))
Innovation means breaking the rules
Manage episode 416866775 series 3233433
Content provided by Adam Jaffrey and Callo Consulting. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Adam Jaffrey and Callo Consulting or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Adrian Swinscoe is a Customer Experience Advisor and the Author of “Punk CX”. For over 25 years, Adrian has worked with businesses to break the mould and take a more punk approach to the customer experience.
In this episode, Adrian explains the Punk CX philosophy and what it means to embody the values of “investigation, agitation, and instigation”.
Resources and links:
Connect:
This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.
60 episodes
Share
