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79 Daniel White -- Building a bigger, better business
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To build a great team and business, you need to focus on your people and your processes. Today’s guest, Daniel White, started Bigger Better Movers in 2017 and it's now the fastest-growing moving company in Oklahoma.
On this episode of The Clarity Advisors Show, Daniel talks to host Ken Trupke about how he’s found success by being very intentional about his culture, his team, and the systems that operate his business.
Timestamps
(00:57): About Bigger Better Movers.
(01:24): What makes Bigger Better Movers unique.
(01:57): Pandemic origins.
(02:33): Choosing a moving company.
(03:38): The two-to-one rule.
(07:18): From insurance to making beer to the moving industry
(08:54): The Bigger Better Movers team.
(15:21): Lessons learned through growth.
(18:06): Attracting and retaining talent.
(21:53): Creating the culture.
(23:26): Importance of customer feedback.
(26:45): Advice for leaders.
(29:08): The value of saying no.
(30:36): Connecting with Daniel White.
Episode Quotes
“I was never actually in a moving business. So, I kind of self-taught myself.”
“It was definitely not glamorous at first. It was very difficult, but I'm not a quitter. It's one thing my mom never let me do.”
“I always learn from people who are in positions of places where I want to go, not where I'm at currently.”
“I don't hang around much in rooms where I am the smartest person in the room. I want to be in a room where I can learn something.”
“You're going to be behind the curve if you try to make every mistake yourself. You need to find ways to learn through other people's mistakes.”
“Everybody has an opinion, but that doesn't mean everybody has experience. So, it's up to you as an entrepreneur – whether it's in life or business – to sort through what's real.”
“We treat people like people.”
“Over time you'll get some really good guys that'll run through a wall for you and vice versa, and they help you.”
“Keep working on yourself because you as a leader you can only give what you’ve got.”
“A lot of times you might see more in somebody that they even see in themselves.”
“I try to maintain control over my day because as an entrepreneur, a lot of times you get pulled in a hundred different directions. ‘No’ is your power word and it protects your time.”
Connect with Daniel White
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