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Episode 41: Embedded Help and Guided Tours

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Content provided by ServiceNow Community TechBytes and ServiceNow Community. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Community TechBytes and ServiceNow Community or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, Darius Koohmarey and Sameep Kodia talk about the Embedded Help and Guided Tour features to give users helpful info while they're using the product. This episode covers:

  • What is embedded help?
  • Context sensitivity: domain, product screen, and user role
  • Supported media types
  • What is a guided tour?
  • Guided Tour Designer

For more information, see:

Your feedback helps us serve you better! Did you find this podcast helpful? Please leave us a comment to tell us why or why not.

To catch clips behind the scenes with our guests and hear about new episodes before they’re published, follow @NOWsupport on Twitter. You can also search Twitter using #SNtechbytes for previous podcasts, video clips and pictures.

See omnystudio.com/listener for privacy information.

  continue reading

75 episodes

Artwork
iconShare
 
Manage episode 215319133 series 2318117
Content provided by ServiceNow Community TechBytes and ServiceNow Community. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Community TechBytes and ServiceNow Community or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, Darius Koohmarey and Sameep Kodia talk about the Embedded Help and Guided Tour features to give users helpful info while they're using the product. This episode covers:

  • What is embedded help?
  • Context sensitivity: domain, product screen, and user role
  • Supported media types
  • What is a guided tour?
  • Guided Tour Designer

For more information, see:

Your feedback helps us serve you better! Did you find this podcast helpful? Please leave us a comment to tell us why or why not.

To catch clips behind the scenes with our guests and hear about new episodes before they’re published, follow @NOWsupport on Twitter. You can also search Twitter using #SNtechbytes for previous podcasts, video clips and pictures.

See omnystudio.com/listener for privacy information.

  continue reading

75 episodes

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