owners since its inception in 2019. Connect with Adrienne: https://www.organisedbyadrienne.com.au/ https://www.seedvirtualassistants.com.au/ Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow * Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.…

1
Setting Your Intentions and Goals for 2025 16:04

10 weeks ago16:04

16:04

Welcome to this weeks’ episode of The Australian Small Business Show. In today’s episode we are talking about setting your goals and intentions for 2025. Specifically today, we unpack the SMART goal setting framework. SMART is an acronym and here is the breakdown of how to create SMART goals: Specific: Your goals needs to be specific, this means you need to clearly define what you want to achieve. This might be increase revenue by 10%, secure 5 new high ticket clients who spend at least $50k each in the calendar year, help 50 new people, hire 5 new sales staff – it can be anything, but it must be specific. Measurable: You need to be able to measure your goal, so set criteria to track progress. Take the increase revenue by 10% example – that’s measurable, and you could break that down so that you can see how you are tracking towards that on a monthly basis. Attainable: Whilst we love a lofty goal, and may have set a few ourselves in the past, it’s important to ensure your goals are realistic and achievable. It also needs to be something you have the control to action. Relevant: It’s critical to align goals with your broader business objectives. There is no point chasing a goal that doesn’t align with the bigger picture of what you want to achieve long term. Time-bound: This is essential, do you want to get this done this week, this month, or this year. There needs to be a date on any good goal. Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/ * Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.…

1
The Power of Reflection 13:14

11 weeks ago13:14

13:14

Welcome to this weeks’ episode of The Australian Small Business Show! In today’s episode we are talking about the power of reflecting back on 2024 in order to set yourself up for a successful 2025. Specifically, we recommend reflecting on: Top Lessons Small Businesses Learned in 2024 What were the lessons you learnt last year (good or bad)? What specifically have they taught you? What knowledge have you gained? Reflect On and Celebrate Your Wins: Acknowledge the milestones you achieved, big or small. It’s important to remember the good things we achieve in business. What the January 2024 version of you think of these wins? The Numbers Look is your profit and loss, what is it telling you? Reflect on the key metrics that matter to you. Can you look at reviews and customer feedback data? Reflect on Mistakes Without Guilt: If you are striving to improve or grow your business, you will make a mistakes, celebrate them, they are signs you’re learning; Approach this in a guilt-free way, mistakes are part of business What lessons have you learnt from these mistakes? We recommend creating a 'Lessons Learned' document as part of your reflection process that you can come back to and build on. Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/ * Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.…

1
5 DIY SEO Tips for Your Small Business 17:56

14 weeks ago17:56

17:56

Welcome to this weeks’ episode of The Australian Small Business Show! In today’s episode we are following on from our discussion last week with Ryan Griffin from Chunky Duck. Today we are sharing 5 simple SEO strategies for small businesses who want to do a little DIY SEO over the Christmas period. Our 5 strategies are: 1. Keyword Research – Find What Your Customers are Searching For Keyword research is the foundation of any successful SEO strategy. It helps you understand what terms your potential customers are using to search for your products or services. Tip : Look at competitor websites to identify keywords they’re ranking for. 2 Optimize Website Titles and Meta Descriptions Titles and meta descriptions are the first things people see on search engine results pages (SERPs). Well-optimized titles and descriptions can significantly improve your click-through rate (CTR). Tip : Keep your titles and meta descriptions focused on the user’s intent – what do they want to know or solve by clicking on your link? 3. Create High-Quality, Engaging Content Google values content that is helpful, informative, and answers user queries. Creating high-quality content is one of the best ways to improve your SEO ranking and engage your audience. Tip : Include relevant keywords in your blog titles, headings, and within the content naturally, but avoid keyword stuffing. 4. Improve Your Website’s Mobile Experience With more people using smartphones to browse, Google considers mobile-friendliness a key ranking factor. A website that is mobile-friendly provides a better user experience and boosts SEO. Tip : If your site is slow on mobile, consider optimizing images and removing unnecessary plugins that may be slowing it down. 5 Encourage and Manage Customer Reviews Online reviews are a powerful ranking factor, especially for local SEO. Positive reviews not only improve your reputation but also influence search engine rankings. Tip : Use reviews to identify common customer pain points or satisfaction factors, and improve your products or services based on feedback. Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/ * Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.…

1
What is SEO and Why Is It Important with Ryan Griffin from Chunky Duck 20:51

15 weeks ago20:51

20:51

Welcome to this weeks’ episode of The Australian Small Business Show! In today’s episode we are joined by special guest Ryan Griffin from Chunky Duck. Like many of us entrepreneurs, Ryan’s journey to his current business has not been a straight line. Initially a professional baseball player, he returned to Australia ready to start his career in digital marketing. He worked for many years in a marketing agency before turning to scuba diving and juggling freelancing. As Covid hit he went all in on his own digital agency–now known as ChunkyDuck. In today’s discussion Ryan helps us understand what SEO (Search Engine Optimisation) is, and why it’s important for every business. We also discuss the impacts AI is having on search, SEO and organic reach. If you’d like to connect with Ryan you can find him on LinkedIn here, or head over to Chunky Duck to check out their work. Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/ * Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.…

1
Increasing Your Prices 9:38

16 weeks ago9:38

9:38

Welcome to this weeks’ episode of The Australian Small Business Show! In today’s timely episode, we take a quick dive into how to confidently deliver a price increase to your customers. Increasing prices can be a delicate process, but with the right approach, businesses can do it confidently without losing customers. Here are some strategies to consider: Communicate Clearly and Transparently: Explain the reasons behind the price increase to your customers. Whether it's due to rising costs, improved quality, or added features, transparency helps customers understand and accept the change. Highlight Added Value : Emphasize any improvements or additional benefits that come with the price increase. This could include better materials, enhanced services, or new features that justify the higher cost. Implement Gradually: Instead of a sudden hike, consider a phased approach. Gradual increases can be less shocking to customers and give them time to adjust. Offer Alternatives: Provide different pricing tiers or packages. This way, customers can choose an option that fits their budget while still experiencing the value of your offerings. Reward Loyalty: Show appreciation to your loyal customers by offering them exclusive deals or discounts. This can help maintain their trust and loyalty even with the price increase. Train Your Team: Ensure your sales and customer service teams are well-prepared to handle questions and objections. Equip them with the right information to explain the value and reasons for the price increase confidently. Monitor Feedback: After implementing the price increase, closely monitor customer feedback and sales data. This will help you understand the impactt and make any necessary adjustments. By following these strategies, businesses can increase their prices confidently while maintaining customer satisfaction and loyalty. Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/ * Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.…

1
It's Sale Season - Should You Have a Sale? 11:55

17 weeks ago11:55