Let's take back control of our day 💪

The Bureau Briefing

35:02

The healing power of fitness goes far beyond physical benefits—for today’s guest, it’s a form of self-expression and a celebration of what the body can do. In this episode, host Nora McInerny sits down with fitness personality Ivylis Rivera, who shares her deeply personal journey of navigating life with Chronic Migraine while holding onto her passion for movement. Ivylis opens up about the struggle of staying active while facing the fear of triggering a headache or migraine attack and the resilience it takes to keep pushing forward—a resilience that carried her through the challenging journey of finding a Chronic Migraine treatment plan that worked for her. Join Nora and Ivylis as they explore the concept of “soft living,” a philosophy Ivylis embraces—staying active, listening to your body, and building trust in oneself. Click here for Product Information, including Boxed Warning and Medication Guide, or visit https://abbv.ie/prescribing_info See omnystudio.com/listener for privacy information.…

3 years ago 41:56

MP3•Episode home

This is probably gonna sound obvious, but if it was more of us would do it. Before we can be effective and motivated we have to know what we want to achieve. Not what needs to get done, there’s a big difference. And there should be alignment in your personal and professional life in what you're doing. If I do X then I can do Y. Here are some things I’m trying to regain my sense of perspective and progress. Check out the email newsletter: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=9bc3608155

190 episodes

Let's take back control of our day 💪

The Bureau Briefing

published 3 years ago

MP3•Episode home

190 episodes

All episodes

1
Love Your Users 23:26

2 years ago23:26

23:26

In this long lost episode, Tevi Hirschhorn shares with us ways in which you can build a real relationship with your users. How UX can be designed to show love for them - and get them to love you back.

1
We’ve got some tough choices to make 38:26

3 years ago38:26

38:26

While we have a lot of support, the core Bureau team is myself and Lori Averitt. When more membership money started coming in I thought maybe we should grow the team so we can do more. But once we had the results from the Better Bureau Survey I realized I was looking at it wrong. We need to focus our time on what gives Bureau members the most value vs. figuring out how to keep doing all the things at a bigger scale. So here is some of what we’re rethinking. More in the newsletter too: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=fd2af4c346…

1
What Does Web 3.0 Mean For Us? 31:19

3 years ago31:19

31:19

The web is a funny place, and I don’t just mean cat memes (but yes, I do also mean cat memes). It’s weird to buy a couch online and then get nothing but couch ads for weeks like you needed a second one. Or say something online and suddenly have a mob of people show up to tell you you're wrong when you were just talking about cats on a couch memes. I'm new to taking Web 3.0 seriously so I truly welcome others to help educate me. But here's how I understand it. Web 1.0 was the democratization of information Web 2.0 was the democratization of content creation and community Web 3.0 is the democratization of the internet itself Could Web3 be the salvation of the web? And what's our role in making that happen? Read on and let's see!…

1
How to find a good broker to sell your shop 40:53

3 years ago40:53

40:53

Thanks to everyone who sent in their "you need to know" and "I wish I'd known" replies to our last newsletter. Your experiences and insights helped us put together this approach to finding an effective broker. Listen to the show, but also check out more in the newsletter: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=5381963ac4…

1
Beware of the Broker Feeding Frenzy 27:40

3 years ago27:40

27:40

I was talking with David C. Baker the other day about the high amount of webshops that are for sale right now. I’ve been in the digital services space for over 20 years and there has never been anything like this in our industry. He’s seeing the same surge and we dug into some of the challenges owners are facing. Should they sell? How do they determine their value? What are the first steps in the process? This level of interest with a lack of experience in selling a business means many of us have to be careful. More on this topic in the email newsletter: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=78e991f706…

1
10 + 1 things that are take aways from 10 years of the Bureau - Part 2 32:53

3 years ago32:53

32:53

The Bureau is 10 years old! Of course we've learned a thing or two over the past decade. So here are 2nd half of the 10-ish of those. Have you seen the weekly email newsletter yet? https://us4.campaign-archive.com/home/?u=3c7b14630509cce52d23ffec0&id=790197d7f2

1
10 + 1 things that are take aways from 10 years of the Bureau - Part 1 34:20

3 years ago34:20

34:20

The Bureau is 10 years old! Of course we've learned a thing or two over the past decade. So here are 10-ish of those. Have you seen the weekly email newsletter yet? https://us4.campaign-archive.com/home/?u=3c7b14630509cce52d23ffec0&id=790197d7f2

1
The Ethical Web Design Framework 34:56

3 years ago34:56

34:56

We're talking with Warren Wilansky about his company Plank's approach to designing ethically driven websites. Which is where he and his team developed and released for us all to dig into; Plank's Ethical Web Design Framework. Get the weekly email newsletter: https://us4.campaign-archive.com/home/?u=3c7b14630509cce52d23ffec0&id=790197d7f2…

1
Everybody is getting paid! Well almost. 36:22

3 years ago36:22

36:22

We’ve all been trying to figure out what’s going on with compensation and benefits since the great resignation started. Over 3.8 million people quit their jobs in April of 2021 looking for better pay, conditions and work/life balance. For those with a career in digital, it sure looks like they found it. But is it sustainable? Read on to learn more. Oh, and if you’re a member, check the #announcements channel in Slack. You’ll find the complete 2022 Salary Guide waiting for you. 😉 It's all in the email newsletter: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=50ec3a0211…

1
Happiness is great, but is it a goal? 👊 33:54

3 years ago33:54

33:54

There are things I believe in very strongly when it comes to managing clients: We have to establish and maintain trust. We have to actively listen and confirm what we heard. We need to make sure bad news travels at the same speed as good news. But should we focus on client happiness? I think it can lead to some big problems, honestly. But happy clients bring huge benefits. And since International Happiness Day is just around the corner, let's dig into this! It's all in the email newsletter too: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=e29a8d7ff9…

1
How to handle bumps in the road with clients 44:50

3 years ago44:50

44:50

Most shop owners keep a mental tally of clients and finances, even if you’re not the one making sales calls and running spreadsheets every day. And the last thing you want is a pissed-off client ripping you a new one for a situation that’s been brewing for a while, especially when the whole thing could have been solved by a simple chat earlier. It's all in the newsletter too: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=a589f259f4…

1
Let's take back control of our day 💪 41:56

3 years ago41:56

41:56

1
Why Are Soft Skills So Damn Hard? 🤷‍ 41:34

3 years ago41:34

41:34

Michael Scott was clearly the best part of The Office (don’t @ me, Dwight stans). Because while he was not great at the business part of his job, he was even worse at the intangibles. And some of us were probably laughing because of our own insecurities. I feel confident in saying that if you’re reading this, you’re already a better leader than he was. But since that’s a pretty low bar to clear, we probably all still have some room for improvement as leaders. It’s easy for us to get caught up in the numbers without remembering that we’re all people with wants and needs, and placing a little more emphasis on that side of the business can help with culture, retention and the bottom line, as well. Let’s discuss! Check out the email newsletter: https://us4.campaign-archive.com/home/?u=3c7b14630509cce52d23ffec0&id=790197d7f2…

1
Are you offering "unlimited" time off? 29:58

3 years ago29:58

29:58

Nobody likes having limits placed on them. After all, this is the land of all-you-can-eat breadsticks, right? And if more is better, unlimited vacation time might be the sweetest treat of all. But can you really let your team take as much time off as they want? What are the rules? And what's the impact if you do? Check it out in the email newsletter: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=52a3053556…

1
Are you a control freak? Be careful, it can cost ya! 26:28

3 years ago26:28

26:28

Sometimes doing something yourself is the best way to get it done, like brushing your teeth. Other times, not so much. If you struggle with being a -- what’s a nicer term for “control freak”? -- you’re not alone. It pretty much goes with the territory of being an entrepreneur. And guess what? When you're keeping control over the small stuff you aren't allowing yourself to focus where you really are the only person for the job. Planning the future of your company! Sign up for the email newsletter: https://us4.campaign-archive.com/home/?id=790197d7f2&u=3c7b14630509cce52d23ffec0…

The Bureau Briefing

1
Raising your rates in 2022?! 30:24

3 years ago30:24

30:24

There's a lot to consider as you raise your rates or grow your company or whatever as it's all related. Let's review some of these from the most recent Summit. Check out more in the email newsletter: https://us4.campaign-archive.com/home/?u=3c7b14630509cce52d23ffec0&id=790197d7f2

The Bureau Briefing

1
Covid vs. The Bureau | Round 2 32:20

3 years ago32:20

32:20

Well, well, well. If it isn’t our old friend Covid. And just as we were getting back to in-person events. But wait one darned minute! There’s a big difference this time. We’re ready. Not to say that it doesn’t suck, or that it’s just like it used to be. But that we have a plan. Get the email newsletter here: https://us4.campaign-archive.com/home/?u=3c7b14630509cce52d23ffec0&id=790197d7f2…

The Bureau Briefing

1
Let's focus on real change this year. 32:20

3 years ago32:20

32:20

I spent a few hours reviewing all of the new year's resolutions for businesses and found 34 that had merit. But most of them were more about doing a specific thing versus making changes that impact everything. With that in mind, I categorized them and came up with five actions I think we can all take to make ourselves and our companies better in the new year and beyond. Of course, I could be a cotton-headed ninny muggins. So let me know what you think! Learn more with the email newsletter: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=1db76c9bc8…

The Bureau Briefing

1
For once, let's surrender to the holidays. 37:27

3 years ago37:27

37:27

We're all creative leaders. And as leaders, we struggle when the need to lead takes a break. So our brains fill that space with other things we should be doing. And we often feel lazy or afraid an opportunity is slipping away from us if we don't "take advantage of the downtime." Let's collectively say to hell with that. Join us with the 12 steps to relaxing over the holidays. Get the 12 steps from the weekly newsletter: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=b7049c55f6…

The Bureau Briefing

1
Events are back in-person 31:55

3 years ago31:55

31:55

After two years Bureau Events are happening in-person with Owner Camp. The energy was great and there is more in store for 2022. If you aren't already, get signed up for the email newsletter: https://us4.campaign-archive.com/home/?u=3c7b14630509cce52d23ffec0&id=790197d7f2

The Bureau Briefing

1
2022 should be more about you. 36:49

3 years ago36:49

36:49

Enough is enough, am I right? We've all been working so hard and we needed to. But now we've got to slow down and take care of ourselves. Take solace in our survival through two of the toughest years humans have collectively faced. Listen in as we go over Carl’s recent Marathon, but the point is how to enjoy life… Get the weekly newsletter to read more: https://us4.campaign-archive.com/home/?u=3c7b14630509cce52d23ffec0&id=790197d7f2…

The Bureau Briefing

1
The best gifts don't need a logo on them 31:45

3 years ago31:45

31:45

We’ve all been there. You look up and it’s December and you still haven’t finalized your holiday gifts for clients. You wonder what swag can you get made in time? Or... maybe we’ll make it a New Years' gift to buy some time! OK, maybe all of you are awesome and it was just me dropping the ball? Either way, keep reading to learn about some of the top client gift ideas mentioned in the Bureau Slack channels over the past couple of years. Get the list from this week's newsletter: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=ede2fca29f…

The Bureau Briefing

1
ConvergeSE... The Golden Years... 47:43

3 years ago47:43

47:43

We often drop a lot of references to conferences and events we've attended and even produced together, in this episode we talk about the history of the Converge conference. Get the weekly newsletter to read more. https://us4.campaign-archive.com/home/?id=790197d7f2&u=3c7b14630509cce52d23ffec0

The Bureau Briefing

1
The Origin Story: Carl's nGen Works Journey Part 4 of 4 24:45

4 years ago24:45

24:45

From nGen to the Bureau of Digital it's been a ride of a lifetime. Here is part four: The 3rd Act. Get the weekly newsletter to read more. https://us4.campaign-archive.com/home/?id=790197d7f2&u=3c7b14630509cce52d23ffec0

The Bureau Briefing

1
The Origin Story: Carl's nGen Works Journey Part 3 of 4 30:07

4 years ago30:07

30:07

From SXSW to distributed teams nGen grows and then things get dicey. Here is part Three: Saying Your Goodbyes. Get the weekly newsletter to read more. https://us4.campaign-archive.com/home/?id=790197d7f2&u=3c7b14630509cce52d23ffec0

The Bureau Briefing

1
The Origin Story: Carl's nGen Works Journey Part 2 of 4 32:53

4 years ago32:53

32:53

In part two of the nGen story, Gene and Carl talk about the shift from Flash to Web Standards, the collaborative nature of a young industry, finding your people, and the birth of Happy Webbies. Get the weekly newsletter to read more. https://us4.campaign-archive.com/home/?id=790197d7f2&u=3c7b14630509cce52d23ffec0…

The Bureau Briefing

1
The Origin Story: Carl's nGen Works Journey Part 1 of 4 33:03

4 years ago33:03

33:03

Carl's experiences with starting, running and closing down nGen Works have come up a lot in our episodes. A listener mentioned we never get the full story of how nGen started, grew and eventually ended. So let’s do this! Here is part one: The Origin Story. Get the weekly newsletter to read more. https://us4.campaign-archive.com/home/?id=790197d7f2&u=3c7b14630509cce52d23ffec0…

The Bureau Briefing

1
How do you define BURNOUT? 40:41

4 years ago40:41

40:41

Burnout is a state of emotional, mental, and often physical exhaustion brought on by prolonged or repeated stress. Feeling it? Let's go through some definitions of burnout and how you might be feeling it or dealing with it. Check out the weekly email newsletter: https://us4.campaign-archive.com/home/?u=3c7b14630509cce52d23ffec0&id=790197d7f2…

The Bureau Briefing

1
Don't tie your self-worth to your job 28:44

4 years ago28:44

28:44

Let's say you're at a conference, someone walks up to you during one of the breaks and asks what you do? What do you say? I run a digital agency? Let’s find a better way to define ourselves that doesn’t impact our happiness after a bad day at work or maybe during a pandemic. Read more in the newsletter: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=ef116dae21…

The Bureau Briefing

1
Signs a remote teammate is struggling 32:59

4 years ago32:59

32:59

One major difference with working remotely is how hard it can be to tell when someone is feeling down. Especially when we're all working to maintain our own mental health. Let's look at some things to look for and ways you can help. Read more in the newsletter: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=ef116dae21…

The Bureau Briefing

1
What has big challenges & a huge upside? 36:35

4 years ago36:35

36:35

Let's keep talking about other ways we can make money besides traditional services. Personally, I'm a huge fan of maintenance agreements. In my experience, they are easy to sell, provide opportunities to keep the team busy when things slow down, and frequently turn into new business opportunities. So keep your peepers on the page and let's get going! Get the weekly newsletter to read more: https://us4.campaign-archive.com/home/?id=790197d7f2&u=3c7b14630509cce52d23ffec0…

The Bureau Briefing

1
More about policies and potential fallout 31:27

4 years ago31:27

31:27

Last week we got into vaccination policies and how you can approach that or not. This week we follow up on some of the great conversation around this topic from the Bureau Slack Channels on the same topic. More like this in the email newsletter: https://us4.campaign-archive.com/home/?u=3c7b14630509cce52d23ffec0&id=790197d7f2…

The Bureau Briefing

1
How do we protect the team and the company? 28:05

4 years ago28:05

28:05

It's pretty obvious we're in unchartered territory here. As the pandemic continues to make headlines, we're staying focused on what comes next. For many of us, that involves growing the team and getting back to the office. Which explains why the Bureau Slack has been very chatty regarding vaccination policies. Read on for info on what to consider plus links to articles and resources that can help. And before you put any policy in place, have your legal team look it over. This stuff is tricky.…

The Bureau Briefing

1
We only lose when we quit trying. 38:13

4 years ago38:13

38:13

Another rough day. Everything feels like one step forward and two steps back. Somebody new joins the team... another person leaves. And that person that left was loved by the client. A client who is now cranky because the team keeps changing. So you make time to smooth things over. But... you're tired. And for every hurdle you clear you can see two more ahead of you. So where do you find the energy to keep going? Journey on fearless reader, the answers await you below. Check out the email newsletter here: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=81923a173f…

The Bureau Briefing

1
Want instant chaos? Hire a jerk. 34:45

4 years ago34:45

34:45

I get it. You've had that position open for two months and work isn't getting done. But bring in someone who isn't a team player, no matter how talented, and things will get worse. If you haven't before, read The No Asshole Rule. Or actually, just write "No Assholes" on a post-it note and keep it near your computer. Oh, and keep reading for more reassurances on why it's always a bad idea to hire a jerk. Get the weekly newsletter to read more. https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=2581655b45…

The Bureau Briefing

1
When things really go off the rails... 31:51

4 years ago31:51

31:51

Ever been involved in a lawsuit or gotten real close to it? Here's some war stories that Carl and Gene have been through so you can feel better about yourselves. Get the weekly newsletter to read more. https://us4.campaign-archive.com/home/?u=3c7b14630509cce52d23ffec0&id=790197d7f2

The Bureau Briefing

1
Relax, you got this! 8:47

4 years ago8:47

8:47

Running a shop is hard. Especially when you never went to school for business. And never planned on having people work for you. Plus you now have clients with needs, budgets and expectations that make you nauseous. But you’re here now so let’s talk about it. Spoiler alert; you’re doing great. Check out the Bureau Email Newsletter: https://us4.campaign-archive.com/home/?u=3c7b14630509cce52d23ffec0&id=790197d7f2…

The Bureau Briefing

1
Emojis, inclusion and navigating change 26:09

4 years ago26:09

26:09

Recently in the Bureau Slack, a conversation took place about emoji usage among employees. Emojis are part of our language now. And just like words, they matter. So listen as Gene and Carl talk about the history, evolution and impact emojis are having on how we communicate.

The Bureau Briefing

1
If you could, would you do it all over again? 33:49

4 years ago33:49

33:49

What's the personal toll of running your own company? The emotional side, the impact it has on your family. You're going to be torn between providing for your family financially versus emotionally and it will drive your decisions. What ways would you do things differently if you had a chance to do it all again? If you haven't already, why not subscribe to the email newsletter? https://us4.campaign-archive.com/home/?u=3c7b14630509cce52d23ffec0&id=790197d7f2…

The Bureau Briefing

1
Transparency and Trust in Your Organization 33:23

4 years ago33:23

33:23

How do you build trust through transparency in your organization. How much is too much and what happens if you go too far or don't give it the respect it deserves. Check out the Bureau's weekly emails, sign up if you haven't already! https://us4.campaign-archive.com/home/?u=3c7b14630509cce52d23ffec0&id=790197d7f2…

The Bureau Briefing

1
Would you want to work for you? 34:41

4 years ago34:41

34:41

Even shops with healthy cultures and deep pockets are experiencing turnover and struggling to hire. Look at almost any research and you'll see that a competitive salary is an important part of the equation, but not the most important. So there are opportunities to get to yes with a reasonable salary if it's partnered with great benefits and flexibility. But even that's not going to be enough. We've got to let go of some old beliefs and reinvent our companies. Because otherwise, we probably won't want to work there ourselves before too long. Read on fearless leader! More on this in the weekly newsletter: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=ca6421a6e0…

The Bureau Briefing

1
Keeping Your Cool in Tough Situations 29:15

4 years ago29:15

29:15

It's a different kind of difficult right now. Pandemic uncertainties aside, and that's a big aside, most of us are still struggling to find people to join the team. And the people we do have are being tempted with shiny new opportunities and higher salaries. Oh, and there's still the matter of trying to get out of a lease since the office isn't gonna play the same role in the future. Or is it? Take a breath... Things are changing and we'll get through this. But make no mistake, you are not alone in this silliness. Read on for some ideas on keeping your wits about you. More in the email newsletter: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=1059072724…

The Bureau Briefing

1
Retainers Rock! Retainers Stink! 39:11

4 years ago39:11

39:11

There are a lot of polarizing things when it comes to running a webshop. It still blows my mind that retainers are one of them. But it's a great reminder that we're all in this business for different reasons and with different needs. So let's take a look at the good, bad, and sometimes ugly reality of retainers in digital services. Read more about it in the weekly newsletter: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=3305643cca…

The Bureau Briefing

1
What do you do when they disappear? 40:11

4 years ago40:11

40:11

We've all been there. You put your best effort into a proposal and the prospect is excited! You've told the team it's 99% in the bag. The agreement goes over and... crickets. A follow-up email goes out to make sure they got it. Nothing. You call and leave a voicemail. Hello? Is this thing on? So what do you do now? Well... read on and we'll look at why it may have happened and some suggestions from the Bureau community on getting them to come back. Get the weekly email to read more: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=681edb02e0…

The Bureau Briefing

1
To B-Corp or not to B-Corp? 32:55

4 years ago32:55

32:55

For a few years, there's been chatter in the community about B-Corps. A lot of the talk has been about how hard it is to qualify and is it worth it. Lately, with the difficulty in hiring talent, B-Corps seem to have a leg up on everyone else as people want to work for a company with a commitment to doing good things in the world. So what exactly is a "Benefit Corporation", how do you become one, and is it worth it? Get the weekly newsletter to read more: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=3a290753a2…

The Bureau Briefing

1
Why your client doesn't trust you 38:05

4 years ago38:05

38:05

From the moment you come in contact with a prospective client you should be laying the groundwork for a relationship built on trust. Not only does this involve being honest and transparent, but also keeping your commitments. And let them know you expect the same from them for the best outcome. For more best practices from the Bureau Community to keep things on the right path check out the weekly email newsletter: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=b1c9723a6c…

The Bureau Briefing

1
When clients want to manage the design 28:41

4 years ago28:41

28:41

Sometimes our clients misunderstand what it is we do when it comes to Design and UX for their projects, it can be treated as an afterthought or just as "make it pretty" type of work. What happens when your client wants to bring the design in-house or have their own resource handle that part of the project? Do you have strategies or tactics for how to handle this when it happens to you? For more on how to create successful client relationships make sure you on the list for the weekly email newsletter: https://us4.campaign-archive.com/?id=b1c9723a6c&u=3c7b14630509cce52d23ffec0…

The Bureau Briefing

1
Let's get real about clients & budgets 35:33

4 years ago35:33

35:33

What's the price? What's the budget? This is still a challenging part of projects for many web studios and prospects. But it doesn't have to be! We're the experts and the professionals. It's our job to walk prospects through the process of establishing cost and options of how they'll compensate us for the work we'll do. Work that will make them more profitable. So if you've ever felt like you were in a budgeting standoff, keep reading for insights on a better way to support your prospects and ease the strain on your client relationships. Even more in this week's email newsletter: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=2d9cbb8f72…

The Bureau Briefing

1
Getting Testimonials & Negotiating NDAs 26:57

4 years ago26:57

26:57

Each week we'll be highlighting what Digital Agencies in the Bureau community are excited about. This week we dig into ways to get testimonials out of your clients and how-to overcome some challenges when they don’t really want to give them to you or even when it seems like you can’t because of contracts or NDA’s. We've got some great tips and tricks and even a little legal insight waiting for you in this week's newsletter: https://us4.campaign-archive.com/?u=3c7b14630509cce52d23ffec0&id=a5b17d74c1…

The Bureau Briefing

1
Work Lessons From The Pandemic 22:51

4 years ago22:51

22:51

Each week we'll be highlighting what Digital Agencies in the Bureau community are excited about. This week we take a look at the biggest lessons we've learned from working during the pandemic. For more ways it helped, check out this week's newsletter: http://bit.ly/BureauBriefing142 Also, catch the show on Youtube: https://youtu.be/Z2oPUs1asJw…

The Bureau Briefing

1
Back to the Office with Irish Titan 52:05

5 years ago52:05

52:05

With so much uncertainty in our lives, how do we decide when to reopen our offices? And when we do how do we make sure we're keeping everyone safe? Join Carl and Darin Lynch as they discuss the Irish Titan Return to Work Plan. You'll also get the opportunity to ask your questions on the air.

The Bureau Briefing

1
Blindspot: Hidden Biases of Good People with Dr. Randy Blazak 1:03:05

5 years ago1:03:05

1:03:05

On this week's podcast, Carl and special guest Dr. Randy Blazak will discuss unconscious bias and how mental processes we aren't even aware of often affect what we think and decisions we make. Understanding the role we each play in enabling systemic racism and racial injustice are critical in disabling them.…

The Bureau Briefing

1
Finding Stability in Shaky Times with Dr. Sherry Walling 45:40

5 years ago45:40

45:40

In this episode, Dr. Walling and Carl talk about the mental challenges of being stuck at home and balancing work, family, and personal time. Lots of great questions from Bureau members as well, covering the dangers of remote work for workaholics, how to deal with slowdowns in new business, and manging with the fear of losing your livelihood. You can also watch the live video of this episode here: https://youtu.be/5TyGJP76W_E…

The Bureau Briefing

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Supporting Each Other Through Covid-19 9:49

5 years ago9:49

9:49

Also, please send us the best resources and your questions for the Bureau Experts AMA . As always, we appreciate your support.

The Bureau Briefing

1
Episode 136: InVision & Building Community for Design Leaders 41:08

5 years ago41:08

41:08

Thank you to Mailchimp . Mailchimp makes it possible for us to put on amazing events and programs. Be sure to check them out and show them some love. And of course, InVision . InVision does so much for the community and their resources are fantastic. See how they can help you collaborate on UX and design , and check out resources including designbetter.co .…

The Bureau Briefing

1
Episode 135: VMware & Clarity, An Open Source Design System 22:35

5 years ago22:35

22:35

Looking for in-depth training on selling, maintaining and governing design systems? Join us Friday, June 19 in NYC for our Design Systems Workshop , facilitated by Sparkbox 's Ben Callahan .

The Bureau Briefing

1
Episode 134: Growth, Resilience & Trust 24:51

5 years ago24:51

24:51

Growth Camp is the opportunity to get together with fellow entrepreneurs and digital leaders to learn how to navigate the twists and turns of scaling a company. Join us at the Biltmore, April 19–22, and dig into strategies and solutions to achieve lasting growth.

The Bureau Briefing

1
GoDaddy's Rebrand & Focus on Everyday Entrepreneurs 23:05

5 years ago23:05

23:05

If you haven’t visited GoDaddy lately, it’s time to take another look. With a recent rebrand and the introduction of GoDaddy Guides and new web and marketing tools, GoDaddy has shed its skin and PR issues of the past. Today, their focus is on simplicity and helping entrepreneurs at every stage of their journey. Over the past five years, Jared Lewandowski has been working with GoDaddy’s team to elevate the user experience. As Head of Design & User Experience, Presence & Commerce, he’s seen the team grow from five to 40 to 100 designers, with plans to take that number even further. As Jared says, GoDaddy has outgrown its awkward teenage years and really come into its own lately. Learn more about GoDaddy’s new brand, their focus on empathy and how they’re surfacing insights to help entrepreneurs gain an advantage.…

The Bureau Briefing

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Episode 132: Better Communication for Better Projects 29:27

5 years ago29:27

29:27

When you’re busy, it’s easy to let things like project plans, status reports and well-planned meetings fall by the wayside. But when these things slip, so does communication and trust with stakeholders. No matter how you work—agile, waterfall, hybrid, etc.—you have a plan in place. There are a series of steps that you will take to get the work done. And to keep things moving, you’ll need stakeholders to be involved and in the loop. They need to know when and where to plug in so you can negotiate risks, get feedback and meet deadlines. Brett Harned, Founder of the Digital PM Summit and Director of Education at TeamGantt, outlines three solid PM tools that can help foster better communication, more trusting relationships and a brighter future for your projects. Listen in.…

The Bureau Briefing

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Episode 131: The Roller Coaster of Growth 17:40

5 years ago17:40

17:40

Growth. It’s a topic that touches every team and organization, one that can elicit a full spectrum of emotions ranging from optimism to fear, elation, doubt and a longing for the “good old days.” But as hard as growth is, change is inevitable. It’s something that we, as leaders, strive to embrace, and can successfully help one another navigate. If you're the leader of a team or in charge of an organization, it often feels like you have to grow. Grow your leadership skill set, grow your team, scale your process, increase output, develop systems and so on. As you grow, you may start noticing cracks in the foundation: core values, culture and external brand perceptions may start to erode. You may even start seeing cracks in your own ability to lead. Because growth changes us as leaders, sometimes in ways that we don’t anticipate. Sure, fear of failure can stop us in our tracks. But what about fear of success? Or a desire to just keep things as is? Tune in for musings on the roller coaster of growth.…

The Bureau Briefing

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Episode 130: Holiday Wishes from the Bureau 11:15

5 years ago11:15

11:15

Bureau events are a place for digital professionals to connect with peers, explore ideas and learn from one another. See what we have planned for 2020, and join us! View calendar of events. With Bureau Bucks , you can spend this year's budget on next year's events. Plus you'll get an additional 10% in Bureau Bucks added to your account if you buy before December 31, 2019 . So enjoy the flexibility of choosing which events, programs or opportunities you'd like to take advantage of in the future.…

The Bureau Briefing

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Episode 129: Headspace's Approach to Mindfulness & Community 33:39

5 years ago33:39

33:39

Thank you to our partners, Mailchimp and VOGSY ! Mailchimp is always changing things up to help you improve your business. From social media to postcards and their new website builder , there are so many tools you’ll want to check out. Also, VOGSY. If you want to gain powerful business insights to improve efficiency and keep more of your hard-earned profits, VOGSY can help. Learn more about their automation platform built on G Suite.…

The Bureau Briefing

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Episode 128: Keeping a Customer Focus at Mailchimp 22:31

6 years ago22:31

22:31

Thank you to Mailchimp , InVision , VOGSY and Media Temple for their support of our inaugural Digital Diversity Days, and their generous contributions to the Bureau Diversity, Equity & Inclusion (DE&I) scholarship fund. With donations totaling $26,000, the DE&I scholarship will go live once more. These organizations have done so much to strengthen the Bureau community, so be sure to show them some love. Also, special thanks to Sparkbox who handled all of the planning and logistics for Digital Diversity Days. Our time together was thought-provoking and a wonderful opportunity to learn and connect. This week’s episode was recorded previously and we’ve been holding it for a big announcement…Mailchimp now has a new website builder that will integrate seamlessly with your emails, landing pages, signup forms, social posts and ads. And there’s even more coming out soon, so stay tuned.…

The Bureau Briefing

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Episode 127: Making Your Health a Priority 28:05

6 years ago28:05

28:05

Mailchimp is an amazing marketing platform and agency partner. They do so much for the community—check them out and be sure to show them some love. If you run a professional services company, give VOGSY a look. From quote to cash, they can help you with all of your operations to keep more of that hard-earned money.…

The Bureau Briefing

1
Episode 126: Sharknado's Thunder Levin on Sci-Fi Storytelling 29:52

6 years ago29:52

29:52

It’s the week after the Digital PM Summit and we have so many people to thank. Thank you to Brett Harned and Lori Averitt of the Bureau for putting together all of the fantastic programming and event details, and to everyone who attended and supported the event—all of our volunteers and speakers, Zoho Projects , Smartsheet , InVision , Mailchimp and VOGSY . Without your help, none of this would have been possible.…

The Bureau Briefing

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Episode 125: A Step-By-Step Guide to Building Your Internship Program 41:54

6 years ago41:54

41:54

Thank you to our amazing partners for making The Bureau Briefing possible! VOGSY has done so much for the community. If you’re looking for a professional services automation tool that can help you get a handle on what’s coming through your shop and how to improve, VOGSY is your answer. And of course, Mailchimp . Mailchimp has been a steadfast supporter of the Bureau since the very beginning. Their marketing platform and Partner Program are outstanding. Give them a look to take advantage of everything they have to offer.…

The Bureau Briefing

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Episode 124: It's Lonely at the Top: Fighting Leadership Isolation 28:01

6 years ago28:01

28:01

There are so many opportunities to connect and dig into challenges before the year is out. Here’s what’s coming up: The seventh Digital PM Summit is in Orlando in less than two weeks! Registration closes this Friday, October 11—and we’re close to a sellout. So don’t wait any longer to snag your spot. Register today. If you care about diversity and want to build on the research that shows that diverse teams build better products, join us in Dayton, Ohio, on November 13-14 for Digital Diversity Days at Sparkbox . There is no cost to attend this event, so join us and make an impact in your workplace and in the industry. Finally, Ops Week is coming to San Francisco, November 4–8. From our Financial Metrics, Forecasting and Operations Workshop to a workshop focused on Effective Collaboration for Teams and Ops Camp , block out some dedicated time to focus on the inner workings of your organization. Thank you to our amazing partners for making The Bureau Briefing possible! Mailchimp is the marketing platform for anyone who works on the web and wants to promote their organization or promote their client’s organization. They have a great partner program , so check it out. From quote to cash, VOGSY will help you understand what’s going on inside your services organization, and also help you get better at what you do and keep more of the money you earn.…

The Bureau Briefing

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Episode 123: Trust, Openness & Biz Dev Accountability 42:30

6 years ago42:30

42:30

Thank you to our amazing partners for making The Bureau Briefing possible! Mailchimp does so much for the Bureau and for the community. In addition to being an amazing marketing platform, Mailchimp brings digital leaders together and provides resources and support for our members and community every day. And our friends at VOGSY . With their automated professional services software, VOGSY helps digital shops to understand how they’re working, where they can get better and ways to be more profitable.…

The Bureau Briefing

1
Episode 122: Culture Fix: Creating a Great Place to Work 23:36

6 years ago23:36

23:36

Thank you to our amazing partners for making The Bureau Briefing possible! Thanks to Mailchimp who is always there for the community. They have so many amazing things for people in digital. If you want to be a part of their partner program , give it a look. If you’re looking for insights on how your shop is running, from quote to cash, VOGSY will help you see how everything is working together in your organization, and how to make things better.…

The Bureau Briefing

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Episode 121: A Holistic Approach to Agency Growth 31:10

6 years ago31:10

31:10

Next week we head to Seattle for the first-ever Design Leadership Days . Registration closes tomorrow, September 13, so don’t wait any longer to register. Thank you to our amazing partners for making The Bureau Briefing possible! Mailchimp is far more than just email. They can help you with ad campaigns, postcards, finding customers and much, much more. Be sure to check Mailchimp out to see everything they offer. VOGSY is the professional services automation platform for digital services. If you run operations, they’ll show you what’s working and what’s not. From quote to cash, VOGSY can help you fine-tune and grow your business.…

The Bureau Briefing

1
Episode 120: Aaron Draplin on Getting It Done 53:52

6 years ago53:52

53:52

Thank you to our amazing partners for making The Bureau Briefing possible! Mailchimp has been an amazing supporter of the Bureau and the community since the very beginning. They are the marketing platform to give your customers and fans the content that they want. Be sure to check Mailchimp out and see how they can help you build your customer base and business. VOGSY is bringing you professional services automation software that helps you do everything from getting that initial quote to payment at the end of the project. And they show you all of the places in between to help you get better. See what they have to offer, and reach out to them to discuss your business needs.…

The Bureau Briefing

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Episode 119: Ups, Downs & KPIs 32:57

6 years ago32:57

32:57

Thank you to our amazing partners for making The Bureau Briefing possible! Mailchimp does so much for us, and they’re working hard to give you the best marketing platform available. They’re constantly adding new things—be sure to check them out. When it comes to professional services automation, VOGSY is the best game in town. If you want to get everything automated and see the metrics of what’s working and what’s not, give VOGSY a look.…

The Bureau Briefing

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Episode 118: Innovation & Digital Alchemy at P&G 32:56

6 years ago32:56

32:56

Thank you to our amazing partners for making The Bureau Briefing possible! Mailchimp does so much for us, and they’re working hard to give you the best marketing platform available. They’re constantly adding new things—be sure to check them out. VOGSY is the professional services automation tool that sits on the Google cloud. If you run a services firm, VOGSY can help you to uncover answers and get better at your business.…

The Bureau Briefing

1
Crush & Lovely: Evolving into an Impact Agency 28:31

6 years ago28:31

28:31

Thank you to our amazing partners for making The Bureau Briefing possible! Mailchimp does so much for us, and they’re working hard to give you the best marketing platform available. They’re constantly adding new things—be sure to check them out. VOGSY is the professional services automation tool that sits on the Google cloud. If you run a services firm, VOGSY can help you to uncover answers and get better at your business. Join us for a demo on August 20 at 2:00 PM ET.…

The Bureau Briefing

1
Episode 116: Escaping Burnout & Regaining Your Creativity 26:57

6 years ago26:57