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Best Seth Adler podcasts we could find (Updated October 2019)
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C
Cannabis Economy
Weekly+
 
Cannabis Economy- A Real-Time History of Cannabis- provides information from elected officials, regulators, scientists, business leaders, advocates and activists on cannabis as medicine, wellness and economic opportunity. Follow @CannEconomy
 
C
CX Network
Weekly
 
Examining the relationship between the customer and your company.
 
Seth Adler presents personal conversations with industry leaders.
 
Examining the relationship between your company and your customer.
 
Examining simplification, standardization & centralization to create value.
 
B
B2BiQ
Щотижня+
 
B2BiQ features personal conversations about the business disciplines of Process Excellence, Shared Services, Customer Experience and Customer Management.
 
Examining organizational effectiveness and efficiency.
 
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show series
 
Brian Mikkelsen, the CEO of the Danish Chamber of Commerce, talks with us during the Intelligent Automation Nordics in Copenhagen. He discusses the launch of the Digital Growth Strategy for Denmark and how it has kept Denmark’s economy competitive. Training the workforce of tomorrow through a focus on STEM education affords Denmark the opportun ...…
 
It may sound simple, but the first step to implementing AI in your enterprise is to know what it does. In this episode, Vivek Wadhwa, entrepreneur and Adjunct Professor at Carnegie Mellon, unlocks the black box of AI, including what is needed to build a proper AI foundation. Hint: it’s more than just data. Wadhwa goes on to bust myths about mac ...…
 
Because Washington state's cannabis economy began with such an excess of operators, there is currently a massive consolidation process taking place, according to Alex Cooley, co-founder of Solstice. Because of that excess, there was a number of operators who conducted business poorly, and, as a result, collapsed Washington's market and price po ...…
 
It may sound simple, but the first step to implementing AI in your enterprise is to know what it does. In this episode, Vivek Wadhwa, entrepreneur and Adjunct Professor at Carnegie Mellon, unlocks the black box of AI, including what is needed to build a proper AI foundation. Hint: it’s more than just data. Wadhwa goes on to bust myths about mac ...…
 
It may sound simple, but the first step to implementing AI in your enterprise is to know what it does. In this episode, Vivek Wadhwa, entrepreneur and Adjunct Professor at Carnegie Mellon, unlocks the black box of AI, including what is needed to build a proper AI foundation. Hint: it’s more than just data. Wadhwa goes on to bust myths about mac ...…
 
The customer experience is too important to leave to chance or guesswork. Let Trent Haynes from BNY Mellon Pershing and Brian LaRoche from CallMiner reveal how a deeper approach to analytics can help you better understand your customer -- and better position your agents for success.
 
Louisa Mojela, the incoming chair for Halo Labs, Inc., joins us from Cape Town, South Africa. Within South Africa is the nation of Lesotho, which is on its way to becoming a global cannabis leader. Mojela explains that, because Lesotho was the first African country to legalize both the cultivation and manufacturing of medical cannabis -- and be ...…
 
Alexander Hubel joins us again to discuss his RPA and automation journey with Ericsson. He fills us in the last two years and their evolution toward a center of excellence. Change management, communications, and automation communities are focusing their efforts on automation and business adoption. Alexander describes the difference between trib ...…
 
We spoke to Henrik Hanasand, with Seniorrådgiver, a shared service center for payroll and accountants. Hanasand discussed his enterprise’s robotic evolution starting with a proof of concept, consulting, and implementation. Still, finding the right RPA solution involved some trial and error. After relying too heavily on consultants, Hanasand dec ...…
 
Naomi Secor joins us and shares what's next, "I anticipate that we're going to have a lot more conversation around change management and the role it plays- how to prepare our teams and how to communicate. We're going to have a lot more discussion on how we're actually preparing our enterprises to scale. I think we're going to talk a lot more ab ...…
 
Naomi Secor joins us and shares what's next, "I anticipate that we're going to have a lot more conversation around change management and the role it plays- how to prepare our teams and how to communicate. We're going to have a lot more discussion on how we're actually preparing our enterprises to scale. I think we're going to talk a lot more ab ...…
 
The Berkeley Patients Group is the oldest continually operating dispensary in the country, and has historically been a model for how the industry should operate and what corporate social responsibility should look like. Sabrina Fendrick is the Director of Government Affairs for BPG, which means that she is in charge of the policy side of things ...…
 
Jack Cheng covered a lot of ground in this interview. He described NIO, the company he co-founded, as “an EV provider, a mobility company, but [ultimately a] user enterprise engaged with the use of directory.” From swappable batteries to vehicle “living rooms,” Cheng takes a visionary approach to everything he does. His views on globalism are j ...…
 
Jack Cheng covered a lot of ground in this interview. He described NIO, the company he co-founded, as “an EV provider, a mobility company, but [ultimately a] user enterprise engaged with the use of directory.” From swappable batteries to vehicle “living rooms,” Cheng takes a visionary approach to everything he does. His views on globalism are j ...…
 
You can't create a great experience without knowing your customers. But if "knowing your customers" is the only purpose of your customer intelligence strategy, you're missing out on some significant opportunities. Live from CCW Austin, Allison Corley from Mercedes-Benz Financial Services shares her more multi-faceted, dynamic analytics success ...…
 
Being able to quantify, harness, and ultimately control the psychoactive effects of cannabis is key in making cannabis accessible to as many patients as possible, according to Perry Davidson, founder and CEO of Syqe. When Davidson was first founding Syqe, he noticed that a majority of patients were using cannabis to treat their chronic pain, an ...…
 
Jack Cheng covered a lot of ground in this interview. He described NIO, the company he co-founded, as “an EV provider, a mobility company, but [ultimately a] user enterprise engaged with the use of directory.” From swappable batteries to vehicle “living rooms,” Cheng takes a visionary approach to everything he does. His views on globalism are j ...…
 
Jack Cheng covered a lot of ground in this interview. He described NIO, the company he co-founded, as “an EV provider, a mobility company, but [ultimately a] user enterprise engaged with the use of directory.” From swappable batteries to vehicle “living rooms,” Cheng takes a visionary approach to everything he does. His views on globalism are j ...…
 
Tarun Chopra is the president of Clements Worldwide, an insurance provider with a specialization in providing insurance solutions to individuals and companies outside their own country. He has also joined our Startup Zone, which offers resources and guidance for startups. Chopra discussed the significant role startups have played in the evoluti ...…
 
Tarun Chopra is the president of Clements Worldwide, an insurance provider with a specialization in providing insurance solutions to individuals and companies outside their own country. He has also joined our Startup Zone, which offers resources and guidance for startups. Chopra discussed the significant role startups have played in the evoluti ...…
 
Jeff Chen, Director of the UCLA Cannabis Research Initiative, has learned that "the average physician really is, in many ways, powerless to navigate the healthcare system." Because of this, Chen decided that the best way to change the system was to learn the business side of it as well. Chen also notes that, even today, the endocannabinoid syst ...…
 
We spoke to Henrik Hanasand, with Seniorrådgiver, a shared service center for payroll and accountants. Hanasand discussed his enterprise’s robotic evolution starting with a proof of concept, consulting, and implementation. Still, finding the right RPA solution involved some trial and error. After relying too heavily on consultants, Hanasand dec ...…
 
We spoke to Henrik Hanasand, with Seniorrådgiver, a shared service center for payroll and accountants. Hanasand discussed his enterprise’s robotic evolution starting with a proof of concept, consulting, and implementation. Still, finding the right RPA solution involved some trial and error. After relying too heavily on consultants, Hanasand dec ...…
 
The insurance industry is one of the top 5-10 industries to be disrupted in the next 10 years through autonomous vehicles, internet of things and changing consumer demands. Insurance Australia Group (IAG), the largest general insurer in Australia and New Zealand, has ambitious plans to lead the digital transformation in the insurance industry b ...…
 
Pavel Pachta joins us to discuss the history and current state of international drug control treaties. Pachta shares that these treaties were drafted in order to prevent drug abuse and addiction - because of that, Pachta believes that there is no sense in controlling a cannabis product that contains no THC. Pachta also believes that it is cruci ...…
 
Pfizer’s Anil Bhavnani discusses the future benefits of digital transformation and intelligent automation. Within the medical and pharmaceutical industry, there are a lot of moving parts and little room for error. Technology and automation is saving lives through the accuracy and timesaving processes it deploys. Bhavnadi walks us through what h ...…
 
In this episode, Vartul Mittal discusses his RP agenda across industries and geographies. He also shares with us his favorite third-party software and other tips and tricks to convert big data into something usable.
 
Deborah Kops, Tony Saldanha, and Lee Coulter are no strangers to shared services. On this episode, they discuss why they joined the The Startup Zone advisory board within SSON. Tony touches on the advantages and agility startups have. Startups are known for leveraging cutting-edge technology and shared services in a way large companies don’t. L ...…
 
Deborah Kops, Tony Saldanha, and Lee Coulter are shared service experts. On this episode, they discuss why they joined the The Startup Zone advisory board within SSON. Tony touches on the advantages and agility startups have. Startups are known for leveraging cutting-edge technology and shared services in a way large companies don’t. Lee, also ...…
 
Chris Call, of the Northbay Credit Union, begins by discussing public safety by way of safe banking; after all, Northbay Credit Union is one of the only financial institutions in the Bay Area that accepts cannabis money. Call is committed to offering safe banking options in order to reduce the number of operators walking around with duffel bags ...…
 
Brian Mikkelsen, the CEO of the Danish Chamber of Commerce, talks with us during the Intelligent Automation Nordics in Copenhagen. He discusses the launch of the Digital Growth Strategy for Denmark and how it has kept Denmark’s economy competitive. Training the workforce of tomorrow through a focus on STEM education affords Denmark the opportun ...…
 
Brian Mikkelsen, the CEO of the Danish Chamber of Commerce, talks with us during the Intelligent Automation Nordics in Copenhagen. He discusses the launch of the Digital Growth Strategy for Denmark and how it has kept Denmark’s economy competitive. Training the workforce of tomorrow through a focus on STEM education affords Denmark the opportun ...…
 
The most common use cases for CX automation are for not for the customer; they're designed to augment agent performance. The biggest challenge for agents is having to do back-office tasks and search knowledge bases while servicing a customer, hence the importance of robotic process automation and striking a balance between the human touch and a ...…
 
New York State Senator Diane Savino joins us to discuss legislative procedures in New York and how, unfortunately, New York was recently unable to pass adult use. Savino notes that, when drafting a bill, it is important that you don't allow the perfect to be the enemy of the good: "You compromise and you start with what you got. And then you sp ...…
 
Deepak Subarao joins us and shares the value of working smart and not hard: "If it doesn't add value to the business and if you don't get paid more, really there's no value by working more. So how can you get the same job done in eight hours, is it possible? Let's see now."
 
Steve Kato-Spyrou is the UX manager at John Lewis. He joins us at the Omnichannel Forum to discuss organizational change. Today’s consumer involves so many touchpoints it takes a corporation a collaborative way of thinking to reach them in an effective way. In order to get everyone on board from the top down, Steve creates workshops and provide ...…
 
Suzanne Leopodi-Nichols discusses her role in UPS and how GBS has transformed the company. She goes on to define digital transformation as she sees it and reflects on the last 25 years of growth. As if she’s not busy enough, Suzanne recently joined The Startup Zone with SSON as an advisory. The give-and-take between global enterprises and entre ...…
 
Suzanne Leopodi-Nichols discusses her role in UPS and how GBS has transformed the company. She goes on to define digital transformation as she sees it and reflects on the last 25 years of growth. As if she’s not busy enough, Suzanne recently joined The Startup Zone with SSON as an advisory. The give-and-take between global enterprises and entre ...…
 
Based on her personal experiences, Mara Gordon, co-founder of Aunt Zelda's, has become passionate about using cannabis to treat patients with illnesses and injuries. Gordon notes that, based on her data, THC is the most medically useful cannabinoid, although she is also a strong proponent of medical-use CBD. She also points out that, typically, ...…
 
Alexander Hubel joins us again to discuss his RPA and automation journey with Ericsson. He fills us in the last two years and their evolution toward a center of excellence. Change management, communications, and automation communities are focusing their efforts on automation and business adoption. Alexander describes the difference between trib ...…
 
Alexander Hubel joins us again to discuss his RPA and automation journey with Ericsson. He fills us in the last two years and their evolution toward a center of excellence. Change management, communications, and automation communities are focusing their efforts on automation and business adoption. Alexander describes the difference between trib ...…
 
How do you build an effective CX strategy when your team is spread across the world and your direct customer is not the end user? Like many B2B and B2C businesses, that was the challenge facing PostNL, the premier postal provider for the Netherlands. In today's experience economy, it's all about going the extra mile. For this podcast episode, w ...…
 
Jeff Rhoades, Senior Policy Advisor of the Oregon Governor's Office, joins us to discuss the future of regulations in Oregon. Rhoades hopes that the cannabis industry will eventually be set up like the wine industry, and also anticipates that we will see a relaxing of federal regulations in the near future. Rhoades also touches upon equity in t ...…
 
In this episode, Vartul Mittal discusses his RP agenda across industries and geographies. He also shares with us his favorite third-party software and other tips and tricks to convert big data into something usable.
 
Deepak Subbarao joins us and shares why what he does inspires him, "I have this fascinating job of trying to understand how you add value to the business, but at the same time help them jump into the next wave of technologies. So what does it mean practically, right? So we've already gone through let's say restructuring, or let's say we've gone ...…
 
Steve Kato is the UX manager at John Lewis. He joins us at the Omnichannel Forum to discuss organizational change. Today’s consumer involves so many touchpoints it takes a corporation a collaborative way of thinking to reach them in an effective way. In order to get everyone on board from the top down, Steve creates workshops and provides us wi ...…
 
As the chairwoman of the Small Business Committee, U.S. Congresswoman Nydia Velazquez is unsurprisingly passionate about cannabis business rights, such as safe banking. Because public opinion of cannabis is progressing, it is important to help businesses grow in order to positively impact local communities and local economies. In particular, Ve ...…
 
In this episode, Vartul Mittal discusses his RP agenda across industries and geographies. He also shares with us his favorite third-party software and other tips and tricks to convert big data into something usable.
 
In this episode, Vartul Mittal discusses his RP agenda across industries and geographies. He also shares with us his favorite third-party software and other tips and tricks to convert big data into something usable.
 
Charelle Wigley is the Global Head of Employee Health and Wellbeing at Bupa, a global healthcare company with 80,000 employees. Bupa’s stated purpose is to help people live longer, healthier and happier lives, starting with and including their own employees. This is inspiring to Charelle: she feels privileged to be able to make a meaningful and ...…
 
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