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Ep. 164 - Don’t Feed the Trolls: A Linguist’s Guide to Navigating Verbal Abuse Online | Claire Hardaker, Lancaster University

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Content provided by SocialChain and Social Chain. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by SocialChain and Social Chain or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
No brand is a stranger to verbal abuse on social media, but few know how deep the problem is rooted in human behaviour and which platform features exacerbate certain elements of those actions. Our guest this week is Claire Hardaker, forensic and corpus linguist and senior lecturer in linguistics and english language at Lancaster University. In this episode, she explains the psychological factors that drive verbal abuse, how to tell trolling apart from genuine criticism, and where big tech's response is satisfactory, or not. Plus we discuss our best possible solutions for dealing with it - and, spoiler alert, it isn’t providing government I.D.

Got a question or suggestion for Social Minds? Get in touch at social.minds@socialchain.com

  continue reading

248 episodes

Artwork
iconShare
 
Manage episode 308209012 series 2425217
Content provided by SocialChain and Social Chain. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by SocialChain and Social Chain or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
No brand is a stranger to verbal abuse on social media, but few know how deep the problem is rooted in human behaviour and which platform features exacerbate certain elements of those actions. Our guest this week is Claire Hardaker, forensic and corpus linguist and senior lecturer in linguistics and english language at Lancaster University. In this episode, she explains the psychological factors that drive verbal abuse, how to tell trolling apart from genuine criticism, and where big tech's response is satisfactory, or not. Plus we discuss our best possible solutions for dealing with it - and, spoiler alert, it isn’t providing government I.D.

Got a question or suggestion for Social Minds? Get in touch at social.minds@socialchain.com

  continue reading

248 episodes

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