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Ep.194: 'Communication Skills: When To Sit In The Mud' with special guest Ben Whybrow
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Welcome to Ep.194 of the Sports Therapy Association Podcast entitled "Communication Skills - The Art of Sitting in the Mud". Our guest in this episode, Ben Wybrow, is a specialist physiotherapist at an NHS Pain Clinic and a Clinical Communication Skills Facilitator at Norwich Medical School. He recently wrote a particularly well received article entitled “Sit In The Mud” that appeared in February’s edition of MSKMag, published in paper form and online by the Physio Matters team.
The article discusses the crucial role of effective communication and empathy in physiotherapy, and is a fantastic read whether you're a budding therapist, experienced practitioner, or someone intrigued by pain management and therapy.
In this episode, Ben imparts his knowledge on the interlinking between MSK therapists and pain management specialists, and divulges why communication is significant in patient care. Bursting with fascinating stories and relatable examples, the episode emphasizes the need for therapists to validate and understand patients' experiences rather than rushing to 'fix' them.
From the role of active listening to the power of empathy, the episode guides you through fundamental aspects of therapeutic communication. It delves into the importance of genuine human connection in pain management, leading to breakthrough moments in patient care. Learn about the nuances of patient cues, the role of a calming environment, and the privilege of being a therapist.
Join us and take a deep dive into Ben's insights and remarkable journey while reshaping your understanding and practices in patient interaction, active listening, empathy, and therapy outcomes.
Our sincere thanks to Ben Whybrow for giving up his time to be a guest on the show!
Useful Links
- Ben Whybrow on Twitter: @bwhybrowphysio and @persuadingpts
- Ben Whybrow on Instagram: @bwhybrowphysio
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Email: matt@thesta.co.uk
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