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Episode Notes [03:47] Seth's Early Understanding of Questions [04:33] The Power of Questions [05:25] Building Relationships Through Questions [06:41] This is Strategy: Focus on Questions [10:21] Gamifying Questions [11:34] Conversations as Infinite Games [15:32] Creating Tension with Questions [20:46] Effective Questioning Techniques [23:21] Empathy and Engagement [34:33] Strategy and Culture [35:22] Microsoft's Transformation [36:00] Global Perspectives on Questions [39:39] Caring in a Challenging World Resources Mentioned The Dip by Seth Godin Linchpin by Seth Godin Purple Cow by Seth Godin Tribes by Seth Godin This Is Marketing by Seth Godin The Carbon Almanac This is Strategy by Seth Godin Seth's Blog What Does it Sound Like When You Change Your Mind? by Seth Godin Value Creation Masterclass by Seth Godin on Udemy The Strategy Deck by Seth Godin Taylor Swift Jimmy Smith Jimmy Smith Curated Questions Episode Supercuts Priya Parker Techstars Satya Nadella Microsoft Steve Ballmer Acumen Jerry Colonna Unleashing the Idea Virus by Seth Godin Tim Ferriss podcast with Seth Godin Seth Godin website Beauty Pill Producer Ben Ford Questions Asked When did you first understand the power of questions? What do you do to get under the layer to really get down to those lower levels? Is it just follow-up questions, mindset, worldview, and how that works for you? How'd you get this job anyway? What are things like around here? What did your boss do before they were your boss? Wow did you end up with this job? Why are questions such a big part of This is Strategy? If you had to charge ten times as much as you charge now, what would you do differently? If it had to be free, what would you do differently? Who's it for, and what's it for? What is the change we seek to make? How did you choose the questions for The Strategy Deck? How big is our circle of us? How many people do I care about? Is the change we're making contagious? Are there other ways to gamify the use of questions? Any other thoughts on how questions might be gamified? How do we play games with other people where we're aware of what it would be for them to win and for us to win? What is it that you're challenged by? What is it that you want to share? What is it that you're afraid of? If there isn't a change, then why are we wasting our time? Can you define tension? What kind of haircut do you want? How long has it been since your last haircut? How might one think about intentionally creating that question? What factors should someone think about as they use questions to create tension? How was school today? What is the kind of interaction I'm hoping for over time? How do I ask a different sort of question that over time will be answered with how was school today? Were there any easy questions on your math homework? Did anything good happen at school today? What tension am I here to create? What wrong questions continue to be asked? What temperature is it outside? When the person you could have been meets the person you are becoming, is it going to be a cause for celebration or heartbreak? What are the questions we're going to ask each other? What was life like at the dinner table when you were growing up? What are we really trying to accomplish? How do you have this cogent two sentence explanation of what you do? How many clicks can we get per visit? What would happen if there was a webpage that was designed to get you to leave? What were the questions that were being asked by people in authority at Yahoo in 1999? How did the stock do today? Is anything broken? What can you do today that will make the stock go up tomorrow? What are risks worth taking? What are we doing that might not work but that supports our mission? What was the last thing you did that didn't work, and what did we learn from it? What have we done to so delight our core customers that they're telling other people? How has your international circle informed your life of questions? What do I believe that other people don't believe? What do I see that other people don't see? What do I take for granted that other people don't take for granted? What would blank do? What would Bob do? What would Jill do? What would Susan do? What happened to them? What system are they in that made them decide that that was the right thing to do? And then how do we change the system? How given the state of the world, do you manage to continue to care as much as you do? Do you walk to school or take your lunch? If you all can only care if things are going well, then what does that mean about caring? Should I have spent the last 50 years curled up in a ball? How do we go to the foundation and create community action?…
Content provided by TechCentral. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by TechCentral or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The TechCentral Show (TCS, for short) is a tech show produced by South Africa's leading technology news platform. It features interviews with newsmakers, ICT industry leaders and other interesting people.
Content provided by TechCentral. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by TechCentral or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The TechCentral Show (TCS, for short) is a tech show produced by South Africa's leading technology news platform. It features interviews with newsmakers, ICT industry leaders and other interesting people.
South Africa has a new player chasing the township fibre broadband market: Wire-Wire Networks has deployed fibre to 15 800 homes in Thembisa (previously Tembisa), a sprawling township in central Gauteng. CEO JP Schmidtke joined the TechCentral Show earlier this week to share exclusive details about the company’s growth plans and to talk about the business opportunity for fibre companies in South Africa’s vast township economy. Schmidtke said Wire-Wire Networks – like other industry players such as Vumatel, Fibertime and Frogfoot – believes townships present the next big expansion opportunity for fibre network operators, though the business model is rather different to the one used to deploy infrastructure in the suburbs. Wire-Wire is offering uncapped fibre – delivered over a meshed Wi-Fi network from fibre endpoints in each home or dwelling, starting at R5 for an hour of uncapped internet access at 100Mbit/s (limited to a single device). Other price plans, which are all uncapped and offer 100Mbit/s, include: • R9 for a one-day plan that connects one device • R39 for a one-week plan that connects one device • R119 for a one-month plan that connects one device • R449 for a one-month plan that supports eight devices • R1 120 for a one-month plan that supports 12 devices Subscribers can connect anywhere in Thembisa where Wire-Wire has coverage and so are not confined to connecting to the network in the vicinity of their own homes. There are no contracts or connection charges, and Wire-Wire provides a “free-to-use” Wi-Fi router and UPS (designed to keep the internet working even during load shedding and other power outages). The fibre is trenched, not delivered aerially, as it the case in many township deployments. In this episode of the TechCentral Show, Schmidtke unpacks how Wire-Wire was formed, talks about its future plans and explains how it hopes to make low-cost fibre broadband profitable in township settings. Wire-Wire’s leadership team consists of Schmidtke as well as fibre industry expert Hendrik Opperman, head of projects (external) Succeed Bvuma, head of technical David Radebe and head of projects (internal) Susan Hattingh. Don’t miss the discussion!…
South African logistics firm Bakers SA recently deployed the first electric trucks to its fleet of more than a thousand vehicles. Working with Stellenbosch-based EV charging and software company Zimi Charge, Bakers’ deployment points a potential future in South Africa in which planet-warming trucks are replaced with electric alternatives. Michael Maas, CEO of Zimi Charge, recently joined Duncan McLeod on the TechCentral Show to talk about the company’s solutions, its deployment for Bakers SA and its expansion plans. In this episode of the show, Maas unpacks: • The projects with Bakers SA, what Zimi Charge supplied and how it works in practice; • The background to Zimi Charge and its focus on deploying both EV charging stations and building the software stack around them; • The current state of EV charging infrastructure in South Africa and what more needs to be done to support the growing number of EVs on South African roads; and • The market opportunity for Zimi Charge. Don’t miss a great discussion!…
China’s DeepSeek rocked US technology stocks last month after the company appeared to have developed an artificial intelligence model akin to OpenAI’s most advanced ChatGPT models at a tiny fraction of the cost. Stocks like Nvidia, Google and Microsoft cratered on the news as it raised serious questions about whether the tens of billions – if not hundreds of billions of dollars – that Big Tech is pouring into AI infrastructure makes sense and whether China is further ahead than many people had realised. To unpack the potential implications of DeepSeek and the rise of Chinese AI models, TechCentral editor Duncan McLeod spoke to South African AI expert and keynote speaker Dean Furman to unpack the subject is greater detail – including what it could mean in the South African context. In this episode of the TechCentral Show, Furman discusses: • Whether China – and DeepSeek specifically – just upended the economics of AI; • Whether American Big Tech firms should be worried; • DeepSeek’s strengths and weaknesses in relation to AI tools from the likes of Google, Meta Platforms and OpenAI; • Chinese government censorship of DeepSeek’s results and whether this matters to users outside China; • The significance of DeepSeek’s models being released using an open-source licence and what this means for the future development of AI; and • How far the world is from AGI, or artificial general intelligence. It’s a fascinating discussion – be sure not to miss it!…
We strongly recommend watching the video version of this episode of TCS. -- Enviro Automotive has launched South Africa’s most affordable electric car yet, the Dayun S5 Mini SUV – and TechCentral has taken the vehicle for a test drive. In this episode of the TechCentral Show, we are joined by Environ Automotive executives Gideon Wolvaardt and Francois Malan to unpack the new Chinese EV and why they believe the S5 Mini is a gamechanger for South Africa’s motoring industry. The four-seater compact SUV features a 31.7kWh ternary lithium battery, offering a range of about 300km and a top speed of 115km/h, making it ideal for urban commuting. The vehicle has a modern interior equipped with a touchscreen infotainment system, multifunction steering wheel and a digital instrument panel. Convenience features include central locking, electric windows and air conditioning that can be operated remotely via an app, allowing drivers to start the vehicle before entering. In this episode of TCS, TechCentral editor Duncan McLeod takes the car for a test drive and shares his views on the build and ride quality – and much more!…
Adam Craker has strong views on what’s needed to turn around South Africa’s fortunes and fix its biggest city, Johannesburg, which has fallen into a state of disrepair. The CEO of iqbusiness, a digital integrator in the Reunert stable formed recently though the merger of IQbusiness and +OneX, is our guest in this episode of the TechCentral Show. Craker – whose career has seen him working for the likes of Accenture, Merchants, Dimension Data and Super Group – tells TechCentral editor Duncan McLeod about his plans for iqbusiness post-merger, how it fits in with Reunert’s overall growth plans and why the transaction made sense. He also unpacks: • His take on the government of national unity and why he remains bullish about South Africa’s prospects; • The news that government is considering listing some of South Africa’s state-owned enterprises on the JSE; • His biggest concerns about the country’s future; and • What needs to be done to save Joburg – and the role of the Jozi My Jozi initiative. Don’t miss a great conversation!…
Matric Live is a study tool to help students in grades 10-12 supplement their in-class learning with additional exercises – and even get exam practice via a digital platform. And it recently won the FNB App of the Year award amid stiff competition from the likes of Checkers Sixty60 and TFG’s Bash. In this episode of the TechCentral Show, Matric Live CEO Kagisho Masae and chief technology officer Lesego Finger tell TechCentral’s Nathi Ndlovu about their journey as a start-up and the growth Matric Live has gone through in the last few years. They delve into: • The inspiration behind the Matric Live app and the problem it seeks to solve for students; • The journey from app idea to full-fledged live system and the challenges faced along the way; • How the application is being monetised while keeping access to the platform free for its users; • The impact Matric Live has had on South African students; • Some success stories about students who have used the app; • Upcoming features to look forward to on the application; • The vision Masae and Finger have for the future of their business; and • The significance of winning the App of the Year award. Masae and Finger tell an inspiring story of battling against the odds and succeeding at solving one of the most foundational problems confronting South African society: the dissemination of quality education to all corners of the country. Don’t miss a great conversation!…
Well-known South African technology entrepreneur Stafford Masie is one of the key backers behind an audacious bid to buy a stake of up to 40% in the South African Rugby Union (Saru)-owned entity that owns the commercial rights to the Springboks brand. Masie, who chairs JSE-listed Altvest Capital – a key player in the consortium making the bid – joins the TechCentral Show with Altvest CEO Warren Wheatley to unpack the plan and what spurred it, and to explain why tech is central to the bid. The bid comes after member unions of SA Rugby last week rejected a plan to sell a 20% in the commercial rightsholder to US-based Ackerley Sports Group for US$75-million. Ackerley has until the end of the year to submit a revised offer, but Wheatley and Masie told TechCentral that they do not expect a deal with the American firm will succeed. The South African consortium is made up of Altvest as well as EasyEquities, RainFin and 27four Investment Managers. In a statement, the consortium explained that if its bid is successful, it will list the special purpose vehicle that has been created to do the deal on the JSE and allow investors to buy shares. This is not dissimilar to Altvest’s business model, which sees it taking stakes in companies on behalf of public shareholders who participate in the economic benefits thereof. “Worth thinking about for the tech community is that our platform allows for ‘crowdfunding’ in a regulated environment that allows for participation in a funding round to anybody with disposable income – from first-time users or customers, all the way through to regulated institutions and pension funds,” Wheatley explained. In this episode of TCS, Masie and Wheatley unpack: • The background to their consortium’s Springboks bid – and why the consortium members came together; • How the bidders will work with SA Rugby to commercialise the rights, assuming their bid is successful; • How the deal could affect broadcast partners; and • Why they believe the deal could be used as a platform for technology innovation in South Africa. It’s an interesting discussion – don’t miss it!…
The South African Reserve Bank is working with its peers in the Southern African region to drive financial inclusion by digitising cash and making instant payments across borders an everyday reality. In this episode of the TechCentral Show (TCS), Tim Masela, head of the National Payments System department at the Reserve Bank – he has been with the Bank for the past 30 years – tells TechCentral’s Nathi Ndlovu about the efforts it is making to create a “cash smart” society not only in Southern Africa but across the Southern African Development Community (Sadc) region. Masela unpacks: • Why the introduction of non-bank fintechs into the national and regional clearance and settlements systems is important; • The importance of designing “fit for purpose” regulations that allow fintech to remain nimble and innovative; • A detailed explanation of how the payments and settlements system worked historically, including how it has evolved in the digital era; • The efforts the Reserve Bank and its regional counterparts are undertaking to standardise financial legislation and regulation across Sadc; - The importance of the Transactions Cleared on an Immediate Basis (TCIB) platform, which facilitates PayShap-style instant payments across borders; - The challenges that currency conversion poses in facilitating instant payments across borders; - Findings from the National Payments Study conducted by the Reserve Bank and released in September; - What a “cash light” and “cash smart” society are and why the Reserve Bank believes this is desirable; and - Where the Reserve Bank stands on crypto assets and the road to their incorporation into South Africa’s National Payments System. Do not miss this insightful and informative episode.…
Datafree Technologies, the company behind popular zero-rated messaging tool MoyaApp, has an ambitious plan to build a R1-billion/year business by tapping to the APN market provided by the mobile operators. In this episode of the TechCentral Show (TCS), Datafree chief commercial officer Kruben Pillay tells Duncan McLeod about the company’s plan to build a software-as-a-service-based APN – or “access point name” – to sell to businesses. An APN is a gateway that allows a mobile device to connect to the network and the internet. Datafree describes itself as a specialist in “mobile data optimisation” that “identified the opportunity to empower inclusive mobile connection by removing the data cost barrier to engage mobile audiences”. To do this, it uses reverse-billing technology for data, not dissimilar to the way toll-free numbers work for phone calls. Although many people use or are at least aware of MoyaApp, much less is known about Datafree. In this episode of TCS, Pillay tells McLeod more about the business. He also unpacks: • His history in the telecommunications industry, including his time at Vodacom and Telkom; • How MoyaApp is doing; • Datafree’s R1-billion/year APN opportunity; and • How APNs work, why companies use them (and why they sometimes run into issues) and Datafree’s APN services for business. Don’t miss the interview!…
The world of telephony might not be particularly sexy, but it is an industry that has changed fundamentally in the past 20 years. And David Meintjes and Rob Lith of Telviva, a South African company specialising in cloud-based unified communications solutions for businesses, has been at the forefront of the technology changes that have swept through the industry in that time. In this episode of the TechCentral Show, the pair tells TechCentral editor Duncan McLeod about the journey from the early days of the business – when it was known as Connection Telecom – to the cloud-based telephony specialist it is today, as Telviva. In the interview, Meintjes and Lith chat about: • The evolution of Connection Telecom, its original mission, and how the business evolved into the unified communications as a service (UCaaS) provider it is today; • How the telephony market in South Africa has changed beyond recognition over the past 20 years; and • Telviva’s international expansion plans and its strategy around acquisitions. There’s plenty more in this interview with two ICT industry legends – don’t miss it.…
South Africa’s rooftop solar installation industry has a bright future and is on track for its second-best year on record, despite the suspension of load shedding in March. That’s according to Andrew Middleton, co-founder and CEO of GoSolr, one of South Africa’s largest rooftop solar installation companies, who spoke to TechCentral editor Duncan McLeod on the TechCentral Show (TCS) earlier this week. According to Middleton, citing figures from Eskom, 749MW of rooftop solar capacity has been installed in South Africa this year, taking the total to 5.9GW. Some 162MW of new rooftop solar was added in the third quarter, down 267MW from the same three months in 2023, when load shedding was frequently at stage 4 or higher. The figures are contained in the latest quarterly report published by GoSolr on the state of the industry. In his interview with TCS, Middleton unpacks: • The impact of the suspension of load shedding on the rooftop solar industry; • What’s driving consumers to consider solar at home today; • The impact of the adoption of electric vehicles on the demand for home solar – and what sort of solar installation consumers who own or are thinking of buying an EV need to consider; • The state of play in the municipalities around feed-in tariff structures – an update on Cape Town, Johannesburg, Tshwane, Nelson Mandela Bay and more; • The future role of embedded generation systems in communities – the way forward and the hurdles that might be encountered; and • Why government was wrong to withdraw the tax rebate on solar panels and to impose higher taxes on their importation. Don’t miss this insightful conversation about the state of South Africa’s rooftop solar industry.…
Nasdaq-listed Equinix has completed construction of the first phase of a new data centre in Johannesburg, part of a R7.5-billion commitment to building cloud infrastructure in South Africa and the rest of the continent over the next five years. The company’s South African MD, Sandile Dube – a former country manager at Hewlett Packard Enterprise and a former executive at Dimension Data (now NTT Data) – tells TechCentral Show host Duncan McLeod about the new Johannesburg data centre, which is located in Isando on the East Rand, and what type of clients it’s hoping to attract. In the interview, Dube chats about: • Equinix’s African investment plans and where it intends to build data centre facilities and why; • The Isando data centre and what it offers; • The Equinix company and its investment focus – including its investments in West Africa; • Whether there is an overbuild of data centres taking place in South Africa. Can market demand sustain the level of investment taking place?; and • How Equinix differentiates itself in an increasingly crowded market. Don’t miss a great interview!…
Lincoln Mali has been at the helm of Lesaka Technologies Southern Africa, a fintech with a sizeable footprint in Southern Africa’s informal markets, since 2021. One of his main tasks has been to turn the company’s finances around by reigning in business units that were haemorrhaging cash in the past. Lesaka’s latest set of financial results suggests it’s making progress. In this episode of TechCentral Show, Mali speaks to TechCentral’s Nathi Ndlovu about: • Lesaka’s latest financial results, breaking down each of the group's key business units; • The resilience of Lesaka’s loans business; • The importance of data analytics in driving Lesaka’s merchant lending business; • The impact of the interest rate cycle on business; • How the digitisation of cash is progressing in the informal market; • Lesaka’s acquisition strategy, including the recent blockbuster purchase of Adumo; and • The rationale behind Lesaka’s primary listing on the Nasdaq in the US (it has a secondary listing on the JSE). Don’t miss this fast-paced episode of the TechCentral Show.…
Communications minister Solly Malatsi, a DA MP and the first non-ANC politician to hold the key technology portfolio in the democratic era, has been in the job for three months – sufficient time to get a broad handle on the big issues. In this first interview with the TechCentral Show, TechCentral editor Duncan McLeod asks Malatsi a range of questions about the sector, including his views on how he plans to address some of the more intractable problems in his inbox. The interview, which was recorded on Friday, 4 October – shortly before he announced he was issuing a policy direction to communications regulator Icasa that could see a big change to empowerment rules governing licensing in the sector – covers a wide range of topics, from Elon Musk’s Starlink to the ongoing feud between the SABC and Sentech. Other topics covered in the interview include: • The minister’s engagements with Starlink and the recent meeting in New York between Musk and President Cyril Ramaphosa; • His views on black economic empowerment and why his top priority is reducing the cost of data and ensuring more South Africans can connect affordably to the internet and online services; • His plan for private sector participation in the Post Office, and whether the company is really worth saving; • The war between the SABC and Sentech, and how it can be resolved; • Future funding models for the SABC and the future of TV licences in South Africa; • The problems at the State IT Agency, and what the focus should be of government’s central IT procurement and services provider; • The planned merger of Sentech and Broadband Infraco and why he believes it needs to happen; • Government’s 40.5% stake in Telkom and what should happen to it; • The road to digital migration and whether there is still a need for terrestrial television in 2024; • 2G and 3G switch-off in South Africa and whether this should be mandated by the government; and • The legislative programme for the department of communications & digital technologies. Don’t miss the interview!…
Donald Valoyi saw the potential market for on-demand grocery delivery in South Africa early on, and his company Zulzi was a pioneer in the space. It even went on to help Shoprite Holdings launch the Checkers Sixty60 app. Zulzi was founded in 2013 as an “aggregator” of various shopping outlets to help consolidate online shopping for customers. Today the company provides support to Sixty60 and continues to operate as a separate entity through seven of its own “dark stores”, or warehouses. Zulzi founder Valoyi joins the TechCentral Show to chat about the company's journey, which began with his exit from corporate South Africa into entrepreneurship. He shares his views on the innovations reshaping the e-commerce sector and how South African businesses should equip themselves to handle competition from international players. Valoyi also chats about: • His entrepreneurial ambitions and why he chose e-commerce as his focus; • The early days of Zulzi, and how he built the business; • How Zulzi’s relationship with Shoprite and the Checkers Sixty60 app came about; • Why Valoyi believes the Post Office is key to driving e-commerce growth in South Africa; • Why the medical sector is ripe for e-commerce disruption; and • How technologies like artificial intelligence are changing the online shopping experience. Don’t miss the interview!…
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