Ep. 12: Appreciating Your Job, Recognizing Effort, & The "ito LANG Ako" Mindset The Delivery Boys Manila podcast

21:55

"Kailan ba hindi naging traffic sa Pilipinas?" said almost everyone in Metro Manila. Dive into the discussion of the phenomenon of Philippine traffic. This heavy traffic has been present for such a long time already that businesses, work, family gatherings, and even just daily commute has to adjust with consideration to this. But what really causes the traffic? Why can't it be solved if it's been there so long? What should you consider if you need to get around? All these questions Jon & Kimmy tackles with some fun "sana all" stories on this episode. --- Send in a voice message: https://podcasters.spotify.com/pod/show/alpha-logistics/message…

The Delivery Boys Manila

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Ep. 24: Why should businesses invest in improving Customer Service? 36:04

4 years ago36:04

36:04

It's not the product, but its the people that represents the brand. If you own a business or even if you are an employee, everyone should invest and be able to give good Customer Service. After more than a year of lockdown in the Philippines with stress, anxiety, and fatigue taking its toll on the people, going the extra mile not only improves your company's reputation, but it can also help brighten up your customer's day. On this episode, Kimmy and Jon share their experiences of good and bad service, while Kimmy also shares some tips he personally picked up after years of working in the BPO industry. --- Send in a voice message: https://podcasters.spotify.com/pod/show/alpha-logistics/message…

The Delivery Boys Manila

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Ep. 23: Are you ready for ECQ again? 15:58

4 years ago15:58

15:58

Jon and Kimmy address the upcoming two-week August 2021 lockdown as Metro Manila (along with other nearby areas) will be placed under Enhanced Community Quarantine (ECQ). They shed some light on the return of border checkpoints between cities and provinces, which is a concern of many motorists regarding lockdown. They also offer a very simple tip of how to deal with checkpoints, based on their experience. Stay safe! --- Send in a voice message: https://podcasters.spotify.com/pod/show/alpha-logistics/message…

The Delivery Boys Manila

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Ep. 22: The value of automating your business' process 22:55

4 years ago22:55

22:55

In this day and age, in order to effectively scale up your business, you need to look into what part of your business' process you can automate. For The Delivery Boys' case, Jon & Kimmy along with the rest of Alpha Logistics have discovered a lot that can be improved and automated. The boys share their thoughts on automation and why they personally see the need to automate their logistics process in a country where the whole logistics industry is still very manual, and how they think this can help grow their business, push the industry forward, and even keep people safe and healthy. --- Send in a voice message: https://podcasters.spotify.com/pod/show/alpha-logistics/message…

The Delivery Boys Manila

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Ep. 21: What does it take to stop logistics companies from operating? 23:10

4 years ago23:10

23:10

The logistics industry, regardless of what branch of logistics, is a very crucial industry especially in the supply chain. When there's a problem with the logistics, a lot is affected. So what could possibly happen that will make a logistics company stop operating even for just a day? Jon and Kimmy share a little about their and how it took extremely bad weather and a pandemic to make them consider cancelling work for the day. --- Send in a voice message: https://podcasters.spotify.com/pod/show/alpha-logistics/message…

The Delivery Boys Manila

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Ep. 20: Appreciating the daily grind of a delivery person's job 31:56

4 years ago31:56

31:56

The job of a delivery person is simple on paper, but there are lots of other factors that make the job a real deal (such as Philippine traffic, unnamed roads, mis-numbered houses, unresponsive recipients, different city traffic rules, etc). Delivery people whether they be truckers, motorcycle riders, messengers, food delivery people, or couriers, have an important role in society especially in recent years with the rise of online businesses and the unfortunate COVID-19 pandemic lockdown. Jon and Kimmy shares some of the things that are part of the daily grind of every delivery person's life on the job. --- Send in a voice message: https://podcasters.spotify.com/pod/show/alpha-logistics/message…

The Delivery Boys Manila

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Ep. 19: Understanding how online sales work & how orders are delivered 23:03

4 years ago23:03

23:03

Ever wondered why websites like Lazada, Shopee, Alibaba, or Amazon have massive price-drop sales every month? Or how do they get each seller to agree to selling for such low prices? Or how they are able to get all these orders done and delivered to you in a span of days? Jon and Kimmy try to answer these questions as they talk about and try to understand this monthly phenomenon of online sales that has people all over the Philippines spamming the "Add to Cart" button for the whole month, patiently waiting for that special day where they can finally click "Check Out." They discuss the three point-of-views of the whole online shopping experience - the buyer's, the seller's, and the delivery person's. They also share their newest milestone as a podcast show - their first sponsorship! --- Send in a voice message: https://podcasters.spotify.com/pod/show/alpha-logistics/message…

The Delivery Boys Manila

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Ep. 18: Shedding light on the "fake booking" prank & how it affects everyone 23:41

4 years ago23:41

23:41

Jon and Kimmy call out the notorious and heartless joke that's been victimizing food delivery riders in recent years - the "fake booking" prank. They talk about the unnecessary and unhealthy stress this causes people, and seeks for people to stop these pranks. While also trying to add some positivity to the serious topic by sharing some stories of how many compassionate people came to the aid of these honest and good-hearted delivery workers who were sadly pranked. --- Send in a voice message: https://podcasters.spotify.com/pod/show/alpha-logistics/message…

The Delivery Boys Manila

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Ep. 17: The benefits of getting vaccinated, & doing your part to help the world get better 25:16

4 years ago25:16

25:16

This is a simple PSA from The Delivery Boys Manila: "Go get vaccinated!" But kidding aside, Jon and Kimmy shares their experience after they both get their first dose of their respective COVID-19 vaccines, their immediate reactions to it, and why they believe it's important for everyone to get vaccinated. All while getting distracted with their favorite local bottled iced tea drink. We all have a part to play in this world in our fight against the COVID-19 pandemic, so let's all do our part! Sound good? --- Send in a voice message: https://podcasters.spotify.com/pod/show/alpha-logistics/message…

The Delivery Boys Manila

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Ep. 16: Benefits of vision casting, and practicing a "help-first" style of leadership (with Carlo Seda) 24:03

4 years ago24:03

24:03

An empowered team member will produce great outputs and generate key ideas during crucial moments which can support your business when they have a clear grasp of the vision. As the business-owner of Atud, Carlo Seda empowers his his team by casting out a vision of where he wants Atud to go and made sure his team understands it, this way his team can make decisions and perform in ways that moves them to that direction. Carlo also shares about moments that show his true leadeship potential. --- Send in a voice message: https://podcasters.spotify.com/pod/show/alpha-logistics/message…

The Delivery Boys Manila

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EP. 15: How Atud PH established a culture that their team and customers can embrace (with Carlo Seda) 21:14

4 years ago21:14

21:14

Our friend Carlos Seda is back to share about the value of culture. How powerful culture can be as both a way to market your brand, but also to build and solidify the foundation of your team. Carlo shares how meticulously his team prepared his team, because he believes that the owner isn't the face of the business, but it's the team who represents the brand. The brand that his customers can relate to and embrace. --- Send in a voice message: https://podcasters.spotify.com/pod/show/alpha-logistics/message…

The Delivery Boys Manila

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Ep. 14: Building Atud's brand, business development, & supporting local (with Carlo Seda) 18:05

4 years ago18:05

18:05

The Delivery Boys are joined once again with the Founder & Chairman of Atud, Carlo Seda. Carlo shares about how Atud was mean to be a different business, but because of the wonders of research and business development, plans redirected to make Atud what it is today. As Atud is building its credibility in among the locals of Bicol, they stand out because of the team's passionate focus to build its branding as a proud and successful local business supporting other local businesses to grow. --- Send in a voice message: https://podcasters.spotify.com/pod/show/alpha-logistics/message…

The Delivery Boys Manila

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Ep. 13: Starting something with a purpose, dreaming big, & social responsibility (with Carlo Seda) 21:16

4 years ago21:16

21:16

For the first part of a multiple episode special, Jon and Kimmy are joined by Carlo Seda, the Founder & Chairman of Atud, a local online food delivery business based in the province of Bicol. Carlo shares about how he started Atud with a clear vision and purpose in mind. Despite starting the business while being abroad and away from the team, during the pandemic, Carlo explains how the purpose keeps them all on-track. With his gigantic dream of making his home province of Bicol become the future business-capital of the Philippines, he utilizes his background in Marketing to establish Atud as a brand that embraces social responsibility. --- Send in a voice message: https://podcasters.spotify.com/pod/show/alpha-logistics/message…

The Delivery Boys Manila

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Ep. 12: Appreciating your job, recognizing effort, & the "ito LANG ako" mindset 21:31

4 years ago21:31

21:31

As the Philippines' Labor Day weekend is approaching, The Delivery Boys sends out some appreciation for all the front-liners that have been sacrificing so much for everyone during the pandemic. Kimmy shares all his job experiences throughout his working career, and the different jobs he took on. All while recognizing that each job prepared them for where they are at today, how there is no shame in whatever your job is as long as it's a noble profession, and how no effort you give to your work will ever be wasted. --- Send in a voice message: https://podcasters.spotify.com/pod/show/alpha-logistics/message…

The Delivery Boys Manila

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Ep. 11: Is your work just plain stressful, or is it worth it? 35:31

4 years ago35:31