He's been the face and the voice of breakfast... Now he's forcing himself into your ear-hole at a different time. Let Johnny and his team finish off the working day with topical chat and marvellous music. It'll get you home - and make you think. Hear Johnny on Radio X every weekday at 4pm across the UK on digital radio, 104.9 FM in London, 97.7 FM in Manchester, on your mobile or via www.radiox.co.uk.
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Content provided by Alice Fraser. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Alice Fraser or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Insights Unlocked
1 How Anthropologie gets omnichannel right (and what to learn) 27:29
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LikedEpisode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…
Tea With Alice
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Content provided by Alice Fraser. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Alice Fraser or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Every week Alice Fraser, chronic thinker, comedian, ex lawyer and cambridge graduate drinks tea and solves the world. With a rotating cast of bright and brilliant guests.
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333 episodes
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Mark all (un)played …
Manage series 98112
Content provided by Alice Fraser. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Alice Fraser or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Every week Alice Fraser, chronic thinker, comedian, ex lawyer and cambridge graduate drinks tea and solves the world. With a rotating cast of bright and brilliant guests.
…
continue reading
333 episodes
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Alice talks to the magnificent Vince Mancini of Pod Yourself and Frotcast fame. Vince is funny and thoughtful and I really enjoyed this conversation.
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Play Later Play Later Lists Like LikedReginald D Hunter, legendary comedian lies in bed and talks to Alice about when to coddle the audience and when to take them to uncomfortable places.
A solo tea with Alice this week.
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Daily Deals
Similar to Tea With Alice
He's been the face and the voice of breakfast... Now he's forcing himself into your ear-hole at a different time. Let Johnny and his team finish off the working day with topical chat and marvellous music. It'll get you home - and make you think. Hear Johnny on Radio X every weekday at 4pm across the UK on digital radio, 104.9 FM in London, 97.7 FM in Manchester, on your mobile or via www.radiox.co.uk.
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continue reading
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…
continue reading
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continue reading
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continue reading
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