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Retain Your Clients — Even When They Move with JB Brewster
Manage episode 428167389 series 3585594
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It’s 5x more expensive to acquire a new customer than it is to retain an existing one.
That means, if you want your business to thrive, you need to do all you can to retain your customers.
But what happens when they decide to move?
In this episode, JB Brewster, Co-Founder at Is My Customer Moving, joins the show to explain how the revolutionary tool offered by his organization can help you be more proactive in retaining your customer base and save on customer acquisition.
Show Notes
- Why the client is your most valuable asset [8:44]
- How to stop your “leaky bucket” [14:12]
- Using moving data for new customer acquisition [19:00]
- Getting started with the program [22:42]
- [27:35]
Resources And People Mentioned:
Is My Customer Moving (visit their website)
This episode is kindly sponsored by: - Sera (visit their website) - UpFrog (visit their website) - Emerson (visit their website). - CompanyCam (visit their website)
Visit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!
Join the Service Business Mastery Facebook group
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