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Episode 20: HI Service Portal

15:34
 
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Manage episode 206739926 series 2318117
Content provided by ServiceNow Community TechBytes and ServiceNow Community. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Community TechBytes and ServiceNow Community or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

With the new Service Portal in HI comes a new podcast! This week, kylin.follenweider talks about what's new with Hi's Service Portal, some cool features to look out for, and navigation tips and best practices.

This episode covers:

  • Unauthenticated help page
  • Tour feature for the new site
  • Improved homepage
  • Improved incident form
  • Service portal mobile experience
  • Stay up-to-date with Portal news in the ServiceNow Community

For more information on the HI Service Portal, see:

Your feedback helps us better serve you! Did you find this podcast helpful? Leave us a comment to tell us why or why not.

To catch clips behind the scenes with our podcast guests, and find out what topics we'll be covering next before they are posted, follow @NOWsupport on Twitter. You can also search Twitter using the hashtag #SNtechbytes for all previous podcasts, video clips and pictures.

See omnystudio.com/listener for privacy information.

  continue reading

72 episodes

Artwork

Episode 20: HI Service Portal

ServiceNow TechBytes

39 subscribers

published

iconShare
 
Manage episode 206739926 series 2318117
Content provided by ServiceNow Community TechBytes and ServiceNow Community. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Community TechBytes and ServiceNow Community or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

With the new Service Portal in HI comes a new podcast! This week, kylin.follenweider talks about what's new with Hi's Service Portal, some cool features to look out for, and navigation tips and best practices.

This episode covers:

  • Unauthenticated help page
  • Tour feature for the new site
  • Improved homepage
  • Improved incident form
  • Service portal mobile experience
  • Stay up-to-date with Portal news in the ServiceNow Community

For more information on the HI Service Portal, see:

Your feedback helps us better serve you! Did you find this podcast helpful? Leave us a comment to tell us why or why not.

To catch clips behind the scenes with our podcast guests, and find out what topics we'll be covering next before they are posted, follow @NOWsupport on Twitter. You can also search Twitter using the hashtag #SNtechbytes for all previous podcasts, video clips and pictures.

See omnystudio.com/listener for privacy information.

  continue reading

72 episodes

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