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Content provided by Francois Marchand - The Ecomm Manager. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Francois Marchand - The Ecomm Manager or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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How To Set Up An Ecommerce Delivery Experience That Will Wow Your Customers
Manage episode 375689517 series 3473245
Content provided by Francois Marchand - The Ecomm Manager. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Francois Marchand - The Ecomm Manager or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
We've all had good and bad delivery experiences purchasing products online. For ecommerce businesses, providing a good delivery experience will often lead to a repeat purchase. While a bad one will lead to repeat calls to customer service, and that creates a drag on your staff, and hurts your bottom line.
Host Francois Marchand is joined by Anders Ekman—Co-Founder & COO at Ingrid—to talk about how to optimize your business's delivery experience for your customers and your team.
14 episodes
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Manage episode 375689517 series 3473245
Content provided by Francois Marchand - The Ecomm Manager. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Francois Marchand - The Ecomm Manager or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
We've all had good and bad delivery experiences purchasing products online. For ecommerce businesses, providing a good delivery experience will often lead to a repeat purchase. While a bad one will lead to repeat calls to customer service, and that creates a drag on your staff, and hurts your bottom line.
Host Francois Marchand is joined by Anders Ekman—Co-Founder & COO at Ingrid—to talk about how to optimize your business's delivery experience for your customers and your team.
14 episodes
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