Broken Customer Journeys [The Pothole Oracle] - Tales Of Marketing Transformation #010 Tales Of Marketing Transformation podcast

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Business Marketing MBA Innovabiz

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Broken Customer Journeys [The Pothole Oracle] - Tales of Marketing Transformation #010

4y ago 14:37

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Content provided by Dr Jürgen Strauss. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr Jürgen Strauss or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Have you tested your OWN customer journeys? Yes, all of them.

You see, until you experience what your customers experience, all the understanding you've developed with your Empathy Mapping work from the last episode will not bear fruit.

In this episode, I want to talk about your customer journeys - what, I hear you asking, there are many? Yes, sure are! I also want to explore where they could be broken!

Listen to the podcast to learn more.

… continue reading

36 episodes

#Business #Marketing #MBA #Innovabiz

Artwork

Broken Customer Journeys [The Pothole Oracle] - Tales of Marketing Transformation #010

Tales of Marketing Transformation

published 4y ago

Share

MP3•Episode home

Content provided by Dr Jürgen Strauss. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr Jürgen Strauss or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Have you tested your OWN customer journeys? Yes, all of them.

You see, until you experience what your customers experience, all the understanding you've developed with your Empathy Mapping work from the last episode will not bear fruit.

In this episode, I want to talk about your customer journeys - what, I hear you asking, there are many? Yes, sure are! I also want to explore where they could be broken!

Listen to the podcast to learn more.

… continue reading

36 episodes

#Business #Marketing #MBA #Innovabiz

All episodes

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