Artwork

Content provided by Ashley Graizevsky and Seth Adler. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ashley Graizevsky and Seth Adler or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Player FM - Podcast App
Go offline with the Player FM app!

GBS Careers Corner: Frank Schüler on generating pride, resilience and belonging in your shared service centre

16:48
 
Share
 

Manage episode 357131878 series 1437045
Content provided by Ashley Graizevsky and Seth Adler. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ashley Graizevsky and Seth Adler or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of GBS Careers Corner we are joined by Dr Frank Schühler. Frank is the Managing Director for DHL Global Forwarding‘s, Global Service Center which was recently named one of the top 20 most admired SSOs by SSON Research and Analytics. The shared services organization operates with 4600 employees located in Bogota, Mumbai, Chennai, Chengdu and Manila augmented by many bots operated by a Virtual Delivery Center based in Chennai. He has a wealth of experience in leadership, digital transformation and finance.

In this episode we discuss Frank's career path from military service to Global GBS Lead, focusing in on his advice on:

  • Gaining international experience
  • Use shared services reputation as an underdog to generate pride, energy, belonging and comradeship within your team
  • Translating technology into tangible business benefits

  continue reading

110 episodes

Artwork
iconShare
 
Manage episode 357131878 series 1437045
Content provided by Ashley Graizevsky and Seth Adler. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ashley Graizevsky and Seth Adler or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of GBS Careers Corner we are joined by Dr Frank Schühler. Frank is the Managing Director for DHL Global Forwarding‘s, Global Service Center which was recently named one of the top 20 most admired SSOs by SSON Research and Analytics. The shared services organization operates with 4600 employees located in Bogota, Mumbai, Chennai, Chengdu and Manila augmented by many bots operated by a Virtual Delivery Center based in Chennai. He has a wealth of experience in leadership, digital transformation and finance.

In this episode we discuss Frank's career path from military service to Global GBS Lead, focusing in on his advice on:

  • Gaining international experience
  • Use shared services reputation as an underdog to generate pride, energy, belonging and comradeship within your team
  • Translating technology into tangible business benefits

  continue reading

110 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Quick Reference Guide