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The Art of Customer Interviews & How to Do Them Properly (with Brooke Andrus from Eleos Health)

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Manage episode 415464315 series 3567011
Content provided by Niels van Melick. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Niels van Melick or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

This week on the podcast, Niels van Melick dives deep into the art of customer interviews with Brooke Andrus, Senior Content Marketing Manager at Elios Health. Brooke has conducted dozens of customer interviews, and in this episode, she shares her top tips for using them to create B2B content that *actually* resonates with your audience.

Here's what you'll learn in this episode:

  • Why customer interviews are key for creating authentic and engaging content.
  • How to conduct great interviews, even when youโ€™re short on time.
  • How to use customer insights to create content that resonates.
  • Solutions to common problems you might face when setting up and doing customer interviews.

Tune in to get useful insights and practical tips to improve your customer interview game.

CONNECT WITH NIELS:

๐Ÿ”” LinkedIn: linkedin.com/in/nielsvanmelick

๐ŸŒ Website: leadwave.io

CONNECT WITH BROOKE:

๐Ÿ”” LinkedIn: linkedin.com/in/brookeandrus

๐ŸŒ Website: eleos.health

  continue reading

5 episodes

Artwork
iconShare
 
Manage episode 415464315 series 3567011
Content provided by Niels van Melick. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Niels van Melick or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

This week on the podcast, Niels van Melick dives deep into the art of customer interviews with Brooke Andrus, Senior Content Marketing Manager at Elios Health. Brooke has conducted dozens of customer interviews, and in this episode, she shares her top tips for using them to create B2B content that *actually* resonates with your audience.

Here's what you'll learn in this episode:

  • Why customer interviews are key for creating authentic and engaging content.
  • How to conduct great interviews, even when youโ€™re short on time.
  • How to use customer insights to create content that resonates.
  • Solutions to common problems you might face when setting up and doing customer interviews.

Tune in to get useful insights and practical tips to improve your customer interview game.

CONNECT WITH NIELS:

๐Ÿ”” LinkedIn: linkedin.com/in/nielsvanmelick

๐ŸŒ Website: leadwave.io

CONNECT WITH BROOKE:

๐Ÿ”” LinkedIn: linkedin.com/in/brookeandrus

๐ŸŒ Website: eleos.health

  continue reading

5 episodes

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