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Manage episode 430809965 series 2929462
Content provided by wes@studenthousinginsight.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by wes@studenthousinginsight.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode of the Student Housing Insight podcast, Wes interviews two operators who manage large portfolios in a single or regional market to hear their perspective on what it is like to manage a scattered site portfolio that covers everything from modern purpose-built student housing to single-family homes. Aaron Harris Kirby is the Market President at Point West Management by Granite in Blacksburg VA and Cole Oraham is the Director of Operations at Tiger Properties in Clemson SC. Their companies have been thriving for decades in their respective markets. Find out what it takes to manage a scattered site student housing portfolio and the challenges that make these operators elite.
0:00:00 - Teaser
0:00:25 - TheGuarantors
0:02:04 - Intro
0:12:31 - Interview
1:01:41 - Outro
The episode is sponsored by TheGuarantors. Find out how they can help you approve more prospects and help eliminate bad debt. Click here for more info: https://bit.ly/3WmNsqa
More info on
Student Housing Insight: www.StudentHousingInsight.com
ShopTalk - The monthly webinar for the US Off-Campus Student Housing industry: www.ShopTalk.info
Contact info
SHI: contact@StudentHousingInsight.com
Aaron Harris Kirby: aharris@pointewestmanagement.com
Cole Oraham: cole@tiger-properties.com
100 episodes
ShareManage episode 430809965 series 2929462
Content provided by wes@studenthousinginsight.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by wes@studenthousinginsight.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode of the Student Housing Insight podcast, Wes interviews two operators who manage large portfolios in a single or regional market to hear their perspective on what it is like to manage a scattered site portfolio that covers everything from modern purpose-built student housing to single-family homes. Aaron Harris Kirby is the Market President at Point West Management by Granite in Blacksburg VA and Cole Oraham is the Director of Operations at Tiger Properties in Clemson SC. Their companies have been thriving for decades in their respective markets. Find out what it takes to manage a scattered site student housing portfolio and the challenges that make these operators elite.
0:00:00 - Teaser
0:00:25 - TheGuarantors
0:02:04 - Intro
0:12:31 - Interview
1:01:41 - Outro
The episode is sponsored by TheGuarantors. Find out how they can help you approve more prospects and help eliminate bad debt. Click here for more info: https://bit.ly/3WmNsqa
More info on
Student Housing Insight: www.StudentHousingInsight.com
ShopTalk - The monthly webinar for the US Off-Campus Student Housing industry: www.ShopTalk.info
Contact info
SHI: contact@StudentHousingInsight.com
Aaron Harris Kirby: aharris@pointewestmanagement.com
Cole Oraham: cole@tiger-properties.com
100 episodes
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Student Housing Insight
1 Short-Term Rentals (STRs) in Student Housing 43:28
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Play Later Play Later Lists Like Liked📝 Episode Summary: In this special Lunch and Learn edition of the Student Housing Insight podcast, Wes Deese discusses the growing trend of using short-term rentals (STRs)—such as Airbnb and VRBO—as a strategy to offset vacancy in student housing. Featuring insights from Mickey Kropf of Vector Travel and Pam West of Campus Advantage, this session explores how STRs can be successfully integrated into student properties, the regulatory landscape, operational logistics, safety protocols, insurance, financial models, and ideal markets. Whether you're new to STRs or looking to refine your implementation, this episode delivers practical advice and first-hand experiences to help student housing operators make informed decisions. ⏱️ Timestamps 00:00:00 – Introduction and background on STRs in student housing 00:01:00 – Vector Travel’s role in managing student housing STRs 00:02:00 – Wes shares personal experience using STRs during high vacancy 00:03:00 – National leasing trends and challenges in 2025 00:04:00 – How Vector helped address occupancy gaps 00:05:00 – Guest introductions: Mickey Kropf and Pam West 00:06:00 – Mickey’s background and Vector’s student housing focus 00:07:00 – Pam’s experience managing STR assets with Vector 00:08:00 – What qualifies as a short-term rental legally? 00:09:00 – Midterm stays and platforms like Furnish Finder 00:10:00 – Navigating STR regulations and city-specific overlays 00:12:00 – Example: Charleston, SC regulatory framework 00:13:00 – Safety and preventing parties in STR units 00:14:00 – Noise monitoring, guest screening, and onsite team collaboration 00:15:00 – Insurance and liability for STR units 00:17:00 – Advertising STRs as an amenity to residents and families 00:18:00 – Lessons from Adobe Center in Austin, TX 00:19:00 – Operational logistics: cleaning, guest comms, and maintenance 00:21:00 – Why property teams should not DIY STR management 00:22:00 – Corporate and site-level collaboration for success 00:24:00 – Marketing to residents and their families 00:25:00 – Accounting, taxes, and financial reporting of STR income 00:27:00 – Revenue share vs. guaranteed income models 00:29:00 – Risk mitigation and flexibility in contract models 00:30:00 – Ideal student markets for STRs 00:31:00 – Real-life examples: Eugene, Missoula, Waco, and more 00:33:00 – Exit strategies and using STRs as temporary solutions 00:35:00 – Wrapping up and future SHI events 🔗 Referenced Sources & Links: Vector Travel: https://vectorstays.com Student Housing Insight (Events Page): https://studenthousinginsight.com/events Charleston STR Regulations: https://www.charleston-sc.gov/shortte... Doby Center (Adobe Center) History Episode: Previously mentioned SHI podcast episode featuring Bill Bayless QR Code: http://www.vectorstays.com/SHI…
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Student Housing Insight
1 Future of Student Housing 2025 Episode - SHI 1005 56:23
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Play Later Play Later Lists Like LikedStudent Housing Insight Podcast – Austin Round-Up 2025 In this engaging episode of Student Housing Insight, recorded live at the 17th Annual Interface Student Housing Conference in Austin, Texas, host Wes Deese brings together industry leaders to discuss the current state and future of the student housing sector. Held in mid-April 2025 at the JW Marriott, the conference attracted over 1,500 attendees, uniting top executives for three days of sessions, roundtables, and networking. The panel, featuring Sean Divine (Core Spaces), Adam Byrley (The Price Company), Jennifer Cassidy (Cardinal Group Companies), and Casey Petersen (Tailwind Group), delves into critical topics such as the impact of FAFSA delays on leasing velocity, competition from conventional multifamily housing, centralization strategies, and the potential effects of tariffs. The discussion also explores emerging trends like AI, international student demand, mental health programming, and user experience. The episode wraps up with audience Q&A, offering insights into what keeps these leaders passionate about the industry and their excitement for technology adoption. Episode Timestamps 00:00:00 - Introduction to the Interface Student Housing Conference and Episode Overview. 00:01:00 - Welcome to the Live Podcast and Guest Introductions Sean Divine, EVP of Property Operations and Experience, Core Spaces. Adam Byrley, COO, The Price Company. Jennifer Cassidy, President, Cardinal Group Companies. Casey Petersen, COO, Tailwind Group. 00:05:00 - Discussion on Leasing Velocity and FAFSA Impact Reflecting on the 2024 FAFSA delays and their effect on leasing. Market-specific impacts (e.g., Arizona) and supply-demand dynamics. Role of pricing, new supply, and economic uncertainty. 00:19:00 - Competition from Conventional Multifamily Housing Challenges in measuring student leakage to conventional markets. Market-specific shadow markets and student preferences. 00:24:00 - Centralization in Student Housing Operations Lessons learned from centralization efforts. Balancing technology, payroll costs, and performance. Importance of change management and team empowerment. 00:36:23 - Impact of Tariffs and Economic Uncertainty Potential effects on furniture supply and new developments. Broader business impacts (e.g., interest rates, treasuries). 00:41:46 - Future of Student Housing (Next Five Years) Role of AI and technology (e.g., humanoid robots at Iris Technologies). International student demand shifts and policy impacts. Legal policy, mental health programming, and user experience trends. 00:48:44 - Audience Q&A What keeps industry leaders passionate about student housing. Excitement for technology and balancing operational strategy. 00:55:50 - Closing Remarks and Thanks. Resources & References Mentioned InterFace Student Housing Conference – https://www.interfaceconferencegroup.com/event/student-housing University of Florida (Gainesville) – https://www.ufl.edu NC State University (Raleigh) – https://www.ncsu.edu…
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Student Housing Insight
1 Bill Bayless - Profiles in Student Housing - SHI 1004 1:41:05
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Play Later Play Later Lists Like Liked🎙️ Episode Title: Profiles in Student Housing: Bill Bayless of Maslow’s Campus Communities 📋 Episode Summary: In this special episode of the Student Housing Insight Podcast , host Wesley Deese sits down with industry legend Bill Bayless, co-founder and former CEO of American Campus Communities and current CEO and founder of Maslow’s Campus Communities. From his humble beginnings in West Virginia to founding one of the largest student housing companies in the world, Bill shares the pivotal moments, challenges, and philosophies that have defined his career and shaped the industry. This candid, in-depth interview also covers his new vision for Maslow’s Campus Communities and a full-circle moment with Disney. Whether you’re a seasoned professional or just entering the student housing world, this episode is packed with inspiration, insight, and wisdom from one of the industry’s greats. ⏱️ Episode Timestamps: 00:00:00 — Introduction: Bill Bayless joins the podcast 00:01:00 — Sponsor message: Campus Technologies 00:02:00 — Overview of Student Housing Insight platform and “ShopTalk” webinars 00:03:09 — Introducing the “Profiles” series and Bill Bayless’s industry impact 00:07:10 — Bill’s upbringing in West Virginia and early work experiences 00:14:00 — Memorable professors and practical business education 00:17:00 — Becoming an RA and discovering student housing 00:19:00 — Market softening at WVU and the inspiration to build a student housing business 00:21:00 — Misconceptions of student housing in the 1980s 00:23:00 — Early career: Cardinal Industries and bankruptcy lessons 00:25:00 — Joining Century Development and exploring P3 partnerships 00:27:00 — Launching American Campus Communities (ACC) from Doby Center 00:32:00 — Early ACC challenges and the Prairie View A&M project 00:38:00 — Securing capital and scaling ACC 00:42:00 — IPO journey: Institutionalizing student housing 00:47:00 — Culture and philosophy of leadership at ACC 00:51:00 — Management advice: hiring, mentorship, and team development 00:56:00 — Returning to the Disney vision and a full-circle moment 01:00:00 — Partnering with Disney on 10,400-bed intern housing 01:03:00 — Operational excellence as the cornerstone of success 🏢 Sponsor: Campus Technologies Fast, reliable internet isn’t a luxury—it’s a necessity. Campus Technologies brings nearly 25 years of experience delivering top-tier internet and managed IT services to student housing communities nationwide. 📥 Download their latest white paper or visit campustechnologies.com to learn how to future-proof your property. 🔗 Resources & Links Mentioned: 🎧 Student Housing Insight Website 📊 ShopTalk Info & Webinar Registration 🌐 Campus Technologies 🏢 American Campus Communities 🏫 Maslow’s Campus Communities…
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Student Housing Insight
1 Affordable Housing for Students: The Mission of College Housing Northwest - SHI1003 37:38
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Play Later Play Later Lists Like LikedIn this episode, co-host Greta Dare sits down with Alex Wallace, Development Manager at College Housing Northwest (CHNW), to explore how the nonprofit has been delivering affordable housing to Portland-area students since 1969. They discuss CHNW’s origins, current initiatives, and how the organization is partnering with schools and government programs to address rising student housing insecurity and homelessness. With innovative redevelopment strategies and a mission-driven approach, CHNW presents a compelling model for expanding access to affordable student housing across the U.S. 🕒 Time Stamps: 00:00:00 – Sponsor Message from Campus Technologies 00:01:00 – Introduction by Wesley Deese 00:03:00 – Why affordability in student housing isn’t discussed enough 00:04:15 – Introduction to College Housing Northwest (CHNW) 00:06:00 – Mission and structure of CHNW 00:07:00 – The rise of student homelessness and nationwide affordability crisis 00:11:00 – Statistics from the Hope Center on housing insecurity 00:13:00 – How CHNW began: the 1969 student-led initiative 00:15:00 – Types of developments and redevelopments CHNW has completed 00:18:30 – Hotel acquisition and conversion into student housing 00:20:00 – Student referral process and relationship with schools 00:21:30 – Lowering barriers: no guarantor or rental history required 00:24:00 – The evolving demographic of college students 00:27:00 – Exclusion from LIHTC and policy challenges 00:28:00 – Partnerships with schools and state governments 00:30:00 – Potential for broader partnerships with developers 00:34:30 – How to get involved with CHNW 00:36:00 – Closing thoughts and call for collaboration 🙌 Featured Guest: Alex Wallace Development Manager, College Housing Northwest 📧 Email: aWallace@chnw.org 🌐 Website: www.chnw.org 💡 Sponsor Highlight: Campus Technologies Campus Technologies delivers high-speed, stable internet infrastructure tailored for student housing — backed by nearly 25 years of industry experience. They also provide managed IT services for on-site teams. 📥 Download their white paper on best practices for upgrading internet infrastructure 🔗 Visit: campustechnologies.com 🔗 Resources Mentioned: 📊 The Hope Center Report on student food and housing insecurity: https://hope.temple.edu 🖥️ Shop Talk Webinars by Student Housing Insight: https://www.shoptalk.info 🏢 College Housing Northwest: https://www.chnw.org www.StudentHousingInsight.com…
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Student Housing Insight
In this milestone episode of Student Housing Insight, host Wesley Deese sits down with founders and co-owners of SouthPark Interiors, Martha Thomley and Lisa Brooks, to commemorate 20 years of excellence in interior design for the student housing industry. From their humble beginnings to establishing one of the most trusted design firms in the market, this episode is a heartfelt and insightful conversation about entrepreneurship, innovation, and the impact of design on student living communities. Listeners will gain a behind-the-scenes look at how SouthPark Interiors built a reputation for creative, budget-conscious, and impactful design that enhances both branding and resident experience. Traci and Christie also reflect on the changes they’ve seen in the industry and offer advice to up-and-coming designers and developers. ⏱ Episode Segments & Timestamps 00:00:00 – Intro & Sponsor Message 00:02:18 – SouthPark Interiors 20-Year Celebration 00:05:00 – How SouthPark Interiors Got Started 00:09:52 – Early Projects and Gaining Trust in the Industry 00:13:20 – Working with Clients: Budgeting and Collaboration 00:16:45 – Design Trends Over the Last Two Decades 00:21:10 – Creating a Brand Identity Through Interior Design 00:24:05 – Challenges of Scaling and Maintaining Quality 00:28:40 – Advice to New Developers and Designers 00:32:55 – The Future of Student Housing Design 00:35:35 – Wrap-Up & Final Thoughts 00:36:11 – Sponsor Message & Outro 🏆 Episode Sponsor: SouthPark Interiors This episode is proudly sponsored by SouthPark Interiors, a full-service interior design firm specializing in the student housing sector for over 20 years. Known for their ability to deliver high-end design solutions that remain mindful of budget constraints, SouthPark Interiors has partnered with developers across the U.S. to create inviting, functional, and marketable student communities. 🎨 Visit SouthParkInteriors.com to see their portfolio and learn how they can bring your next project to life. 🔗 References & Resources SouthPark Interiors Website: https://www.southparkinteriors.com Student Housing Insight Website: https://studenthousinginsight.com…
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Student Housing Insight
1 2025 Interface Conference Preview - SHI1002 22:40
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Play Later Play Later Lists Like LikedIn this episode, host Wesley Dease previews the upcoming Interface Student Housing Conference, the largest global event for the student housing industry. Wesley is joined by Rich Kelly from Student Housing Business to discuss the conference’s history, its growth, and what attendees can expect this year in Austin, Texas, from April 9-11. They explore key sessions, networking opportunities, and emerging industry trends. If you work in student housing, this episode provides a must-hear preview of the industry's biggest event. Timestamps & Topics 00:00:00 – Introduction to the Episode and the Importance of Student Housing. 00:01:00 – Sponsor Spotlight: Campus Technologies – Providing high-performance internet for student housing. 00:02:00 – Overview of Student Housing Insight and industry resources. 00:03:00 – What is the Interface Student Housing Conference? Event dates and significance. 00:04:00 – Background on Student Housing Business, France Media, and how the conference started. 00:06:00 – Key highlights from past LeaseCon TurnCon conference and student panel discussions. 00:08:00 – Why Interface Student Housing continues to grow and attract global attention. 00:09:00 – The evolution of the student housing industry and increasing institutional investment 00:14:00 – Breakdown of the Interface Student Housing Conference Schedule: Opening Day (April 9th): Data session, Women in Development panel, International Student Housing panel, Roundtables, and Welcome Reception Day Two (April 10th): Power Panel, Exhibit Hall, Key Sessions, and the Innovator Awards Day Three (April 11th): Final sessions and closing remarks 00:18:00 – Why attendees should stay for the entire conference, including Friday sessions 00:19:00 – Hotel and lodging options near the JW Marriott Austin 00:21:00 – Opportunities for sponsors and exhibitors at the event 00:22:00 – Closing thoughts and call-to-action for attendees Sponsor: This episode is sponsored by Campus Technologies. Whether you're developing a new student housing community or upgrading an existing one, reliable high-speed internet is essential. Campus Technologies specializes in internet infrastructure and managed IT services tailored for student housing, ensuring seamless connectivity and support. 📌 Download their latest white paper or visit www.CampusTechnologies.com to learn more. Resources & Links Mentioned Student Housing Insight Website: www.StudentHousingInsight.com ShopTalk Monthly Webinar Registration: www.ShopTalk.info Interface Student Housing Conference Info & Registration: https://web.cvent.com/event/8c037ef7-d0ab-40b4-88f2-7076a4a3d9f3/websitePage:9ee6647b-278e-45b3-95bc-fdca253e1bba Student Housing Business Magazine: StudentHousingBusiness.com France Media Publications & Events: FranceMediaInc.com Hotel Booking for Conference: Check event website for official hotel partners…
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Student Housing Insight
In this episode, Wesley Deese and co-host Alexis Krissay dive into the world of social media marketing for student housing. They discuss the importance of creating engaging, two-way conversations online rather than just posting content for the sake of it. The episode covers strategies for making social media content relevant to students, the role of leasing agents as social media ambassadors, and best practices for leveraging automation tools to maintain instant communication with prospects and residents. Alexis shares her insights from working with student housing properties across the country, highlighting common mistakes properties make with their digital presence and how to avoid them. Whether you're looking to improve your property's social media strategy or explore innovative ways to enhance engagement, this episode is packed with actionable tips to help you stay ahead. Episode Timestamps 📌 [00:00:00] – Introduction: Establishing mini brand personalities in student housing marketing 📌 [00:01:00] – Sponsor Spotlight: Campus Technologies – Providing high-speed internet & managed IT services 📌 [00:02:00] – Welcome & Overview of Student Housing Insight and Shop Talk Webinars 📌 [00:04:00] – Meet Co-Host Alexis Krissay & Introduction to Serendipity Consulting 📌 [00:05:00] – The Current Landscape of Social Media in Student Housing 📌 [00:06:00] – Common Social Media Mistakes: One-sided content, lack of engagement 📌 [00:07:00] – Creating a Two-Way Engagement Strategy on Social Media 📌 [00:10:00] – How Leasing Agents Can Become Social Media Ambassadors 📌 [00:11:00] – Building Trust with Transparency & Open Communication 📌 [00:14:00] – Handling Negative Comments & Encouraging Student Interaction 📌 [00:16:00] – Importance of Instant Communication on Social Platforms 📌 [00:17:00] – Leveraging Automation Tools: ManyChat & AI Chatbots 📌 [00:19:00] – Equipment & Tools for Quality Content Creation 📌 [00:22:00] – Marketing for New Developments: Selling the Lifestyle 📌 [00:23:00] – Encouraging User-Generated Content & Resident Ambassadors 📌 [00:27:00] – Tips for Small Properties Without a Large Leasing Staff 📌 [00:28:00] – Social Media Ambassador Programs: Best Practices 📌 [00:30:00] – Episode Wrap-Up & Final Thoughts Sponsor Spotlight: Campus Technologies This episode is sponsored by Campus Technologies, a leader in delivering high-speed internet and managed IT services tailored for student housing communities. With nearly 25 years of experience, Campus Technologies ensures top-tier connectivity and seamless tech support for both students and property managers. 🔥 Get their latest white paper on best practices for upgrading your property's internet infrastructure! 📌 Visit: campustechnologies.com Resources & Links Mentioned 🎥 ManyChat (Automation for DMs & Instant Responses): manychat.com 📱 Shop Talk Webinar Series: shoptalk.info 🎥 Student Housing Insight YouTube Channel: https://www.youtube.com/@studenthousinginsight8916…
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Student Housing Insight
In this episode of the Student Housing Insight podcast, host Wesley Deese sits down with Andrew Marshall and Rob Collins of Campus Technologies, Inc. to discuss the critical role of internet infrastructure in student housing. As expectations for fast, reliable Wi-Fi continue to rise, student housing operators must navigate the challenges of upgrading aging networks, optimizing connectivity, and future-proofing their properties. Andrew and Rob share insights from their decades of experience, tracing the evolution of student housing internet services—from the early struggles with traditional telcos to today’s sophisticated enterprise-grade Wi-Fi solutions. They discuss: The history of Campus Technologies, Inc. and its impact on the student housing industry. Why network infrastructure matters for student retention and operational success. Key considerations for new developments vs. acquisitions—including how long-term vs. short-term holds impact tech investments. The biggest mistakes operators make when it comes to internet service. The future of student housing connectivity—from managed Wi-Fi to IoT and smart building integrations. Whether you’re a property owner, operator, or tech enthusiast, this episode is packed with valuable takeaways to help you stay ahead in the ever-changing world of student housing technology. 📌 Resources & Links: Learn more about Campus Technologies, Inc.: https://www.campustechnologies.com Download their latest white paper on network infrastructure lifespan: https://www.campustechnologies.com/_files/ugd/b3a15c_99ae55a5e2b443209859091ea4150925.pdf Register for ShopTalk, the industry’s monthly student housing webinar at www.shoptalk.info For more info about Student Housing Insight: www.StudentHousingInsight.com…
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Student Housing Insight
In this insightful episode of the Student Housing Insight Podcast, host Wesley Deese and guest Alexis Krisay, founder of Serendipit Consulting, tackle a critical topic: how leasing teams can better engage with prospects. Drawing from experiences that student residents described at the recent LeaseCon+TurnCon event, Wesley and Alexis discuss why strong interpersonal connections are crucial to creating memorable leasing experiences and how the industry can overcome challenges in training staff for relationship-driven sales. Hear real feedback from a student panel about their leasing experiences—some surprising, others disappointing—and gain actionable tips for transforming leasing agents into dynamic, customer-focused professionals. Alexis also shares her expertise on role-playing exercises, using DISC assessments, and fostering rapport to improve sales performance and resident satisfaction. Sponsor Spotlight: This episode is proudly sponsored by The Guarantors. Their Rent Coverage product not only ensures quick recovery of lost rent but also simplifies the leasing process by eliminating the need for parental guarantors. Find out how The Guarantors can help you reduce risk and increase lease conversions. Learn more at https://bit.ly/3WmNsqa Links Mentioned in the Episode: Learn more about the Student Housing Insight platform: www.studenthousinginsight.com Register for Shop Talk webinars: www.shoptalk.info…
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Student Housing Insight
1 Winter is Coming: Preparing Student Housing for Cold Weather Challenges - SHI221 49:29
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Play Later Play Later Lists Like LikedIn this episode of the Student Housing Insight Podcast, host Wesley dives into a critical topic for student housing professionals as the winter months approach: preparing properties for freezing temperatures and mitigating the risks associated with winter weather. Joined by experts Lance Lemoine from Lemoine Disaster Services and Jonathan Epstein from Salamander Reservoir, this episode offers a comprehensive guide to both proactive and reactive strategies for winter preparedness. Key topics include: Preventative Maintenance: Best practices for winterizing properties, inspecting fire sprinkler systems, and maintaining HVAC systems to prevent costly disasters. Innovative Solutions: Jonathan introduces the Salamander Reservoir, a groundbreaking IoT-based tool for preventing pipe freeze failures and ensuring fire sprinkler systems remain operational. Reactive Strategies: Lance shares insights on handling winter disasters efficiently, the importance of master service agreements, and how restoration companies can advocate for property managers during insurance claims. Industry Checklists: Wesley reviews a detailed winter maintenance checklist covering life safety, mechanical systems, roofing, and plumbing to help you stay ahead of winter challenges. The episode is packed with actionable advice and personal anecdotes, including real-world examples of property damage caused by extreme weather and how proactive measures can save time, money, and tenant disruptions. Whether you’re a property manager, owner-operator, or vendor in the student housing industry, this episode is your go-to resource for navigating winter challenges with confidence. This episode is sponsored by TheGuarantors. To find out more about how they can help your property approve more prospect and help eliminate bad debt, visit their website at: https://bit.ly/3WmNsqa Links Mentioned: Student Housing Insight: www.StudentHousingInsight.com ShopTalk: www.ShopTalk.info Salamander Reservoir: www.GetSalamander.com Lemoine Disaster Services: https://1lemoine.com/ Connect with our guests on LinkedIn for more insights or email them: Lance Lemoine: Disaster Recovery Specialist - Lance.Lemoine@1lemoine.com Jonathan Epstein: Co-Founder, Salamander Reservoir - je@jtjtech.com…
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Student Housing Insight
1 California’s Housing Dilemma: Creative Solutions for Student Living - SHI220 42:53
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Play Later Play Later Lists Like LikedIn this episode, we dive into the student housing crisis in California, exploring the challenges faced by developers and students alike. Wesley speaks with Riaz Taplin, founder of Riaz Capital, about his innovative solutions to address affordability while leveraging art and thoughtful design. From regulatory hurdles to creative development strategies, this episode offers insights for anyone interested in student housing or California's real estate landscape. 💡 What You'll Learn: The current state of California’s student housing crisis. How regulatory frameworks like the California Density Bonus and SB 330 aid in development. Insights into Riaz Capital’s projects, including affordable student housing developments in Berkeley and beyond. The role of art and design in enhancing student living spaces. Practical advice for developers looking to navigate California’s complex real estate market. 📌 Referenced Links: Learn more about Student Housing Insight: studenthousinginsight.com Subscribe to Shop Talk webinars: shoptalk.info Explore Riaz Capital’s work: riazcapital.com 📅 Upcoming Events: Shop Talk Webinar: December 19th – Register now! LeaseCon/TurnCon Panel Discussion: Hosted by Wesley Dees on December 10th. 💬 Join the Conversation: Have thoughts on this episode or the student housing crisis? Share them in the SHI Community Forum: studenthousinginsight.com/community 📢 Follow Us: Stay updated on the latest trends in student housing by subscribing and following SHI across platforms. 🔔 Subscribe & Engage: Don’t forget to like, subscribe, and comment on this episode. Let us know what you think and what topics you’d like us to cover in future episodes!…
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Student Housing Insight
1 Election Results & Potential Impact on the Student Housing Industry - SHI919 32:42
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Play Later Play Later Lists Like LikedIn this episode, we’re diving into a crucial and timely conversation about the current political landscape and what it means for the student housing industry. With a new administration on the horizon and the balance of power in Congress shifting, the regulatory and legislative landscape is poised for change. Joining us is Dave Borzos from NMHC, who provides a deep dive into the potential impacts on student housing—from capital markets and agency appointments to deregulation, immigration, and federal policies. We’ll also explore critical issues like the future of Fannie Mae and Freddie Mac, the fate of bulk internet agreements, and how tax and economic policies might influence the industry in the months to come. If you’re a student housing professional navigating today’s uncertainties, this episode is packed with insights to help you stay informed and prepared. So grab your notebook, and let’s jump in! 00:00 - Teaser 00:14 - Sponsor - TheGuarantors 01:49 - Intro 07:40 - Conversation with Dave Borsos 30:43 - Outro This episode is sponsored by TheGuarantors. To find out more about how they can help your property approve more prospect and help eliminate bad debt, visit their website at: https://bit.ly/3WmNsqa Have comments or suggestions? Email us at Contact@StudentHousingInsight.com Make sure you are registered to receive invites for ShopTalk, the monthly webinar covering all things regarding student housing operations. Register at www.ShopTalk.info Join the SHI Community and check out our upcoming events by going to www.StudentHousingInsight.com…
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Student Housing Insight
1 Kick-Off to the '25 Pre-Leasing Season - SHI918 1:16:51
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Play Later Play Later Lists Like LikedIn this episode, host Wesley Deese welcomes special co-host Alex Rippy , VP of Leasing and Systems at GMH Communities, to discuss to discuss how the kick-off of the '25 Pre-leasing season is going for the U.S. student housing industry. They also review October's ShopTalk panel on pre-leasing and what the early data is showing. Topics include market insights on leasing velocity, and rent growth expectations. Rippy shares strategies for optimizing rate achievement in diverse markets, and the impact of fluctuating student enrollment, particularly for commuter-heavy regions. They also discuss the recent FAFSA complications and recent reports around a large decrease in this year's freshman cohort. The episode wraps with a look at the LeaseCon+TurnCon conference and a preview of the ShopTalk Executive Summit. 0:00:00 - Preview 0:00:23 - Ad Spot (TheGuarantors) 0:02:05 - Intro 0:11:37 - Alex's student housing journey 0:25:42 - Rental rates are still on the rise 0:30:26 - October 17th ShopTalk panel on pre-leasing 1:04:59 - Outro 1:05:58 - LeaseCon+TurnCon preview 1:11:38 - ShopTalk Executive Summit preview This episode is sponsored by TheGuarantors. To find out more about how they can help your property approve more prospect and help eliminate bad debt, visit their website at: https://bit.ly/3WmNsqa Have comments or suggestions? Email us at Contact@StudentHousingInsight.com Make sure you are registered to receive invites for ShopTalk, the monthly webinar covering all things regarding student housing operations. Register at www.ShopTalk.info Join the SHI Community and check out our upcoming events by going to www.StudentHousingInsight.com…
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Student Housing Insight
1 Behind the Biz: How Zego is Innovating Utility Management in Student Housing - SHI917 28:16
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Play Later Play Later Lists Like LikedIn this special "Behind the Biz" episode of the Student Housing Insight podcast, host Wesley Deese chats with Danny Soule from Zego to explore how the company is bringing innovation to utility management in student housing. From their origins in payment processing to their recent work with American Campus Communities (ACC), Zego has developed a robust platform that helps operators reduce utility costs and improve efficiency. Learn how Zego’s utility management services streamline the move-in/move-out process, enhance ESG reporting, and ensure no money is left on the table. Plus, discover why their competitive pricing could boost your NOI without sacrificing service. Wesley and Danny also discuss key industry challenges and the surprising mistakes student housing operators often make with utility management. Tune in for valuable insights and actionable takeaways! Referenced Links: Zego: www.Zego.com/SHI White Paper - The Ultimate Guide to Turn Season Utility Management ShopTalk: www.ShopTalk.info SHI Website: https://www.studenthousinginsight.com/ Upcoming SHI Events: https://www.studenthousinginsight.com/events Email us: contact@StudentHousingInsight.com…
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Student Housing Insight
In this episode, Wes sits down with Whitney Kidd of Iris Technologies , and SHI Ambassador, Mike Kivitz from The Preiss Co ., to have a frank discussion on what's ahead for the student housing industry as it relates to prop-tech. We cover everything from property management systems and smart locks to AI. This episode is sponsored by TheGuarantors. To find out more about how they can help your property approve more prospect and help eliminate bad debt, visit their website at: https://bit.ly/3WmNsqa Have comments or suggestions? Email us at Contact@StudentHousingInsight.com Make sure you are registered to receive invites for ShopTalk, the monthly webinar covering all things regarding student housing operations. Register at www.ShopTalk.info Join the SHI Community by going to www.StudentHousingInsight.com…
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Student Housing Insight
1 Fall '24 Student Housing Conferences Preview - SHI915 48:56
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Play Later Play Later Lists Like LikedIn this podcast episode, Wes lays out all of the student housing conferences that are being hosted this fall and provides insights from a few of the organizers. This episode is sponsored by TheGuarantors. To find out more about how they can help your property approve more prospect and help eliminate bad debt, visit their website at: https://bit.ly/3WmNsqa Links: Student Housing Insight: www.StudentHousingInsight.com ShopTalk Webinar: www.ShopTalk.info IMN Student Housing 360: https://events.imn.org/event/0df79910... FHA Conference: https://www.fraternalhousing.org/2024... NMHC Student Housing Conference: https://www.nmhc.org/meetings/calenda... NMHC's OpTech Conference & Expo: https://www.nmhc.org/meetings/calenda... Bisnow's Student Housing and Higher Ed Development Summit: https://www.bisnow.com/events/philade... Discount Code: Check back. Bisnow has not provided it yet. LeasCon+TurnCon: https://interfaceconferencegroup.com/ Our Email: Contact@StudentHousingInsight.com…
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Student Housing Insight
In this episode of the Student Housing Insight podcast, Wes interviews two operators who manage large portfolios in a single or regional market to hear their perspective on what it is like to manage a scattered site portfolio that covers everything from modern purpose-built student housing to single-family homes. Aaron Harris Kirby is the Market President at Point West Management by Granite in Blacksburg VA and Cole Oraham is the Director of Operations at Tiger Properties in Clemson SC. Their companies have been thriving for decades in their respective markets. Find out what it takes to manage a scattered site student housing portfolio and the challenges that make these operators elite. 0:00:00 - Teaser 0:00:25 - TheGuarantors 0:02:04 - Intro 0:12:31 - Interview 1:01:41 - Outro The episode is sponsored by TheGuarantors. Find out how they can help you approve more prospects and help eliminate bad debt. Click here for more info: https://bit.ly/3WmNsqa More info on Student Housing Insight: www.StudentHousingInsight.com ShopTalk - The monthly webinar for the US Off-Campus Student Housing industry: www.ShopTalk.info Contact info SHI: contact@StudentHousingInsight.com Aaron Harris Kirby: aharris@pointewestmanagement.com Cole Oraham: cole@tiger-properties.com…
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Student Housing Insight
1 The Summer Slide of Student Housing - SHI913 21:50
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Play Later Play Later Lists Like LikedIn this episode of the Student Housing Insight podcast, SHI Ambassador, Terrence Jackson shares tips for site staff on how to finish out the summer without losing focus on leasing and operations. 00:00 - Teaser 00:21 - Sponsor's Ad 01:55 - Intro 08:27 - Summer Slide 17:20 - Outro This episode is sponsored by TheGuarantors. For more information on how TheGuarantors can help approve more student renters and help eliminate bad debt, visit them at https://bit.ly/3WmNsqa Links mentioned in this podcast: More info on Student Housing Insight: www.StudentHousingInsight.com ShopTalk - The monthly webinar for the US Off-Campus Student Housing industry: www.ShopTalk.info Follow Terence Jackson on LinkedIn: https://www.linkedin.com/in/terence-jackson-88a65321/ Contact SHI or email Wes: contact@StudentHousingInsight.com…
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Student Housing Insight
1 The Future of Student Housing Operations - SHI912 41:51
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Play Later Play Later Lists Like LikedThere are only a couple of events each year in the off-campus student housing industry that bring all of the industry leaders together. The premiere event for the industry is the Interface Student Housing Conference in Austin, TX. Student Housing Insight took the opportunity to sit down with several industry executives to discuss their thoughts on the future of the industry and the challenges that lay ahead. So buckle up for some amazing insight. This is Student Housing Insight’s “Future of Student Housing” episode. This episode is sponsored by TheGuarantors. For more information on how TheGuarantors can help eliminate bad debt and increase occupancy, go to https://bit.ly/3WmNsqa…
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Student Housing Insight
1 What's Behind the Leasing Dip - SHI911 1:31:24
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Play Later Play Later Lists Like LikedIn this episode, Wes & Gretta dissect what may be behind the recent dip in YOY preleasing velocity in the US market. Is it related to the FAFSA delays? Is it pushback on recent rental rate increases? Is there an enrollment decline ahead? Included in this episode is a recorded session from April 11th's ShopTalk that also dove into the questions around negative YOY preleasing velocity. The session panelists included Charlie Matthews from College House, Stacey Lecocke of Asset Management, Ben Modleski of Core Spaces, and Zach Newman from Greystar. This episode is sponsored by TheGuarantors. For more information on how TheGuarantors can help eliminate bad debt and increase occupancy, go to https://bit.ly/3WmNsqa For information or questions about Student Housing Insight, email us at contact@StudentHousingInsight.com . To register for ShopTalk, the monthly webinar for student housing operators, go to www.ShopTalk.info…
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Student Housing Insight
In this episode, Wes shares a conversation from March's ShopTalk regarding the current status of P3 student housing. Joining the conversation is Jason Taylor of The Annex Group, Brad Shaw from Greystar, and Jeremy Doss of Rise. This episode is sponsored by The Guarantors. For more information on how The Guarantors can minimize bad debt for your property or portfolio, go to https://bit.ly/3WmNsqa Register to receive calendar invites for ShopTalk, go to www.ShopTalk.info Questions, job posts, or want to meet at Interface? email us at contact@StudentHousingInsight.com…
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Student Housing Insight
Imagine a world in which student housing properties don't have to rely on parental guarantors to approve an application or have to go after a parent if their student defaults. That is exactly the type of world The Guarantors are creating for their student housing clients. In this episode, Wes sits down with Aaron Victorson & Micah Hollingsworth to discuss how The Guarantors are making life easier for student housing operators while making the assets they manage more profitable through their risk management solutions. Want more info on The Guarantors, go to https://bit.ly/3y9K0VN Have questions for Student Housing Insight, email us at contact@StudentHousingInsight.com Find out more info about SHI at www.StudentHousingInsight.com…
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Student Housing Insight
Are your student housing properties ready for Turn 2024? Is this your first Turn as a manager or supervisor? Then this is the perfect episode to get you and your team ready for this summer. Mat Windsor from The Turn Company joins Wes as a special guest co-host to talk about some of the external influences that may impact Turn this summer and then Wes sits down with Piper Schlink , portfolio director at Cardinal Group, to discuss tips (and maybe a few tricks) to help you have a successful turn. This episode is sponsored by Smarter Furnishings . If you've found yourself short on furniture for this summer, email Dean Harvinson at Smarter today for a quick quote on their in-stock inventory. dean@smarterfurnishings.com Important Links: www.StudentHousingInsight.com www.ShopTalk.info…
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Student Housing Insight
In this Behind the Biz episode, Wes sits down in the studio with Don Flick, principal of BSB Design , to talk about their unique process for bringing student housing projects from idea to reality. If you are looking for an architecture firm for your next student housing development or rehab, get in touch with Don today: dflick@BSBDesign.com For more information on Student Housing Insight, email us at contact@StudentHousingInsight.com or visit our website at www.StudentHousingInsight.com…
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Student Housing Insight
1 16th Annual Interface Student Housing Conference Preview - SHI906 20:45
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Play Later Play Later Lists Like LikedThe largest annual event in the off-campus student housing industry is the Interface Student Housing Conference in Austin, TX. 2024 marks the 16th year of this conference and is being teed up to break its previous attendee records. This year's conference will be held at the JW Marriott in downtown Austin on April 24-26th. In this episode, Wes sits down with Rich Kelley from Interface Conference Group to discuss what's on tap for the event. Click here for information and to register for the Interface Student Housing Conference. Email Student Housing Insight at contact@StudentHousingInsight.com…
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Student Housing Insight
1 Parental Leave & The Student Housing Industry - SHI905 47:17
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Play Later Play Later Lists Like LikedIn this special episode, student housing veteran Whitney Kidd of The Preiss Co . joins Wes to discuss her recent return to work from maternity leave and how the industry is responding to the challenge she gave at the Interface Student Housing Conference in 2022 along with founders of the W. Collective . Whitney and Wes also offer some advice to expecting parents (and the co-workers of expecting parents) on how to prepare for leave as well as the return to work. This isn't the normal SHI episode, but it's an important one regardless if a newborn is in your current season of life or not. This episode is sponsored by South Park Interiors . If you have an upcoming student housing development or value-add renovation coming up, reach out and share your project with SPI. You'll be amazed at the experience and insight they have of the student housing industry and how it will add value to your project! Email Audrey Robinette at Audrey@southparkinteriors.com .…
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Student Housing Insight
1 Stacey Lecocke - Profiles in Student Housing - SHI0904 38:57
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Play Later Play Later Lists Like LikedIn this episode, Wes sits down with the student housing division president at Asset Living , Stacey Lecocke , to talk about her career journey in student housing. Listen to find out how one day in a Texas courtroom changed everything about the career path she thought she was on. This episode is sponsored by Opiniion. Find out more and schedule a demo at www.Opiniion.com/SHI Questions or comments? Email us at contact@StudentHousingInsight.com…
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Student Housing Insight
One thing is for certain, this year's NFL season and the Super Bowl was unlike any year before. Love her or hate her, Taylor Swift illustrated how her influence could breathe new life into an organization that has been under a lot of heat in recent years. But how does that relate to Student Housing? It doesn't... but we did find a way to tie the discussion into the use of NIL and micro-influencers to promote a PBSH community. In this episode, Wes and Gretta provide their take-a-ways from the Super Bowl, the half-time show, and the impact of the Swift/Kelce romance. As they tie it all to NIL, they include a recent ShopTalk conversation on NIL and micro-influencers with Alex Abernathy of Asset Living, Matt Pavlick with Gro Marketing, and Sam Winn with Agency FIFTY3. We're not sure you'll learn anything from this episode but we hope you'll join in the drinking game we created! This episode is sponsored by Opiniion. Check them out at www.Opiniion.com/SHI Resources mentioned: Template NIL Agreement Questions & Comments, email us at contact@StudentHousingInsight.com…
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Student Housing Insight
1 Matt Maxa - Profiles in Student Housing - SHI902 37:51
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Play Later Play Later Lists Like LikedIn the newest installment of SHI's "Profiles in Student Housing" series Wes sits down with Matt Maxa , the COO of Article Student Living . Matt shares his career journey and what led him to make a career out of a part-time job he took while attending the University of Central Florida. Matt also shares what's ahead for Article Student Living, and he shares the newest addition to his shoe collection. This episode is sponsored by Opiniion. If you need to generate more reviews for your property and know the pulse of your residents' satisfaction, Opiniion is the answer! For a special discount, go to www.Opiniion.com/SHI and schedule a demo. Have questions about this episode or SHI? Email us at contact@StudentHousingInsight.com Register for the industry's monthly webinar and stay up on all things related to student housing operations. Go to www.ShopTalk.info…
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Student Housing Insight
1 SHI901 - International Student Enrollment Forecast 34:42
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Play Later Play Later Lists Like LikedIn this episode, Wes shares a recent discussion from a ShopTalk session that he had with Tonya Creamer from Oxford International . Tonya is Oxford International's VP of Higher Education for the U.S. and has an extensive background in international student modality and is often the person establishing housing partnerships for students utilizing Oxford International. That experience not only brings an important perspective, but also some incredible data about where international students are coming from, why they are choosing the schools they are going to, and what type of housing they are looking for. This episode is sponsored by Opiniion ! Opiniion is the reputation management platform of choice by many of the top PBSH/PBSA providers such as Cardinal Group Management, Yugo, and Redstone. Student housing operators can receive a special deal by going to www.Opiniion.com/SHI and booking a demo. Questions for Tonya? Email her at tcreamer@OxfordInternational.com Have questions or suggestions for Student Housing Insight? Email us at contact@StudentHousingInsight.com Register for the student housing industry's monthly webinar at: www.ShopTalk.info…
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