017 INTERVIEW: Steve Grass - GM, St. Andrew's East Golf Club - Balancing Innovation with Tradition, Leveraging and Leading With AI

The AceCall.ai Podcast

#MBA #Business #AceCall.ai

1:15:36

In this episode, we welcome back David French, columnist for The New York Times , former constitutional attorney, and author of Divided We Fall . We discuss the current state of American democracy, the challenges of political division, and how we can engage in civil discourse despite deep ideological differences. David also shares a personal update on his family and reflects on the profound trials and growth that come with adversity. 📌 What We Discuss: ✔️ How David and his family navigated the challenges of a serious health crisis. ✔️ The rise of political polarization and the factors driving it. ✔️ Why distinguishing between “unwise, unethical, and unlawful” is crucial in analyzing political actions. ✔️ How consuming different perspectives (even opposing ones) helps in understanding political dynamics. ✔️ The role of Christian values in politics and how they are being redefined. ⏳ Episode Highlights 📍 [00:01:00] – David French’s background and his journey from litigation to journalism. 📍 [00:02:30] – Personal update: David shares his wife Nancy’s battle with cancer and their journey as a family. 📍 [00:06:00] – How to navigate personal trials while maintaining faith and resilience. 📍 [00:10:00] – The danger of political paranoia and the pitfalls of extreme polarization. 📍 [00:18:00] – The "friend-enemy" paradigm in American politics and its influence in Christian fundamentalism. 📍 [00:24:00] – Revisiting Divided We Fall : How America’s divisions have devolved since 2020. 📍 [00:40:00] – The categories and differences of unwise, unethical, and unlawful political actions. 📍 [00:55:00] – The balance between justice, kindness, and humility in political engagement. 📍 [01:00:00] – The After Party initiative: A Christian approach to politics focused on values rather than policy. 💬 Featured Quotes 🔹 "You don't know who you truly are until your values are tested." – David French 🔹 "If we focus on the relational, we can have better conversations even across deep differences." – Corey Nathan 🔹 "Justice, kindness, and humility—if you're missing one, you're doing it wrong." – David French 🔹 "The United States has a history of shifting without repenting. We just move on." – David French 📚 Resources Mentioned David French’s Writing: New York Times David’s Book: Divided We Fall The After Party Initiative – More Info Advisory Opinions Podcast (with Sarah Isgur & David French) – Listen Here 📣 Call to Action If you found this conversation insightful, please: ✅ Subscribe to Talkin' Politics & Religion Without Killin' Each Other on your favorite podcast platform. ✅ Leave a review on Apple Podcasts, Spotify, or wherever you listen: ratethispodcast.com/goodfaithpolitics ✅ Support the show on Patreon: patreon.com/politicsandreligion ✅ Watch the full conversation and subscribe on YouTube: youtube.com/@politicsandreligion 🔗 Connect With Us on Social Media @coreysnathan: Bluesky LinkedIn Instagram Threads Facebook Substack David French: 🔗 Twitter | BlueSky | New York Times Our Sponsors Meza Wealth Management: www.mezawealth.com Prolux Autogroup: www.proluxautogroup.com or www.granadahillsairporttransportation.com Let’s keep talking politics and religion—with gentleness and respect. 🎙️💡…

14 days ago 1:01:15

MP3•Episode home

📞 Want to get started tinkering with A.I. at your golf club?

Call +1 (866) 838-8581 to claim your FREE copy of The Golf Club AI Amplifier™, a short, high-value guide designed to help you maximize your productivity with ChatGPT—whether you’re brand new to it or already using AI.

In this episode of The AceCall.ai Podcast, we sit down with Steve Grass, General Manager and Executive Professional at St. Andrew’s East Golf & Country Club.

With over two decades of experience managing some of Canada’s top private clubs—including The Nest at Friday Harbour, Coppinwood, The Briars, and Angus Glen—Steve shares his insights on what it takes to successfully lead a traditional private golf club in today’s evolving landscape.

The conversation covers:

⛳ Successes & Challenges at St. Andrew’s East – How Steve and his team maintain excellence in a private equity club with no outside tournaments and no tee times.
🏌️ Balancing Tradition & Innovation – The art of modernizing a club while respecting its history and long-standing member expectations.
🤖 Leveraging AI in Golf Club Management – How AI is reshaping operations, enhancing the member experience, and streamlining efficiencies.
🚀 The Future of Golf Club Technology – What’s next in golf club management, from data analytics to emerging tech in coaching and player development.
⏳ Time Management & Productivity Hacks – Steve’s best strategies for balancing leadership, operations, and personal life in a demanding role.

If you’re a golf club manager, operator, or industry professional, this episode is packed with valuable takeaways on navigating change, embracing technology, and leading a club into the future.

🚀 BONUS: Free Resource! Want to make sure you’re asking the right questions before choosing AI-driven pricing software? Call 1-866-838-8581 and ask for our free Gift Resource with all the best vendor questions! 📞🎁

🔗 Listen Now and discover how to make data work for your club—because the future of golf management is AI-powered.

🎧 Subscribe, rate, and review the show to never miss an episode!

22 episodes

The AceCall.ai Podcast

017 INTERVIEW: Steve Grass - GM, St. Andrew's East Golf Club - Balancing Innovation with Tradition, Leveraging and Leading With AI

The AceCall.ai Podcast

published 14 days ago

MP3•Episode home

📞 Want to get started tinkering with A.I. at your golf club?

In this episode of The AceCall.ai Podcast, we sit down with Steve Grass, General Manager and Executive Professional at St. Andrew’s East Golf & Country Club.

The conversation covers:

🔗 Listen Now and discover how to make data work for your club—because the future of golf management is AI-powered.

🎧 Subscribe, rate, and review the show to never miss an episode!

22 episodes

#MBA #Business #AceCall.ai

All episodes

The AceCall.ai Podcast

1
022 How to Increase Membership Retention in a Competitive Market 33:53

3 days ago33:53

33:53

📞 Want to start tinkering with A.I. at your golf club? Call +1 (866) 838-8581 to claim your FREE copy of The Golf Club A.I. Amplifier™ , a short, high-value guide designed to help you maximize your productivity with ChatGPT —whether you’re brand new to it or already using AI. Just let our AI Receptionist know that's what you are calling for and we will send it over to you right away. ---- Welcome to another episode of The AceCall.ai Podcast, where we help golf club managers win with AI! Are you struggling to keep your golf club members engaged and renewing year after year? ⛳🏌️‍♂️ In today’s ultra-competitive market, member retention is more crucial than ever. It’s not just about acquiring new golfers—it’s about creating an experience so valuable they never want to leave. In this episode of The AceCall.ai Podcast , Co-Hosts Clayton Elliott and Brad Milligan break down proven strategies to reduce churn, increase engagement, and build a thriving club community that keeps members loyal for the long haul. We’ll also explore how AI and automation are changing the game for golf club management, making retention easier and more predictable than ever before. In This Episode, You’ll Learn: ✅ The top reasons golf club members leave (and how to prevent it) ✅ How to create an exceptional, personalized member experience ✅ The power of flexible membership options to meet diverse golfer needs ✅ How events, social engagement, and exclusivity keep members loyal ✅ Why AI-driven automation can help predict and prevent churn ✅ Actionable marketing and communication tactics to retain more members Retention isn’t about forcing members to stay—it’s about making your club so engaging, so valuable, that leaving is never an option. 🚀 📞 Want to supercharge your member retention with Voice AI? Call us at +1 (866) 838-8581 to learn how our Voice AI-powered solutions can boost engagement, increase renewals, and transform your golf club’s success. 👉 Don’t forget to subscribe to The AceCall.ai Podcast for more expert insights on growing and scaling your business! 🔗 Listen on Apple, Google, and all other podcast players here https://acecall.ai/podcast 🔊 Listen Now and Take Your Club to the Next Level! #GolfPodcast #GolfClubRetention #GolfBusiness #GolfMarketing #AIForGolf #GolfTech…

The AceCall.ai Podcast

1
021 - 21 Ways Golf Club Managers Can Use ChatGPT to Work Smarter and Faster 44:00

5 days ago44:00

44:00

📞 Want to start tinkering with A.I. at your golf club? Call +1 (866) 838-8581 to claim your FREE copy of The Golf Club AI Amplifier™, a short, high-value guide designed to help you maximize your productivity with ChatGPT—whether you’re brand new to it or already using AI. Just let our AI Receptionist know that's what you are calling for and we will send it over to you right away. 🚀 AI is changing the game in golf club management! From automating member communications to improving staff training and optimizing event planning, AI-powered tools like ChatGPT are helping General Managers, Golf Pros, Food & Beverage Managers, and other Golf Club Managers save time, boost efficiency, and deliver a better experience for members. In this episode of The AceCall.ai Podcast , co-hosts Clayton and Brad dive into 21 practical ways golf club managers can use ChatGPT to streamline operations, market their clubs more effectively, and enhance member engagement. They’ll cover: ✅ How General Managers can automate emails, improve financial reporting, and conduct market research. ✅ How Golf Pros can use AI for lesson planning, club fitting recommendations, and pro shop sales. ✅ How Food & Beverage Managers can optimize menus, social media marketing, and customer feedback responses. ✅ The biggest misconceptions about AI in golf and why clubs that adopt it will have a competitive edge . ✅ Alternative AI tools to ChatGPT that managers should consider. ✅ Expert prompt-writing tips to get the best results from AI. 🎧 Hit play now and start transforming how your golf club operates with AI! 📞 Want even better prompt templates for your library? Call our Voice AI Receptionist at +1 (866) 838-8581 and ask for the The Golf Club A.I. Amplifier™ , and we’ll send it to you right away! 📅 Book a free AI demo for your golf club here: https://acecall.ai/demo-cal 📩 Subscribe to our newsletter for AI insights & updates! https://acecall.ai/newsletter 🔗 Follow us on social media for more golf tech content! https://x.com/AceCallAI #GolfClubManagement #AIforGolf #ChatGPT #GolfPros #GolfBusiness #GolfTech…

The AceCall.ai Podcast

1
020 How to Handle Difficult Members and Complaints Like a Pro 30:39

7 days ago30:39

30:39

Welcome to another episode of The AceCall.ai Podcast , where we help golf club managers win with AI! In today’s episode, co-hosts Clayton Elliott and Brad Milligan explore ideas and share insights and best practices for neutralizing difficult members. Because member complaints can be a Golf Club General Manager’s worst nightmare —draining your time, frustrating your staff, and making daily operations way more stressful than they need to be. Some members are simply impossible to please , and no matter how hard you try, they’ll always find something to complain about. So, how do you take back control and handle difficult members like a pro ? In this episode, Clayton Elliott and Brad Milligan dive into: ✅ Why member complaints take over your time (and how to stop it) ✅ How difficult members create stress & low morale for staff ✅ 5 expert-backed strategies to handle complaints efficiently ✅ The Complaint Funnel system to filter nonsense before it reaches you ✅ How automation & AI can cut complaints in half ✅ Why rewarding great members can shift your club’s culture 📞 Tired of wasting hours on complaints due to your club's missed calls from members? Try our Voice AI Receptionist today at 1 (866) 838-8581 and see for yourself how it can eliminate and replace your voicemail overnight. 🔊 Listen now & take control of your club’s complaint process!…

The AceCall.ai Podcast

1
019 INTERVIEW: Tyler Fitzgerald - Co-Manager, Carleton Golf & Yacht - Embracing and Using AI to Its Full Potential 52:43

10 days ago52:43

52:43

📞 Want to start tinkering with A.I. at your golf club? Call +1 (866) 838-8581 to claim your FREE copy of The Golf Club AI Amplifier™ , a short, high-value guide designed to help you maximize your productivity with ChatGPT—whether you’re brand new to it or already using AI. Just let our AI Receptionist know that's what you are calling for and we will send it over to you right away. In this latest episode of The AceCall.ai Podcast , we sit down with Tyler Fitzgerald, Director of Golf and Co-Manager at Carleton Golf & Yacht Club , to explore how AI is revolutionizing club management and operations. Tyler shares invaluable insights on: ✅ Embracing AI in golf club management – How Carleton Golf & Yacht Club has leveraged TrackMan technology to open up year-round operations and enhance the member experience. Also, Tyler shares about his own journey with AI and how it is helping him and his staff get more done easier, faster, and better. ✅ Operational efficiency & staff utilization – How AI-driven automation is helping free up staff from administrative tasks, allowing them to focus on member engagement. ✅ Challenges & lessons learned – The biggest roadblocks clubs face when adopting AI and how to get board members, staff, and members on board. ✅ The future of AI in golf – How AI-powered scheduling, food & beverage management, and even agronomy innovations could redefine club operations. This episode is packed with real-world strategies, first-hand experiences, and practical advice for club managers looking to integrate AI into their daily operations. Whether you’re a seasoned GM already leveraging AI, or new to the tech and looking for ways to enhance your club’s efficiency, Tyler’s perspective offers valuable insights into the future of golf management. 🎧 Listen now and discover how AI can revolutionize your club’s operations! 🔔 Subscribe to The AceCall.ai Podcast for more insights on how AI is helping golf club managers win in today’s competitive landscape. 💬 Got questions? Want to share your thoughts? Request for an episode topic? Call us today—we’d love to hear from you!…

The AceCall.ai Podcast

1
018 INTERVIEW: Matt Savage - GM, Mill Run Golf Club - His Success With Autonomous Pickers + Toptracer 59:59

12 days ago59:59

59:59

📞 Want to get started tinkering with A.I. at your golf club? Call +1 (866) 838-8581 to claim your FREE copy of The Golf Club AI Amplifier™ , a short, high-value guide designed to help you maximize your productivity with ChatGPT—whether you’re brand new to it or already using AI. How AI-Powered Range Pickers Are Transforming Golf Course Operations: A Conversation with Matt Savage of Mill Run Golf Club In this insightful episode of The AceCall.ai Podcast , we sit down with Matt Savage , General Manager of Mill Run Golf Club , to explore how AI-powered automation is revolutionizing golf course operations. Matt shares invaluable insights on: ✅ The decision to embrace automation – How Mill Run Golf Club transitioned to automated range picking and why it was the right move. ✅ Operational efficiency & staff utilization – How automation has freed up employees for higher-value tasks and improved the golfer experience. ✅ Challenges & lessons learned – The real-world hurdles faced during implementation and how he and the club overcame them. ✅ The future of automation and AI in golf – What’s next for AI-driven operations, including predictive maintenance, autonomous fairway mowers, and member personalization. This episode is packed with real-world strategies, first-hand experiences, and practical advice for club managers looking to innovate their operations with autonomous range pickers and Toptracer . Whether you’re a seasoned GM well-verse in the latest tech, or new to the role and exploring how automation and/or AI can enhance your club’s efficiency, Matt’s perspective offers something for everyone. You can follow Mill Run Golf Club on Facebook , X (Twitter) and Instagram for updates on their events, course play, and latest innovations. 📞 Ready to see AceCall.ai in action? Call +1 (866) 838-8581 today to test-drive our Voice AI Golf Club Receptionist and book a demo! 🎧 Listen now and discover how AI can revolutionize your club’s operations! 🔔 Subscribe to The AceCall.ai Podcast for more insights on how AI is helping golf club managers win in today’s competitive landscape. 💬 Got questions? Want to share your thoughts? Call us today and let us know—we’d love to hear from you!…

The AceCall.ai Podcast

1
017 INTERVIEW: Steve Grass - GM, St. Andrew's East Golf Club - Balancing Innovation with Tradition, Leveraging and Leading With AI 1:01:15

14 days ago1:01:15

1:01:15

📞 Want to get started tinkering with A.I. at your golf club? Call +1 (866) 838-8581 to claim your FREE copy of The Golf Club AI Amplifier™ , a short, high-value guide designed to help you maximize your productivity with ChatGPT—whether you’re brand new to it or already using AI. In this episode of The AceCall.ai Podcast , we sit down with Steve Grass , General Manager and Executive Professional at St. Andrew’s East Golf & Country Club . With over two decades of experience managing some of Canada’s top private clubs—including The Nest at Friday Harbour, Coppinwood, The Briars, and Angus Glen —Steve shares his insights on what it takes to successfully lead a traditional private golf club in today’s evolving landscape. The conversation covers: ⛳ Successes & Challenges at St. Andrew’s East – How Steve and his team maintain excellence in a private equity club with no outside tournaments and no tee times. 🏌️ Balancing Tradition & Innovation – The art of modernizing a club while respecting its history and long-standing member expectations. 🤖 Leveraging AI in Golf Club Management – How AI is reshaping operations, enhancing the member experience, and streamlining efficiencies. 🚀 The Future of Golf Club Technology – What’s next in golf club management, from data analytics to emerging tech in coaching and player development. ⏳ Time Management & Productivity Hacks – Steve’s best strategies for balancing leadership, operations, and personal life in a demanding role. If you’re a golf club manager, operator, or industry professional , this episode is packed with valuable takeaways on navigating change, embracing technology, and leading a club into the future. 🚀 BONUS: Free Resource! Want to make sure you’re asking the right questions before choosing AI-driven pricing software? Call 1-866-838-8581 and ask for our free Gift Resource with all the best vendor questions! 📞🎁 🔗 Listen Now and discover how to make data work for your club—because the future of golf management is AI-powered. 🎧 Subscribe, rate, and review the show to never miss an episode!…

The AceCall.ai Podcast

1
016 Dynamic Pricing, Predictive Analytics, and the Future of Tee Times and How AI is Transforming Revenue Management 35:34

17 days ago35:34

35:34

📞 Want to get started tinkering with A.I. at your golf club? Call +1 (866) 838-8581 to claim your FREE copy of The Golf Club AI Amplifier™ , a short, high-value guide designed to help you maximize your productivity with ChatGPT—whether you’re brand new to it or already using AI. Golf club managers, are you leaving money on the table with outdated pricing strategies? ⛳ AI-powered dynamic pricing and predictive analytics are transforming the way clubs optimize tee times, increase revenue, and enhance the player experience. In this episode of the AceCall.ai Podcast , Clayton Elliott (AI tech guy) and Brad Milligan (golf industry veteran) dive deep into: ✅ How dynamic pricing works for golf clubs – and why it’s the future for some (many?) clubs 🚀 ✅ Real-world case study: How Pebble Beach Golf Links successfully implements AI-driven pricing 📊 ✅ The biggest challenges golf clubs face when rolling out dynamic pricing – and how to overcome them 🏌️‍♂️ ✅ What clubs must have in place before implementing AI-powered pricing ⚙️ ✅ The 10 essential questions to ask vendors before investing in dynamic pricing software 🤖💡 💡 Key Takeaway: Dynamic pricing isn’t just about raising rates—it’s about maximizing tee sheet occupancy , offering competitive pricing , and boosting customer satisfaction with data-driven decisions. 🚀 BONUS: Free Resource! Want to make sure you’re asking the right questions before choosing AI-driven pricing software? Call 1-866-838-8581 and ask for our Free Gift Resource with all the best vendor questions! 📞🎁 🔗 Listen Now and discover how to make data work for your club —because the future of golf management is AI-powered. 🎧 Subscribe, rate, and review the show to never miss an episode! #GolfManagement #AIforGolf #DynamicPricing #GolfRevenue #TeeTimeOptimization #GolfClubTech…

The AceCall.ai Podcast

1
015 INTERVIEW: Ted Pease - GM, Tarandowah Golfers Club - Timeless Management Precepts & Principles, Leading Through Crises, Leveraging Intergenerational Wisdom 1:14:19

19 days ago1:14:19

1:14:19

📞 Want to get started tinkering with A.I. at your golf club? Call +1 (866) 838-8581 to claim your FREE copy of The Golf Club AI Amplifier™ , a short, high-value guide designed to help you maximize your productivity with ChatGPT—whether you’re brand new to it or already using AI. In this inaugural guest interview episode of The AceCall.ai Podcast , we sit down with Ted Pease , General Manager of Tarandowah Golfers Club , to explore the enduring principles of golf club management that stand the test of time. Ted shares invaluable insights on: ✅ Timeless leadership precepts – The fundamental management principles that never go out of style. ✅ Leading through crises – Lessons learned from navigating challenges and ensuring club resilience. ✅ Intergenerational wisdom – ideas and insights for bridging the gap between seasoned industry veterans and the next generation of golf club staff, management, and leaders. This episode is packed with great stories, real-world strategies, and practical advice to help you elevate your club’s operations, foster strong leadership, and future-proof your management approach. Whether you're a seasoned GM or an aspiring club leader, Ted’s perspective offers something for everyone. You can follow Tarandowah Golfers Club on Facebook , X , and Instagram . 📞 Ready to see AceCall.ai in action? Call +1 (866) 838-8581 today to test-drive our AI Voice Receptionist and book a demo call! 🎧 Listen now and discover how AI can revolutionize your club’s operations! 🔔 Subscribe to The AceCall.ai Podcast for more insights on how AI can help golf club managers win in today’s competitive landscape. 💬 Got questions? Want to share your thoughts? Drop us a message—we’d love to hear from you!…

The AceCall.ai Podcast

1
014 Crash Course In AI For Golf Management 29:44

21 days ago29:44

29:44

📞 Want to get started tinkering with A.I. at your golf club? Call +1 (866) 838-8581 to claim your FREE copy of The Golf Club AI Amplifier™ , a short, high-value guide designed to help you maximize your productivity with ChatGPT—whether you’re brand new to it or already using AI. AI is no longer just for Silicon Valley—it’s transforming golf club management in ways you never imagined. From optimizing tee time scheduling and automating course maintenance to improving member engagement, AI is the key to running a more efficient and profitable golf club. But what exactly is AI, and how can club managers take advantage of it today? In this episode of The AceCall.ai Podcast , co-hosts Clayton Elliott , an AI tech entrepreneur, and Brad Milligan , a seasoned golf pro, break down everything you need to know about AI in golf management. They start with the basics—what AI is and how it works—before diving into the key components of AI that are already reshaping golf course operations. 🔹 What you’ll learn in this episode: ✅ What AI is and how it applies to golf management ✅ The 5 key components of AI that golf clubs can use today ✅ How AI-powered tee time scheduling can reduce no-shows and maximize revenue ✅ The role of predictive analytics in course maintenance and staff management ✅ How AI personalizes the member experience to drive engagement and retention 📞 Ready to see AceCall.ai in action? Call +1 (866) 838-8581 today to test-drive our AI Voice Receptionist and book a demo call! 🎧 Listen now and discover how AI can revolutionize your club’s operations! 🔔 Subscribe to The AceCall.ai Podcast for more insights on how AI can help golf club managers win in today’s competitive landscape. 💬 Got questions? Want to share your thoughts? Drop us a message—we’d love to hear from you!…

The AceCall.ai Podcast

1
013 Crafting a 5-Star Member Experience: What the Best Clubs Do Differently 55:05

24 days ago55:05

55:05

📞 Want to get started tinkering with A.I. at your golf club? Call +1 (866) 838-8581 to claim your FREE copy of The Golf Club AI Amplifier™ , a short, high-value guide designed to help you and your staff maximize your productivity with ChatGPT—whether you’re brand new to it or already using AI. ⛳ What separates an average golf club from an elite, five-star experience? Today’s episode of The AceCall.ai Podcast breaks down exactly what the best clubs do differently to create an unparalleled membership experience that keeps members engaged, loyal, and actively referring new guests. Join Brad, a seasoned golf pro , and Clay, an AI tech expert , as they dive into the key strategies top-tier clubs use to elevate their service and create a club atmosphere that members never want to leave. 🔹 In This Episode, You’ll Learn: ✔️ Why first impressions matter – The importance of a well-structured onboarding process that makes new members feel like VIPs from day one. ✔️ How to master white-glove service – What it takes to anticipate member needs, deliver proactive hospitality, and create an experience members rave about. ✔️ The power of exclusivity – How the best clubs offer meaningful perks, luxury facilities, and continuous upgrades to keep members invested. ✔️ Why a sense of community is critical – How top-tier clubs build a culture that fosters deep connections, networking, and long-term retention . ✔️ How to implement all of this in your club – Actionable strategies you can start using today to create a truly five-star member experience . 🚀 PLUS: Want to experience next-level member engagement at your club? Call 1 (866) 838-8581 now to test-drive our AI Voice Receptionist and see how it can enhance customer service, automate bookings, and improve efficiency. Book a follow-up with us today to learn how AceCall.ai can help you elevate your club’s operations .…

The AceCall.ai Podcast

1
012 How To Win A New Member For Life With Exceptional Onboarding - Master the First Impression By Creating a VIP Onboarding Experience 43:54

26 days ago43:54

43:54

The AceCall.ai Podcast

1
011 Creating a Strong Membership Referral Culture 37:06

8 weeks ago37:06

37:06

📞 Want to get started tinkering with A.I. at your golf club? Call +1 (866) 838-8581 to claim your FREE copy of The Golf Club AI Amplifier™ , a short, high-value guide designed to help you and your staff maximize your productivity with ChatGPT (or your preferred alternative) —whether you’re brand new to it or already using A.I. Just let our A.I. Receptionist know that's why you are calling and we will get you the guide right away. Welcome to another episode of The AceCall.ai Podcast , where we help golf club managers win with AI! In today’s episode, hosts Clayton Elliott and Brad Milligan dive deep into the art of turning your club’s members into passionate brand ambassadors through a strong membership referral culture. Building a membership base through referrals isn't just an effective way to grow—it’s the best way to attract high-quality members who already share your club's values. But many clubs rely on passive word-of-mouth, hoping referrals will happen by chance. In this episode, we explore how to make referrals a consistent and intentional part of your membership growth strategy. What You’ll Learn in This Episode: 🏌️‍♂️ Why referrals are the best source of new members: Understand how referrals can bring in engaged, long-term members who are more likely to contribute positively to your club’s culture. 🎯 Turning members into brand ambassadors: Discover practical ways to encourage your members to actively promote your club, from casual conversations to special “Bring a Friend” events. 💡 Incentives that actually work: Learn why cash incentives often fail and how to create compelling experiential rewards that motivate your members to refer their friends. 🔥 The power of exclusivity: Find out how making referrals feel like an invitation-only privilege can drive higher-quality leads and create a sense of prestige around your membership. 👏 Celebrating member referrals: Understand how public recognition and appreciation can create a ripple effect, encouraging even more members to get involved in the referral process. 📋 Implementation made easy: Get a step-by-step guide to launching a “Members Bring Members” campaign that makes referrals a natural, ongoing part of your club’s culture. Whether you’re starting from scratch or looking to enhance an existing referral program, this episode will provide you with actionable insights to transform your membership referral process into a powerful growth engine for your golf club. Connect With Us If you want to see how AI can streamline your club operations and transform the member experience, try our AI Voice Receptionist for yourself! Call 1-866-838-8581 to experience it in action or book a demo today to learn more about how we can help your club win with AI. Don’t forget to subscribe to the AceCall.ai Podcast so you never miss an episode, and if you enjoyed today’s conversation, please leave us a rating and review . Your feedback helps us continue to deliver value to golf club managers like you. #GolfClubManagement #MembershipGrowth #GolfMarketing #PrivateGolfClubs #GolfClubSuccess…

The AceCall.ai Podcast

1
010 How To Maximize Staff Satisfaction and Retention At Your Golf Club 46:32

9 weeks ago46:32

46:32

The AceCall.ai Podcast

1
009 The Generational Gap In Golf Grows (And What This Means For Club Managers) 31:02

9 weeks ago31:02

31:02

The AceCall.ai Podcast

1
008 21 Voice AI Use Cases in Golf Clubs: What's Possible Today and Tomorrow 38:07

9 weeks ago38:07