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It's all about perspective | Carolyn Glassberg | The Daily Standup Ep. 69

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Manage episode 432797917 series 3578812
Content provided by Lifetime Value Media. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lifetime Value Media or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Carolyn Glassberg had a shakeup at her job that has her considering perspective a lot more.

Send The Daily Standup a message via email or voicemail: https://www.lifetimevalue.show/contact/

Sign up for Lifetime Value's newsletter: https://lifetimevalue.link/subscribe

⏱️ Timestamps:

00:00:00 - It's all about perspective

00:00:55 - Welcoming Carolyn Glassberg to The Daily Standup

00:01:58 - Changing CS roles

00:02:42 - Different CS mandates

00:04:17 - Compensation differences

00:06:48 - Diverse team structures

00:09:11 - Importance of a CS charter

00:11:12 - Handling structural changes

00:11:58 - Specialization and reporting

00:12:40 - Multiple management layers

📺 Lifetime Value: Your Destination for Customer Success content

Subscribe: https://lifetimevalue.link/youtubesub

Website: https://www.lifetimevalue.show

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

👋 Connect with Carolyn Glassberg:

Carolyn's LinkedIn: https://www.linkedin.com/in/carolyn-glassberg-015a391/

  continue reading

100 episodes

Artwork
iconShare
 
Manage episode 432797917 series 3578812
Content provided by Lifetime Value Media. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lifetime Value Media or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Carolyn Glassberg had a shakeup at her job that has her considering perspective a lot more.

Send The Daily Standup a message via email or voicemail: https://www.lifetimevalue.show/contact/

Sign up for Lifetime Value's newsletter: https://lifetimevalue.link/subscribe

⏱️ Timestamps:

00:00:00 - It's all about perspective

00:00:55 - Welcoming Carolyn Glassberg to The Daily Standup

00:01:58 - Changing CS roles

00:02:42 - Different CS mandates

00:04:17 - Compensation differences

00:06:48 - Diverse team structures

00:09:11 - Importance of a CS charter

00:11:12 - Handling structural changes

00:11:58 - Specialization and reporting

00:12:40 - Multiple management layers

📺 Lifetime Value: Your Destination for Customer Success content

Subscribe: https://lifetimevalue.link/youtubesub

Website: https://www.lifetimevalue.show

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

👋 Connect with Carolyn Glassberg:

Carolyn's LinkedIn: https://www.linkedin.com/in/carolyn-glassberg-015a391/

  continue reading

100 episodes

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