))
Interview with Ward Plumbing, Heating & Air’s Brad Waldrop - BPMP #132
Manage episode 375636840 series 2930488
Content provided by Mark Ambrose. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark Ambrose or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Today we have a special guest on the podcast, Brad Waldrop, General Manager and Co-Owner of Ward Plumbing, Heating, and Air in Western North Carolina.
Ward PH&A has been in business since 1977 and Brad and his co-owners bought the company several years back and installed software, systems, training, marketing, and more that exponentially grew the business.
This is a great conversation about taking a business from the stone age and bringing it into the modern world.
We talked a lot about creating company culture, hiring great humans instead of great techs, and how training, leadership, and performance pay to develop a team where everyone is motivated and truly cares about every aspect of their customer’s experience.
I have no doubt that you’ll wish this interview didn’t end. Brad openly shares all he learned along the way to success and how that knowledge can help your company.
Guest Website:
https://www.wardph.com/
For more podcast episodes, visit
www.battleplan-marketing.com/podcast/
Grow Sales Without Ads:
https://plumber-dominance.com/reactivation
Battle Plan Marketing®
Next-Level Marketing for Contractors
Capture - Book - Close
https://battleplan-marketing.com/
LinkedIn
https://linkedin.com/company/battleplan-marketing
147 episodes
Share
