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Content provided by Sarah Riley: Glamping Business And Vacation Rental Success, Sarah Riley: Glamping Business, and Vacation Rental Success. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sarah Riley: Glamping Business And Vacation Rental Success, Sarah Riley: Glamping Business, and Vacation Rental Success or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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#052 Enhancing The Guest Experience With Digital Guest Books

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Manage episode 337906130 series 2946362
Content provided by Sarah Riley: Glamping Business And Vacation Rental Success, Sarah Riley: Glamping Business, and Vacation Rental Success. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sarah Riley: Glamping Business And Vacation Rental Success, Sarah Riley: Glamping Business, and Vacation Rental Success or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

How can you enhance the guest experience to keep them coming back for more without adding to the hosts' list of things to do? This can be achieved with automated guest onboarding and farewells that lead to satisfied guests who want to leave raving reviews and tell all their friends about your short-stay accommodation. These examples of best practices, using Digital Guest Books, are no longer just nice-to-do but are rapidly becoming expected by customers. So it's time to embrace new technology and join the pack leaders to promote your glamping business or unique accommodation. In this episode, Andy McNulty from TouchStay shows us how. To read more about Digital Guest Books - What they are and how you can set one up easily, click here for the blog https://www.inspiredcoursesvip.com/blog/guest-welcome-packs-digital-guestbooks-guest-experience-ideas

This episode is brought to you by the Glamping Academy and the Start Up And Grow Club www.glamping.academy www.inspiredcourses.com/club

  continue reading

67 episodes

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iconShare
 
Manage episode 337906130 series 2946362
Content provided by Sarah Riley: Glamping Business And Vacation Rental Success, Sarah Riley: Glamping Business, and Vacation Rental Success. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sarah Riley: Glamping Business And Vacation Rental Success, Sarah Riley: Glamping Business, and Vacation Rental Success or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

How can you enhance the guest experience to keep them coming back for more without adding to the hosts' list of things to do? This can be achieved with automated guest onboarding and farewells that lead to satisfied guests who want to leave raving reviews and tell all their friends about your short-stay accommodation. These examples of best practices, using Digital Guest Books, are no longer just nice-to-do but are rapidly becoming expected by customers. So it's time to embrace new technology and join the pack leaders to promote your glamping business or unique accommodation. In this episode, Andy McNulty from TouchStay shows us how. To read more about Digital Guest Books - What they are and how you can set one up easily, click here for the blog https://www.inspiredcoursesvip.com/blog/guest-welcome-packs-digital-guestbooks-guest-experience-ideas

This episode is brought to you by the Glamping Academy and the Start Up And Grow Club www.glamping.academy www.inspiredcourses.com/club

  continue reading

67 episodes

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