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From zero to holiday let hero: How one STR owner built a 70% direct booking business (with no marketing experience!)

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Manage episode 428141273 series 3585553
Content provided by Yapstone and Nihal Salah. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Yapstone and Nihal Salah or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of STR Booked, Nihal Salah chats with Maggie Mitchell, a short-term rental owner who's achieved remarkable success with her two properties on the Isle of Skye, Scotland. Maggie shares her journey from novice to expert, detailing how she built a thriving business with 70% direct bookings in less than four years, despite having no marketing background.

Key topics include:
- Maggie's accidental entry into the holiday let industry
- Challenges of remote property management
- Building an effective direct booking strategy
- Finding and retaining quality staff
- Leveraging technology and guidebooks
- Creating personalised guest experiences
- Adapting to evolving guest expectations

Learn how Maggie's passion for Scotland's landscapes and commitment to exceptional service have driven her success in the competitive world of short-term rentals.

Find out more about Maggie's beautiful properties here:
www.chasingthemoonskye.com
www.elysiumskye.com

If you'd like to be a guest on STR Book:ed, email us at marketing@yapstone.com.

STR Book:ed is powered by Yapstone, payment processing for short-term vacation rentals.

  continue reading

7 episodes

Artwork
iconShare
 
Manage episode 428141273 series 3585553
Content provided by Yapstone and Nihal Salah. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Yapstone and Nihal Salah or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of STR Booked, Nihal Salah chats with Maggie Mitchell, a short-term rental owner who's achieved remarkable success with her two properties on the Isle of Skye, Scotland. Maggie shares her journey from novice to expert, detailing how she built a thriving business with 70% direct bookings in less than four years, despite having no marketing background.

Key topics include:
- Maggie's accidental entry into the holiday let industry
- Challenges of remote property management
- Building an effective direct booking strategy
- Finding and retaining quality staff
- Leveraging technology and guidebooks
- Creating personalised guest experiences
- Adapting to evolving guest expectations

Learn how Maggie's passion for Scotland's landscapes and commitment to exceptional service have driven her success in the competitive world of short-term rentals.

Find out more about Maggie's beautiful properties here:
www.chasingthemoonskye.com
www.elysiumskye.com

If you'd like to be a guest on STR Book:ed, email us at marketing@yapstone.com.

STR Book:ed is powered by Yapstone, payment processing for short-term vacation rentals.

  continue reading

7 episodes

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