Manage episode 236798635 series 2104486
One of the biggest challenges all leaders face, is not having the frameworks and understanding to deal with conflict in the workplace. Some leaders are naturally comfortable with this and some are not.
Episode highlights include:
- The differences between constructive conflict and destructive conflict.
- Why many leaders do not resolve conflict and what the consequences of that are.
- Bell & Harts Eight Causes of Conflict - diagnosing the root cause of conflict.
- The process to resolving conflict and principles around mediating conflict resolution.