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075: ENT: Canamar
Manage episode 358527406 series 2905784
On this episode, Jeff Akin reviews Star Trek Enterprise, Canamar (Season 2, Episode 17). He will examine the leadership approaches of Captain Archer and the Enolian Official.
Customer Service, excellent customer service, is so critical to the success of any venture. In this episode, the Enolian Official provides an amazing example, making him the "Nordstrom" of port officials!
Articles referenced in the episode:
Salesforce Blog on Customer Service
Join The Mailing List
https://1c819b-14b8.icpage.net/performance-review
Starfleet Leadership Academy Online Store: www.starfleetleadership.academy/store
Starfleet Leadership Academy Consulting
https://www.starfleetleadership.academy/p/consulting/
Follow the Academy and connect through:
Website: https://www.starfleetleadership.academy/
Twitter: https://twitter.com/SFLApodcast
Instagram: https://www.instagram.com/jefftakin/
YouTube: https://www.youtube.com/channel/UCebdT7xtm2237q0f857BBuw
Got friends who are fans of Star Trek or interested in topics on leadership? Don't forget to share the podcast!
Support the Starfleet Leadership Academy Podcast on: https://patreon.com/sfla
And if you visit the episode page at https://www.starfleetleadership.academy/, you'll find a transcript of this episode.
The Starfleet Leadership Academy is a proud member of the ElectraCast Media Best Business Network.
Learn more about your ad choices. Visit megaphone.fm/adchoices
100 episodes
Manage episode 358527406 series 2905784
On this episode, Jeff Akin reviews Star Trek Enterprise, Canamar (Season 2, Episode 17). He will examine the leadership approaches of Captain Archer and the Enolian Official.
Customer Service, excellent customer service, is so critical to the success of any venture. In this episode, the Enolian Official provides an amazing example, making him the "Nordstrom" of port officials!
Articles referenced in the episode:
Salesforce Blog on Customer Service
Join The Mailing List
https://1c819b-14b8.icpage.net/performance-review
Starfleet Leadership Academy Online Store: www.starfleetleadership.academy/store
Starfleet Leadership Academy Consulting
https://www.starfleetleadership.academy/p/consulting/
Follow the Academy and connect through:
Website: https://www.starfleetleadership.academy/
Twitter: https://twitter.com/SFLApodcast
Instagram: https://www.instagram.com/jefftakin/
YouTube: https://www.youtube.com/channel/UCebdT7xtm2237q0f857BBuw
Got friends who are fans of Star Trek or interested in topics on leadership? Don't forget to share the podcast!
Support the Starfleet Leadership Academy Podcast on: https://patreon.com/sfla
And if you visit the episode page at https://www.starfleetleadership.academy/, you'll find a transcript of this episode.
The Starfleet Leadership Academy is a proud member of the ElectraCast Media Best Business Network.
Learn more about your ad choices. Visit megaphone.fm/adchoices
100 episodes
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