93 Navigating the Therapy Call: Reduce Client Anxiety and Set Clear Expectations

Texas Counselors Creating Badass Businesses

Are you ready to transform your summer slump into a season of growth and preparation? Join us for an insightful coaching session with Dr. Kate Walker, where we uncover essential strategies to elevate your therapeutic practice ahead of the bustling fall season. From increasing client contacts to reducing phone tag and securing first appointments, Dr. Walker shares actionable steps to optimize your practice's performance. Learn how to turn initial client interactions into powerful moments that either convert potentials into new clients or create raving fans who will champion your services.
In this episode, we shift our focus to the heart of counseling: effective communication and setting client expectations. Discover the art of transitioning from counselor-centric language to client-centric conversations that emphasize the collaborative nature of therapy. Dr. Walker outlines a pragmatic approach for initial sessions, including interview-style first meetings, engaging homework, and course corrections based on client feedback. Plus, master techniques to reduce client anxiety during initial calls, transforming them into confident, engaged partners in their therapeutic journey. Tune in for a wealth of insights designed to enhance client satisfaction and engagement in your practice.

Get your step by step guide to private practice. Because you are too important to lose to not knowing the rules, going broke, burning out, and giving up. #counselorsdontquit.

Chapters

1. 93 Navigating the Therapy Call: Reduce Client Anxiety and Set Clear Expectations (00:00:00)

2. Coaching on Client Communication and KPIs (00:00:08)

3. Client Expectations in Counseling Process (00:07:10)

4. Creating Client Satisfaction and Engagement (00:18:23)