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Fighting First Party Fraud and Chargebacks in e-Commerce - with Jeff Otto of Riskified

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Manage episode 420860782 series 2728612
Content provided by Daniel Faggella. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Daniel Faggella or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Today’s guest is Jeff Otto, CMO of Riskified. Riskified is a publicly traded SaaS company that specializes in fraud and chargeback prevention. In conversation with Emerj CEO and Head of Research Daniel Faggella, Jeff explains the ethical and business dilemmas surrounding chargebacks in online retail – particularly those for first-party fraud. Throughout their conversation, Jeff pulls from Riskified research and surveys with merchants across the globe to illustrate the enormity of the problem and why both chargebacks and first-party fraud are on the increase. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

  continue reading

833 episodes

Artwork
iconShare
 
Manage episode 420860782 series 2728612
Content provided by Daniel Faggella. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Daniel Faggella or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Today’s guest is Jeff Otto, CMO of Riskified. Riskified is a publicly traded SaaS company that specializes in fraud and chargeback prevention. In conversation with Emerj CEO and Head of Research Daniel Faggella, Jeff explains the ethical and business dilemmas surrounding chargebacks in online retail – particularly those for first-party fraud. Throughout their conversation, Jeff pulls from Riskified research and surveys with merchants across the globe to illustrate the enormity of the problem and why both chargebacks and first-party fraud are on the increase. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

  continue reading

833 episodes

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