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AI Goes Shopping: Humanizing the Retail Customer Experience
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Manage episode 245305698 series 1244510
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Today’s Buzz: clickz.com reports that 44% of shoppers indicated they would become repeat buyers after a personalized experience, and adoption of AI by marketers is expected to increase by over 250% over the next two years. According to smartdatacollective.com, “Retailers are saying goodbye to intuitive guessing based on old-school data-gathering methods to convert customers. Welcome to the age of machine learning in retail.” howtotoken.com reports “Artificial intelligence and big data are being applied in new ways across the entire retail product and service cycle – from assembly to post-sale customer service interactions. According to Gartner, by 2020, AI chatbots will manage 85% of customer interactions in retail. We’ll ask five experts for their take: Gray Scott, Futuristic Now; Kashif Rahamatullah and Chip Kleinheksel, Deloitte; Roger Roney, SAP; Brian Kilcourse, Retail Systems Research. Join us as explore “AI Goes Shopping: Humanizing the Retail Customer Experience.”
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Archived series ("Inactive feed" status)
When?
This feed was archived on February 01, 2020 23:28 (
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 245305698 series 1244510
Content provided by VoiceAmerica and Bonnie D. Graham. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by VoiceAmerica and Bonnie D. Graham or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Today’s Buzz: clickz.com reports that 44% of shoppers indicated they would become repeat buyers after a personalized experience, and adoption of AI by marketers is expected to increase by over 250% over the next two years. According to smartdatacollective.com, “Retailers are saying goodbye to intuitive guessing based on old-school data-gathering methods to convert customers. Welcome to the age of machine learning in retail.” howtotoken.com reports “Artificial intelligence and big data are being applied in new ways across the entire retail product and service cycle – from assembly to post-sale customer service interactions. According to Gartner, by 2020, AI chatbots will manage 85% of customer interactions in retail. We’ll ask five experts for their take: Gray Scott, Futuristic Now; Kashif Rahamatullah and Chip Kleinheksel, Deloitte; Roger Roney, SAP; Brian Kilcourse, Retail Systems Research. Join us as explore “AI Goes Shopping: Humanizing the Retail Customer Experience.”
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Similar to Technology Revolution: The Future of Now
A weekly podcast on deploying and managing enterprise storage and data
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continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
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…
continue reading
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…
continue reading
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continue reading
From the construction of virtual realities to the internet of things—technology is changing our world every day. But how can we make sure that the quickly-evolving role that tech plays in our lives is one that builds, empowers, and connects us? Host Sherrell Dorsey guides you through the latest ideas from TED Speakers, uncovering the riveting questions that sit at the intersection of technology, society, science, design, business, and innovation. Listen in every Friday.
…
continue reading
Weekly Linux news and analysis by Chris and Wes. The show every week we hope you'll go to when you want to hear an informed discussion about what’s happening.
…
continue reading
Material is a weekly discussion about the Google and Android universe. Your intrepid hosts try to answer the question, “What holds up the digital world?” The answer, so far, is that it’s Google all the way down. Hosted by Andy Ihnatko and Florence Ion.
…
continue reading
Risky Business is a weekly information security podcast featuring news and in-depth interviews with industry luminaries. Launched in February 2007, Risky Business is a must-listen digest for information security pros. With a running time of approximately 50-60 minutes, Risky Business is pacy; a security podcast without the waffle.
…
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