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EP100: Making Community Work For Your Organization w/ Phoebe Shin Venkat

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Manage episode 324977504 series 2524108
Content provided by Beth McIntyre. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Beth McIntyre or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Today, we’re joined by Phoebe Shin Venkat, Former Director, Community Strategy at Okta, an online access management platform with over ten thousand B2B customers. Phoebe believes that every community manager has their own style based on their unique experience and how they choose to help and support people. She also advocates a bottom-up approach of stakeholder buy-in that leverages the reach of early internal adopters of the idea of community. Phoebe lists empathy, data-backed storytelling, and flexibility toward plans as great qualities for people to add to your community management team.
  continue reading

202 episodes

Artwork
iconShare
 
Manage episode 324977504 series 2524108
Content provided by Beth McIntyre. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Beth McIntyre or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Today, we’re joined by Phoebe Shin Venkat, Former Director, Community Strategy at Okta, an online access management platform with over ten thousand B2B customers. Phoebe believes that every community manager has their own style based on their unique experience and how they choose to help and support people. She also advocates a bottom-up approach of stakeholder buy-in that leverages the reach of early internal adopters of the idea of community. Phoebe lists empathy, data-backed storytelling, and flexibility toward plans as great qualities for people to add to your community management team.
  continue reading

202 episodes

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