Chief EVERYTHING Officer Is NOT The Way w/ Kenny Lange

Small Business Quick WINS w/ Jay Schwedelson l Presented By Thryv

In this episode of Small Business Quick Wins, host Jay Schwedelson interviews Kenny Lang, a business coach who helps small business owners turn their purpose into performance. You'll learn NEW strategies for business owners to delegate tasks and responsibilities in order to focus on higher level vision and GROWTH!
STEAL Kenny's BEST ideas for laying out org charts, designing roles and setting CLEAR KPIs, having REGULAR check-ins with team members, and the importance of psychological SAFETY for discretionary effort.
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Best Moments:
(02:03) A CEO often acts as the "Chief Everything Officer" by handling many roles and tasks in a small business
(03:57) Lay out an organizational chart to visualize all roles and where the business owner currently sits in multiple seats
(05:46) Design roles by articulating the mission/outcome, main responsibilities, and key metrics for success
(08:12) Have weekly syncs to check on KPIs and address any misses early
(09:34) Meet every other week for 15-30 minutes to provide support and build
psychological safety
(10:42) Review alignment with values and role fit quarterly
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Guest Bios:
Kenny Lang is a business coach who helps small business owners turn their purpose into performance. He empathizes with the realities small business owners face and aims to help them win. He hosts the "How Leaders Think" podcast and has recently released a free workshop to help small businesses find focus.
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