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Enhancing Prospect Touchpoints by Utilizing Interactive Chatbots
Manage episode 421381652 series 3568421
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Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they bring their extensive expertise and insightful perspectives to the table, examining the latest trends and technological advancements of the role of chatbots in the multifamily housing sector.
In this episode, they delve into a critical analysis of whether chatbots truly provide a competitive advantage or if they merely serve as a distraction that disrupts the overall user experience on property marketing websites. Their discussion dissects the complexities of chatbot implementation, pricing models, and response types being utilized in the industry.
Kerry and Jimmy’s Words of Wisdom: “Chatbots can enhance the renter journey through automating conversations with rich interactions that simplify user workflows. They can handle a multitude of inquiries, from simple questions about amenities to more complex tasks such as tour scheduling. When added to a wider stack of marketing and engagement tools, we feel they have value.”
Resources: Provide Immediate Answers to Prosects Around The Clock
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