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Engaging with Customers, DTC Subscriptions, and Memberships with Wyatt Shane at Recharge - 64
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In this episode of the D2Z podcast, I had an insightful conversation with Wyatt Shane, Partner Manager at Recharge, a leading subscription management platform.
We began by discussing the latest product updates from Recharge and how agencies are playing a crucial role in testing new features for tech partners with their clients. Wyatt emphasized the importance of addressing client feedback and incorporating it into the development of tech solutions.
We explored the delicate balance between introducing new features, considering client feedback, and staying aware of competitor roadmaps. The evolution of e-commerce technology was a key topic of discussion, highlighting the ever-changing landscape and the need for continuous innovation.
Listening to customers is a vital aspect of product development, and Wyatt emphasized the significance of engaging with customers and understanding their needs. We touched on the collaborative nature of innovation and how it truly takes a village to drive meaningful progress.
We then turned our attention to the relationship between subscriptions and memberships in the DTC space. Wyatt shared insights on how these models can work together to enhance customer experience and drive business growth.
Find Brandon Amoroso at https://www.brandonamoroso.com and https://www.electriqmarketing.com.
Find Wyatt Shane at https://www.linkedin.com/in/wyatt-shane and Recharge at https://rechargepayments.com/.
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