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The Future of Guest Services: Software Innovations for a Professional Touch

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Manage episode 408780963 series 1457347
Content provided by Mark Simpson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark Simpson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Welcome to Boostly Podcast Episode 719.

This episode of the Boostly podcast features a deep dive into Breezeway, a property operations and guest experience platform, with its CEO and founder, Jeremy. The platform, which focuses on helping short-term rental hosts improve the guest experience through optimal property preparation, maintenance, and communication, is discussed in detail. Jeremy shares insights into the genesis of Breezeway, its core functionalities including detailed task management, messaging for seamless host-guest communication, and guidebooks for enhancing guest experience. The podcast further explores the importance of operational excellence in the hospitality industry, especially for short-term rentals, the evolving trends towards professionalism, and how Breezeway's integrated solutions address the operational complexities facing hosts today. Finally, Jeremy discusses the future of guest experience and teases upcoming features aimed at further reducing the operational load on hosts while elevating guest satisfaction.

www.breezeway.io

https://www.linkedin.com/company/breezeway/

https://www.instagram.com/breezeway.io/?hl=en

https://Boostly.co.uk

https://Boostly.co.uk/5steps

https://instagram.com/boostlyuk

https://Boostly.co.uk/podcast

Learn more about your ad choices. Visit megaphone.fm/adchoices

  continue reading

686 episodes

Artwork
iconShare
 
Manage episode 408780963 series 1457347
Content provided by Mark Simpson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark Simpson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Welcome to Boostly Podcast Episode 719.

This episode of the Boostly podcast features a deep dive into Breezeway, a property operations and guest experience platform, with its CEO and founder, Jeremy. The platform, which focuses on helping short-term rental hosts improve the guest experience through optimal property preparation, maintenance, and communication, is discussed in detail. Jeremy shares insights into the genesis of Breezeway, its core functionalities including detailed task management, messaging for seamless host-guest communication, and guidebooks for enhancing guest experience. The podcast further explores the importance of operational excellence in the hospitality industry, especially for short-term rentals, the evolving trends towards professionalism, and how Breezeway's integrated solutions address the operational complexities facing hosts today. Finally, Jeremy discusses the future of guest experience and teases upcoming features aimed at further reducing the operational load on hosts while elevating guest satisfaction.

www.breezeway.io

https://www.linkedin.com/company/breezeway/

https://www.instagram.com/breezeway.io/?hl=en

https://Boostly.co.uk

https://Boostly.co.uk/5steps

https://instagram.com/boostlyuk

https://Boostly.co.uk/podcast

Learn more about your ad choices. Visit megaphone.fm/adchoices

  continue reading

686 episodes

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