How To Keep Your Clients Happy? Ensuring Return Business - Ep #30

The Clever DJ

Ever wondered how to make sure your clients are always thrilled with your DJing services? Join us for an enlightening episode where we promise you'll learn the secrets to stellar client satisfaction, directly from two DJs at different stages in their careers. Ilia, with two years of experience, and Nino, a seasoned pro with over 20 years in the industry, share their personal experiences and best practices for respecting client wishes, particularly at unplugged events. We emphasize the crucial need for client approval before sharing content on social media and maintaining professionalism by avoiding eating, drinking, or partying while on duty.
Discover why having a well-trained assistant can be a game-changer for your DJ business. From handling complex setups involving dry ice and uplights to managing crowd interactions and requests, assistants play a pivotal role in seamless event execution. Through entertaining anecdotes and practical tips, we highlight the importance of clear communication with clients about the benefits of additional help. You'll also hear stories about the challenges of being left without a meal at events and how a prepared assistant can save the day. Tune in for an insider’s guide to elevate your DJing service and ensure your clients are always eager to book you again.

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Chapters

1. How To Keep Your Clients Happy? Ensuring Return Business - Ep #30 (00:00:00)

2. Client Satisfaction in DJing Business (00:00:10)

3. Event DJing Assistant Training and Tips (00:14:06)