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Never underestimate the power of empathy with Faith Rivers
Manage episode 362367429 series 3355059
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Faith Rivers contains multitudes. In the salon industry, she's worn many hats, including stylist, colorist, salon manager and manager of education and marketing for a major haircare brand. Faith also brings her experiences in theater, journalism, and gender studies, as well as her Buddhist practice to bear in her work and in this wisdom-packed interview.
Topics include:
- Setting and maintain boundaries with guests
- Stay grounded in a job where you're exchanging energy with guests and coworkers all day long
- Tapping into empathy as a stylist
- Creating a safe and welcoming salon company for guests with curls and coils
- Recruiting and retaining staff with expertise in curls and coils
Follow Faith Rivers on Instagram @thefaithrivers
Connect with Faith on LinkedIn
SUMM IT UP is produced by Andrea Muraskin. Music in this episode by Doyeq.
Follow Summit Salon Business Center on Instagram @SummitSalon, and on TikTok at SummitSalon.
Find host Blake Reed Evans on Instagram @BlakeReedEvans and on TikTok at blakereedevans. His DM's are always open! You can email Blake at bevans@summitsalon.com.
Visit us at SummitSalon.com to connect with others in the industry. Join our online community for certified Summit salons, spas, barber shops and beauty schools.
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