Exit – Knowing When It’s Time to Stop

Small Business BIG Stories

#MBA #Society #Conversations #Business #Queensland Small Business Commissioner

26:18

How do you know when it’s time to make your next big career move? With International Women’s Day around the corner, we are excited to feature Avni Patel Thompson, Founder and CEO of Milo. Avni is building technology that directly supports the often overlooked emotional and logistical labor that falls on parents—especially women. Milo is an AI assistant designed to help families manage that invisible load more efficiently. In this episode, Avni shares her journey from studying chemistry to holding leadership roles at global brands like Adidas and Starbucks, to launching her own ventures. She discusses how she approaches career transitions, the importance of unpleasant experiences, and why she’s focused on making everyday life easier for parents. [01:26] Avni's University Days and Early Career [04:36] Non-Linear Career Paths [05:16] Pursuing Steep Learning Curves [11:51] Entrepreneurship and Safety Nets [15:22] Lived Experiences and Milo [19:55] Avni’s In Her Ellement Moment [20:03] Reflections Links: Avni Patel Thompson on LinkedIn Suchi Srinivasan on LinkedIn Kamila Rakhimova on LinkedIn Ipsos report on the future of parenting About In Her Ellement: In Her Ellement highlights the women and allies leading the charge in digital, business, and technology innovation. Through engaging conversations, the podcast explores their journeys—celebrating successes and acknowledging the balance between work and family. Most importantly, it asks: when was the moment you realized you hadn’t just arrived—you were truly in your element? About The Hosts: Suchi Srinivasan is an expert in AI and digital transformation. Originally from India, her career includes roles at trailblazing organizations like Bell Labs and Microsoft. In 2011, she co-founded the Cleanweb Hackathon, a global initiative driving IT-powered climate solutions with over 10,000 members across 25+ countries. She also advises Women in Cloud, aiming to create $1B in economic opportunities for women entrepreneurs by 2030. Kamila Rakhimova is a fintech leader whose journey took her from Tajikistan to the U.S., where she built a career on her own terms. Leveraging her English proficiency and international relations expertise, she discovered the power of microfinance and moved to the U.S., eventually leading Amazon's Alexa Fund to support underrepresented founders. Subscribe to In Her Ellement on your podcast app of choice to hear meaningful conversations with women in digital, business, and technology.…

about a year ago 22:35

MP3•Episode home

Covered in this episode:

The origin story: A frozen yoghurt franchise store becomes Cowch Dessert Cocktail Bar and finds a gap in the market.
Diversification risks: How starting with debt can lead to a cycle of chasing growth to pay it off.
The rise and fall of the business: Location choices, COVID, supply chain issues and an unsuccessful production facility leading to administration and bankruptcy.
Seeking proper advice: Who to contact if you’re business is in trouble, and the importance of consulting with the right experts.
Risk management: The importance of balancing innovation with stability, cautioning against unchecked risk-taking.
Work-life balance: The personal cost of neglecting family for business.
Arif’s key advice for risk taking founders in business.
Grieving a business and mental health awareness.
Finding a new job after business closure.
Resilience and reinvention: Arif’s mantra for life and business, and what the future holds.

We’d love to hear from you! Send your comments and business questions to mailbag@qsbc.qld.gov.au

Small Business Big Stories is produced by Queensland Small Business Commissioner and The Podcast Boss.

9 episodes

Exit – Knowing When It’s Time to Stop

Small Business BIG Stories

published about a year ago

MP3•Episode home

Covered in this episode:

The origin story: A frozen yoghurt franchise store becomes Cowch Dessert Cocktail Bar and finds a gap in the market.
Diversification risks: How starting with debt can lead to a cycle of chasing growth to pay it off.
The rise and fall of the business: Location choices, COVID, supply chain issues and an unsuccessful production facility leading to administration and bankruptcy.
Seeking proper advice: Who to contact if you’re business is in trouble, and the importance of consulting with the right experts.
Risk management: The importance of balancing innovation with stability, cautioning against unchecked risk-taking.
Work-life balance: The personal cost of neglecting family for business.
Arif’s key advice for risk taking founders in business.
Grieving a business and mental health awareness.
Finding a new job after business closure.
Resilience and reinvention: Arif’s mantra for life and business, and what the future holds.

We’d love to hear from you! Send your comments and business questions to mailbag@qsbc.qld.gov.au

Small Business Big Stories is produced by Queensland Small Business Commissioner and The Podcast Boss.

9 episodes

#MBA #Society #Conversations #Business #Queensland Small Business Commissioner

ทุกตอน

1
Butcher’s Block to Council Chamber: Charleville's “Zoro” 16:39

20 days ago16:39

16:39

Shaun 'Zoro' Radnedge, owner of Dunnes Meats and Mayor of Murweh Shire Council, shares his unique journey from apprentice butcher to small business owner and local government leader. This episode explores Zoro’s experience running a successful butcher shop in Charleville for over 25 years while also serving his community as Mayor. Zoro discusses the challenges of operating a small business in rural Queensland, including weathering droughts and floods, finding and retaining staff, and adapting to changing times. From extending business hours to prioritizing quality and customer service, Zoro offers valuable insights on business resilience, community engagement, and the importance of support for small businesses in regional areas. His experiences highlight the critical role of small businesses as the "beating heart of Australia" and the unexpected paths that can lead to both business success and public service. Covered in this episode: The origin story: Zoro’s journey from apprentice butcher to owning Dunnes Meats in Charleville. The challenges and opportunities of buying and rebranding a small business in a rural town. Strategies for differentiating a business in a competitive small-town market. The importance of quality products and customer service in retaining customers. Approaches to finding and retaining staff in a rural area, including "growing your own" through apprenticeships. Sean's transition into local politics. The importance of community support and engagement for small business success. Insights on business resilience and adapting to changing circumstances. The need for support and resources for small businesses in remote, rural, and regional Queensland. Time-Stamped Key Moments •00:00 – Introduction to the episode and guest: Sean “Zoro” Radnidge. •00:01 – Zoro’s journey: From apprentice butcher to owning Dunn Meats. •00:02 – The challenge of acquiring a business after a decade away. •00:03 – Small changes, big impact: Extending business hours to capture the after-work crowd. •00:04 – Competing in a small-town market: What makes Dunn Meats stand out? •00:06 – Finding and training staff in a rural setting. •00:07 – Family business or succession planning? The future of Dunn Meats. •00:09 – Entering politics: Why Zoro ran for mayor. •00:12 – The crucial role of community support in business success. •00:13 – Zoro’s advice for small business owners facing tough times. •00:14 – The biggest challenges for small businesses in regional Queensland. •00:15 – Zoro’s mantra: “Pleased to meet you with the meat to please you.” We'd love to hear from you! Send your comments and business questions to mailbag@qsbc.qld.gov.au Small Business Big Stories is produced by Queensland Small Business Commissioner and The Podcast Boss.…

1
The Magic of Retail: Atherton's Crystal Caves 19:59

7 weeks ago19:59

19:59

Ghis Gallo, manager of The Crystal Caves in Atherton, shares the remarkable story of how a passion for crystals evolved into a unique retail and tourism experience. This episode explores the journey of The Crystal Caves from its humble beginnings as a small shop in 1983 to becoming a must-visit destination in North Queensland. Ghis discusses the challenges of running a family business, the importance of customer experience, and the evolution of their marketing approach. From building man-made caves to showcase crystal collections to adapting to changing customer needs, Ghis offers valuable insights on creating memorable experiences, staff management, and leveraging support in the tourism industry. Her experiences highlight the critical role of embracing uniqueness, continual innovation, and maintaining a genuine connection with customers in retail success. Covered in this episode: The origin story: How Rene’s passion for crystals led to the founding of Crystal Caves in 1983. The evolution from a small shop to a large-scale retail and experiential destination. The creation of the unique "cave" experience and its impact on the business and local tourism. Challenges of marketing a niche experience in a location off the beaten tourist path. Strategies for continually updating and improving the customer experience. The joy of seeing generational visits and creating lasting memories for customers. The benefits and freedoms of running a family-owned business. Tips for small businesses on creating magical experiences and memorable customer interactions. Approaches to staff management and fostering individual strengths within the team. The value of engaging with industry support and resources, particularly in the tourism sector. We'd love to hear from you! Send your comments and business questions to mailbag@qsbc.qld.gov.au Small Business Big Stories is produced by Queensland Small Business Commissioner and The Podcast Boss.…

1
Pawsitive Impact: Kaz Kelly's Doggy Day Care Revolution 21:40

11 weeks ago21:40

21:40

Karagh-Mae ‘Kaz’ Kelly, founder of Doggy Day Care Brisbane, shares her journey from RSPCA inspector and border force handler to successful entrepreneur. This episode explores how Kaz built a holistic doggy daycare business that goes beyond basic pet sitting. Kaz candidly discusses the challenges of starting and scaling a business, the importance of community engagement, and navigating the complexities of being a value-driven female business owner. From building professional networks to managing empathic staff, Kaz offers valuable insights on leadership, community involvement, and political engagement in the small business landscape. Her experiences highlight the critical role of purpose-driven leadership, community connection, and the importance of defining personal success in business. Covered in this episode: The origin story: Kaz's background in animal welfare and the founding of Doggy Day Care Brisbane. The holistic approach to doggy daycare. The importance of community engagement and how it shapes business strategy. Diversifying services in response to community needs and staff expertise. The challenges and benefits of having a strong voice as a small business owner in the community. The role of personal values and morals in shaping business decisions and brand identity. Challenges of managing staff, particularly in an industry attracting empathic individuals. The importance of self-care and maintaining strong friendships as a business owner. Experiences with scaling the business and the subsequent decision to downsize. Reflections on the relationship between growth and success in small business. The intersection of politics and business, and the importance of taking stands on social issues. Tips for new business owners on getting involved in their local community. The importance of finding the right size for your business that aligns with your life goals. Insights on creating a value-led business and the impact on customer relationships. About Our Guest Karagh-Mae ‘Kaz’ Kelly Kaz Kelly is the founder of Doggy Daycare Brisbane, located in West End. With a professional background as an RSPCA inspector and border force handler, Kaz brought her expertise and passion for animals to small business ownership. Her commitment to community, social justice, and purpose-led entrepreneurship sets her apart. When not running Doggy Daycare, she’s actively involved in local advocacy, writing for the West Ender, and campaigning for better community resources. Key Takeaways Engage with Your Community: Your neighbours and local groups are your greatest advocates. Stay True to Your Values: A clear moral compass can attract like-minded customers and build lasting loyalty. Reflect on Growth: Scaling isn’t always the answer; define what success looks like for your life and business. Lead with Empathy: Managing a team requires understanding individual strengths and communication styles. Purpose-Driven Business: Politics and business can intersect to create meaningful change and connection. Links and Resources Doggy Daycare Brisbane: Website | Instagram West Ender: Articles by Kaz Kelly Animal Justice Party: Learn More We'd love to hear from you! Send your comments and business questions to mailbag@qsbc.qld.gov.au Small Business Big Stories is produced by Queensland Small Business Commissioner and The Podcast Boss.…

1
Gen Z Trailblazer: Scott Millar's Entrepreneurial Journey with BOP Industries 21:09

16 weeks ago21:09

21:09

Scott Millar, the 23-year-old founder of BOP Industries, shares his remarkable journey from selling keyrings at local markets to running a successful education company. This episode explores how Scott built a business that has impacted over 100,000 young people. Scott candidly discusses the challenges of being a young entrepreneur, the importance of mentorship, and navigating generational dynamics in the workplace. From embracing personal strengths to innovating responsibly, Scott offers valuable insights on leadership, adaptability, and the future of work. His experiences highlight the critical role of pushing beyond comfort zones, intergenerational collaboration, and purpose-driven leadership in business success. Covered in this episode: The origin story: Scott's background as a high school student selling keyrings and the evolution of BOP Industries. Challenges faced by young entrepreneurs and the decision to embrace age as a point of difference. The transition from holograms to education and the importance of finding one's true purpose (ikigai). Strategies for engaging and managing Gen Z in the workplace. · The significance of flexibility, ownership, and belonging in attracting and retaining young talent. Building and maintaining professional networks, and the value of intergenerational mentorship. Addressing generational tensions in the workplace and the importance of mutual respect. The role of innovation and entrepreneurship education in preparing young people for the future workforce. Balancing personal strengths with business management needs and finding complementary team members. Insights on responsible innovation and the importance of questioning new technologies. Tips for small business owners on adapting to future challenges. About Scott Millar Scott Millar is a trailblazing entrepreneur and the founder of BOP Industries, a company dedicated to educating young people in innovation, entrepreneurship, and STEM. Starting his first business in high school, Scott has worked with major global brands and reached over 100,000 students across Australia, Asia, and North America. A passionate advocate for Gen Z’s role in reshaping the future of work, Scott empowers students to embrace creativity, critical thinking, and global citizenship. Known for his captivating speaking style and infectious energy, Scott is a leader focused on collaboration, responsible innovation, and inspiring the next generation. Takeaways Be Open to Unconventional Paths: Scott’s journey proves that traditional education isn’t the only path to success. Value Mentorship: Scott credits much of his growth to surrounding himself with knowledgeable mentors. Innovate Responsibly: He advises business owners to innovate with purpose, focusing on solutions that benefit customers and align with brand values. Intergenerational Strength: Scott highlights the power of intergenerational collaboration in strengthening teams and driving creative solutions. Push Beyond Comfort Zones: His mantra reminds us that growth comes from taking risks and challenging the status quo. Links and Resources BOP Industries – Explore Scott Millar’s work in innovation and education. Scott’s Favourite Concept: Ikigai – Learn about this Japanese principle that inspires purpose-driven work. Time-Stamped Key Points 00:00 – Introduction to Scott Millar and BOP Industries 01:00 – The origin story: From a school project to an international educational business 02:20 – Scott’s early business ventures with holograms and high-profile clients 03:40 – Embracing creativity: How Scott’s background in drama and arts informs his work 04:20 – The impact of living in China and adopting a global mindset 05:20 – Exploring why fewer young people are launching businesses today 06:40 – Scott’s approach to learning from experts and finding mentors 08:00 – The role of age in business: Leveraging youth as a point of difference 09:20 – Building a Gen Z team: Trust, respect, and mutual understanding 10:20 – What BOP Education does: Teaching critical workforce skills like innovation and problem-solving 12:20 – Bridging generational gaps in the workplace and the power of adaptability 14:40 – Scott’s mantra for success: “Great things never come from comfort zones” 15:20 – The challenges and sacrifices behind business success: Late nights and learning from failures 17:20 – Top advice for business owners: Innovate responsibly and embrace adaptability We'd love to hear from you! Send your comments and business questions to mailbag@qsbc.qld.gov.au Small Business Big Stories is produced by Queensland Small Business Commissioner and The Podcast Boss.…

1
Women in Digital: Holly Hunt on Building Inclusive Networks 21:03

24 weeks ago21:03

21:03

Holly Hunt, founder of Hunt & Co and Women in Digital, shares her journey from HR graduate to successful entrepreneur. This episode explores how Holly built a boutique digital recruitment agency and a national membership organization for women in tech. Holly candidly discusses the challenges of starting a business, the importance of mentorship, and navigating gender dynamics in male-dominated industries. From building professional networks to retaining talent in small businesses, Holly offers valuable insights on leadership, diversity, and adaptation in the evolving digital landscape. Her experiences highlight the critical role of community, purpose-driven leadership, and embracing diversity in business success. Covered in this episode: The origin story: Holly's background in HR and international business, and the founding of Hunt Co and Women in Digital. Challenges faced by women in the tech industry and the decision to create a support network. The transition from a side hustle to a full-time business and the importance of family support. Strategies for small businesses to attract and retain talent in a competitive market. The significance of company values and purpose in employee retention and business growth. Building and maintaining professional networks, both joining existing ones and creating new communities. The role of collaboration in business success and Holly's approach to partnerships. Addressing the "boys club" mentality and the importance of diversity in male-dominated industries. The value of diversity in product development, innovation, and market expansion. Balancing multiple business ventures and intentionally allocating time and resources. Insights on creating inclusive workplaces and the benefits of diverse teams. Tips for small business owners on finding their tribe and starting their own networks. Reflections on the challenges and opportunities for women business owners in tech-related fields. Links from the episode Women in Digital: Women in Digital Events & Memberships Meetup: Meetup Networking Platform Hunt Co Recruitment: Hunt & Co Bespoken PR Agency: Bespoken PR Services We'd love to hear from you! Send your comments and business questions to mailbag@qsbc.qld.gov.au Small Business Big Stories is produced by Queensland Small Business Commissioner and The Podcast Boss .…

1
Diversifying Tradition: The 150-Year Evolution of Tommerup’s Dairy Farm 20:42

27 weeks ago20:42

20:42

Kay Tommerup, from Tommerup’s Dairy Farm in Queensland's Scenic Rim, shares the remarkable journey of her family's 150-year-old farm. This episode explores how their traditional dairy operation transformed into a thriving agritourism destination. Kay candidly discusses the challenges of diversification, the importance of authenticity in business, and how embracing change saved their farm from financial ruin. From weathering natural disasters to navigating family dynamics, Kay offers valuable insights on adapting to market changes, succession planning, and staying true to your values in business. Covered in this episode: The origin story: The 150-year history of Tommerup’s Dairy farm and its transition from traditional dairy farming to agritourism. Challenges faced in the dairy industry at large and the decision to diversify. The impact of inviting visitors onto a family farm and the importance of maintaining authenticity. Dealing with natural disaster and how tourism helped sustain the farm. The value of community support and networking among farmers in times of crisis. Unexpected opportunities arising from diversification. Navigating family dynamics and overcoming resistance to change from older generations. The process of succession planning and bringing the next generation into the business. The importance of education and training when transitioning into agritourism. Insights on branding, understanding your values, and staying true to your business identity. Tips for small business owners considering diversification or major changes in their operations. We'd love to hear from you! Send your comments and business questions to mailbag@qsbc.qld.gov.au Small Business Big Stories is produced by Queensland Small Business Commissioner and The Podcast Boss .…

1
Exit – Knowing When It’s Time to Stop 22:35

30 weeks ago22:35

22:35

Arif Memis, founder of Cowch Dessert Cocktail Bar, is an entrepreneur who transformed a dessert concept into a popular Queensland restaurant chain before facing liquidation. In this candid episode, Arif shares his journey from ambitious start-up to business collapse. His story is a powerful lesson in risk management, the importance of seeking proper advice, and redefining success beyond business achievements. From navigating the emotional toll of business failure to rebuilding his life post-bankruptcy, Arif offers invaluable insights for small business owners on balancing innovation with stability, recognising when to step back, and the critical importance of work-life balance and the courage required to know when to exit a failing venture. Covered in this episode: The origin story: A frozen yoghurt franchise store becomes Cowch Dessert Cocktail Bar and finds a gap in the market. Diversification risks: How starting with debt can lead to a cycle of chasing growth to pay it off. The rise and fall of the business: Location choices, COVID, supply chain issues and an unsuccessful production facility leading to administration and bankruptcy. Seeking proper advice: Who to contact if you’re business is in trouble, and the importance of consulting with the right experts. Risk management: The importance of balancing innovation with stability, cautioning against unchecked risk-taking. Work-life balance: The personal cost of neglecting family for business. Arif’s key advice for risk taking founders in business. Grieving a business and mental health awareness. Finding a new job after business closure. Resilience and reinvention: Arif’s mantra for life and business, and what the future holds. We’d love to hear from you! Send your comments and business questions to mailbag@qsbc.qld.gov.au Small Business Big Stories is produced by Queensland Small Business Commissioner and The Podcast Boss .…

1
Circonomy: Divorcing your Business Partner 28:20

34 weeks ago28:20

28:20

Yasmin Grigaliunas, founder of Circonomy, is an entrepreneur who turned a charity garage sale into a thriving circular economy business. In this candid episode, Yasmin shares her journey from corporate success to start-up struggles, including the challenges of running a business while navigating a divorce. Her story is a masterclass in resilience, innovative problem-solving, and redefining success on her own terms. From designing her own divorce management strategy to successfully raising capital as a female founder, Yasmin offers invaluable insights for entrepreneurs facing personal and professional challenges. Covered in this episode: The origin story: Leaving behind a successful corporate career to start the charity World’s Biggest Garage Sale. How World’s Biggest Garage Sale grew into Circonomy, a business rescuing and reselling idle/damaged goods from major retailers. Hard lessons learnt from being an early innovator. How to be the most coachable founder. Becoming a solo founder, marriage counselling, and divorcing your business partner. Designing a strong divorce strategy. Top tips for someone going through a divorce and trying to retain their business. Top tips for raising capital as a female founder. Yasmin’s mantra for business. We’d love to hear from you! Send or comments and business questions to mailbag@qsbc.qld.gov.au Small Business Big Stories is produced by Queensland Small Business Commissioner and The Podcast Boss .…

1
The Happy Lawyer Story 23:41

44 weeks ago23:41