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Product: Your most important customer | Dustin Elliott | TDSU Ep. 49

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Manage episode 428007710 series 3578812
Content provided by Lifetime Value. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lifetime Value or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Dustin Elliott thinks it's time we start treating our Product colleagues like what they are: your most important customer, by far.

Agree? Disagree? Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/

⏱️ Timestamps:

00:00:00 - Product: Your most important customer

00:00:32 - Welcome to The Daily Standup

00:01:09 - Meet the team: JP, Rob, and Dustin

00:02:30 - Empowering CS to collaborate with product

00:03:01 - Treating product teams like customers

00:03:59 - Building better CS-product relationships

00:05:06 - Importance of prepared and empathetic feedback

00:07:03 - Aligning CS goals with product priorities

00:11:42 - Trends and insights in customer requests

00:13:00 - Like, comment, and subscribe!

📺 Lifetime Value: Your Destination for Customer Success content

Subscribe: https://lifetimevalue.link/youtubesub

Website: https://www.lifetimevalue.show

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

👋 Connect with Dustin Elliott:

Dustin's LinkedIn: https://www.linkedin.com/in/dustin-elliott/

  continue reading

77 episodes

Artwork
iconShare
 
Manage episode 428007710 series 3578812
Content provided by Lifetime Value. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lifetime Value or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Dustin Elliott thinks it's time we start treating our Product colleagues like what they are: your most important customer, by far.

Agree? Disagree? Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/

⏱️ Timestamps:

00:00:00 - Product: Your most important customer

00:00:32 - Welcome to The Daily Standup

00:01:09 - Meet the team: JP, Rob, and Dustin

00:02:30 - Empowering CS to collaborate with product

00:03:01 - Treating product teams like customers

00:03:59 - Building better CS-product relationships

00:05:06 - Importance of prepared and empathetic feedback

00:07:03 - Aligning CS goals with product priorities

00:11:42 - Trends and insights in customer requests

00:13:00 - Like, comment, and subscribe!

📺 Lifetime Value: Your Destination for Customer Success content

Subscribe: https://lifetimevalue.link/youtubesub

Website: https://www.lifetimevalue.show

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

👋 Connect with Dustin Elliott:

Dustin's LinkedIn: https://www.linkedin.com/in/dustin-elliott/

  continue reading

77 episodes

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