The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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445 - Healthcare AI Evolution: From Machine Learning to Generative AI. Melvin Chen, KeyReply
Manage episode 422926853 series 2628426
Content provided by Talking HealthTech. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Talking HealthTech or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode of Talking HealthTech, host Peter Birch speaks with Melvin Chen, Co-founder and Chief Commercial Officer of KeyReply.
Melvin shares his global perspective and in-depth insights into how KeyReply transforms the healthcare industry with AI-powered solutions. They discuss KeyReply's journey, the rapidly evolving role of AI in healthcare, particularly in productivity and efficiency improvements, and the exciting expansion plans of KeyReply into the Australian market.
Key Takeaways:
- AI Evolution: The shift from intent-based, machine learning AI to generative AI emphasises how technologies like GPT-3 and GPT-4 have revolutionised capabilities and applications in healthcare.
- Productivity and Efficiency: KeyReply focuses on improving operational productivity for both patients and clinicians, addressing bottlenecks like appointment booking, patient follow-up, and incident management.
- Global Insights: Comparative insights between the healthcare systems in Singapore and Australia were shared, highlighting similar challenges around workforce shortages and high labour costs.
- Voice and Future Tech: The introduction of voice capability and the anticipated advancement to video interactions with technologies like GPT-5 are poised to transform the healthcare landscape further.
- Entry Strategy in Australia: KeyReply aims to demystify AI for the Australian healthcare market and showcase the technology's impact through practical, real-world applications.
Check out the episode and full show notes on the Talking HealthTech website.
Loving the show? Leave us a review, and share it with someone who might get some value from it.
Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit https://www.talkinghealthtech.com/thtplus
Mentioned in this episode:
See you at HLTH Europe in Amsterdam from 17th - 20th of June!
Use the coupon code HE24_PETERBIRCH150 for a €150 discount:
461 episodes
Share
Manage episode 422926853 series 2628426
Content provided by Talking HealthTech. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Talking HealthTech or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode of Talking HealthTech, host Peter Birch speaks with Melvin Chen, Co-founder and Chief Commercial Officer of KeyReply.
Melvin shares his global perspective and in-depth insights into how KeyReply transforms the healthcare industry with AI-powered solutions. They discuss KeyReply's journey, the rapidly evolving role of AI in healthcare, particularly in productivity and efficiency improvements, and the exciting expansion plans of KeyReply into the Australian market.
Key Takeaways:
- AI Evolution: The shift from intent-based, machine learning AI to generative AI emphasises how technologies like GPT-3 and GPT-4 have revolutionised capabilities and applications in healthcare.
- Productivity and Efficiency: KeyReply focuses on improving operational productivity for both patients and clinicians, addressing bottlenecks like appointment booking, patient follow-up, and incident management.
- Global Insights: Comparative insights between the healthcare systems in Singapore and Australia were shared, highlighting similar challenges around workforce shortages and high labour costs.
- Voice and Future Tech: The introduction of voice capability and the anticipated advancement to video interactions with technologies like GPT-5 are poised to transform the healthcare landscape further.
- Entry Strategy in Australia: KeyReply aims to demystify AI for the Australian healthcare market and showcase the technology's impact through practical, real-world applications.
Check out the episode and full show notes on the Talking HealthTech website.
Loving the show? Leave us a review, and share it with someone who might get some value from it.
Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit https://www.talkinghealthtech.com/thtplus
Mentioned in this episode:
See you at HLTH Europe in Amsterdam from 17th - 20th of June!
Use the coupon code HE24_PETERBIRCH150 for a €150 discount:
461 episodes
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Similar to Talking HealthTech
The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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continue reading
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…
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continue reading
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continue reading
Big tech is transforming every aspect of our world. But how? And at what cost? This season of Land of the Giants – The Twitter Fantasy – will tell the story of Twitter (X) at a crucial moment for the platform, exactly one year after Elon Musk took over. Hosted by Vox senior correspondent Peter Kafka, the four-episode season will survey the company's outsize influence on politics and culture. How did Twitter become the Internet’s town square, for better and for worse? And where is it heading, ...
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…
continue reading
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